SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

1

The Quality Auto Repair on Mckey Road was Low Quality at best, They Sabotaged my Oil Filter, just to justify an oil change, then lost the access hatch for the drain plug. I paid for an 80$ Diagnostic but they damaged more stuff to get the oil change. I had to buy a new access door. Any Oil Change, usually leads to more Issues , its never ending with them, trhey will milk you for all they can get... PS. I am not sorry that your sorry for seeing this review. My friend does oil changes all the time, and if the oil filter was dameged by my friend like you showed me, then i would never have been able to drive 85 miles from Turlock to get to San Jose. Your Mechanic sabatoged my oil filter, and there is no way i am calling you or going back there for your people to touch my Jeep again. The Federal Bureau of Automotive Repair will be the Duly Notified...

William, We are very disappointed to see this review. We would not damage our 48-year reputation over an additional oil change. We pointed out your leaking oil filter almost immediately after opening your hood and showed it to you. You told us your friend had performed your last oil change. We then cleaned up the fresh oil and diagnosed your valve cover gasket was also leaking with evidence of longer-term build up. We would like to discuss this further, please either email us at [email protected] or contact our location at 408-923-5430. We wish you the best with your car care needs. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Quality TuneUp at Blossom Hill and Snell gave me an excellent service everytime I went there. Fast service and reasonable rate. 👍

Ro, We think this review is excellent! Thank you for sharing. We appreciate your continued support. We're here for you next time you need us, Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I can always count on a efficient oil change along with great communication from Mike & staff. I'll definitly be returning when my car needs it. 👍

Charmaine, Thank you for sharing about your oil change experiences. Remember we are a full-service car care facility that can handle all of your maintenance, diagnostic, repair and smog check needs as well. We are you one stop car care center. We're here for you next time you need us, Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Always receive great service, fast and thorough! Employees are always friendly and courteous. Mike runs a great business.

Dear Donna, thank you for your kind words! We are thrilled to hear that you consistently have a positive experience with us. Our team takes pride in providing fast and thorough service, while maintaining a friendly and courteous atmosphere. Mike is grateful for your recognition. We look forward to serving you again soon!

Response from Quality Tune Up Car Care Center
5

Rosalinda, Thanks for sharing your rating. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

Matthew, We are very disappointed to see this review. Especially with no reason for your rating. We like to learn from our mistakes. Please feel free to reach out to us and let us know how we can be better. We're here if you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Quick, efficient,friendly. A good experience.

Brenda, Thank you for giving us an opportunity to provide you with a good car care experience. Thank you for sharing. We appreciate your continued support. We're here for you next time you need us, Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Professional staff and quick delivery. Went in for a Honda 45k service, way below dealership rates and pocket friendly. They welcomed my walk-in service and was happy with service.

Rumeet, We appreciate the opportunity to handle your 45K service. We are usually cheaper and a lot faster than the dealership. We can usually handle most walk-ins the same business day. Thanks for sharing your experience. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

It was a very pleasant and professional experience. I had been taking my 2017 Ford escape to the dealership since the time I had purchased the car just for the oil changes. But I started getting tired of them so I brought the car to quality car care center to have my brakes changed. I had both axles done at a more affordable price with much better service. I will be taking my car there for whatever needs to get done from now on.

Ara, Thank you for giving us a chnace to earn your business. We can usually finish most service and repairs the same day at a savings to the dealership. Thanks for sharing your experience. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Excellent work

Thank you for the 5-star rating, Lizeth! We appreciate your kind words about our work. If you have any questions or need further assistance, please don't hesitate to reach out to us. We are always here to help!

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Quality Tune-Up Car Care Center - Fremont (510) 790-0675, Quality Tune-Up Car Care Center - Milpitas (408) 262-3211, Quality Tune-Up Car Care Center - San Jose Bascom (408) 377-4764, Quality Tune-Up Car Care Center - San Jose McKee (408) 923-5430, Quality Tune-Up Car Care Center - San Jose Blossom Hill (408) 629-1371, Quality Tune-Up Car Care Center - San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.