SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

3490 reviews
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Let our happy customersDo the talking

5

2

I got there when they opened, at 8:00. They told me 1-1.5 hours for an oil change and inspection. They didn't finish until 10:30 (2.5 hours) and didn't find any problems. But I knew there were problems: the air filters hadn't been replaced for 3 years, the TPMS was shot, and when I checked the tire pressure myself, it was about 80% of target. I don't mind it taking long, since they were understaffed that day, but that doesn't excuse giving such a bad estimate and cutting corners on the inspection. Hopefully they didn't miss anything important, like brake pads or tire treads.

5

Polite, well organized, clean waiting area, complete in about 15-20 minutes. Great service.

Thank you for the fantastic five-star review, Karen! We are delighted to know that you had a great experience at our location. Our team strives to provide efficient service in a comfortable environment. We appreciate your kind words and look forward to serving you again in the future!

Response from Quality Tune Up Car Care Center
5

I recently had both my Mercedes-Benz and Toyota RAV4 serviced at Quality Tune-Up Car Care Center, and I couldn’t be more impressed with the experience. The team clearly knows their craft, true subject matter experts in auto mechanics. They were professional, transparent, and provided accurate estimates for both cost and repair time, which I really appreciated. What stood out most was their willingness to go the extra mile to ensure everything was done right. Overall, excellent service from start to finish. I highly recommend them to anyone looking for a reliable and trustworthy auto repair shop. Mouctar

Thank you for taking the time to share your recent experience with us, Mouctar. We're delighted to hear that you had a positive visit, from start to finish, and that we exceeded your expectations. Your recommendation means the world to us! We look forward to serving you and your vehicles again in the future. Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

5

Transparent, honest and deeply care about long term relationship. Stop getting treated like crap at dealers and instead these small businesses do a great job and take amazing care for you.

Thank you, Anand, for your wonderful review! We are thrilled to hear that you had such a positive experience with our small business. It is our top priority to provide transparent and honest service while building long-term relationships with our customers. Your kind words mean the world to us, and we look forward to continuing to take amazing care of you! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Transparent, honest and deeply care about long term relationship. Stop getting treated like crap at dealers and instead these small businesses do a great job and take amazing care for you.

Thank you, Anand, for your wonderful review! We are thrilled to hear that you had such a positive experience with our small business. It is our top priority to provide transparent and honest service while building long-term relationships with our customers. Your kind words mean the world to us, and we look forward to continuing to take amazing care of you! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Roderick, thank you for your five-star rating! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon. Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
4

Asked for an oil change and it was super quick service.

Thank you for taking the time to leave us a review, Clyde! We're so glad to hear that you were happy with our quick service during your oil change. We hope to see you again soon! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I went there for smog check. They took me right away. Staff was friendly and price was reasonable .I was out in 30 mins. I was happy with their service. I will go back in future.

Thank you for taking the time to share your positive experience at our shop, Ho-Sze Cheng! We're thrilled to hear that you were pleased with our efficient service, friendly staff, and reasonable pricing. It's great to know that you'll be returning in the future. We look forward to serving you again! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
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