5 stars all around. They could have given a better price, but i was not doing the work myself and got to walk Santana Row while it was being serviced. The manager was friendly and knowledgeable. I will be going back. I saw one mechanic had a whole engine and transmission on the floor. He was working that thing like gasoline. Taking it down to bare bones. They know what they are doing. Case closed. I will never go back to a regular certified Volvo mechanic. This place was 1/10 the cost of the dealership.