SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

3108 reviews
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Let our happy customersDo the talking

5

Quick fix and friendly staff. Will come back again.

5

Been bringing my car here for years. They do an excellent job and go above and beyond to get your car fixed. Will definitely recommend you bringing your car here 100%

Thank you, Francisco, for trusting us with your car over the years. It's fantastic to hear that we consistently exceed your expectations. We appreciate your recommendation and look forward to serving you in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for your 5-star rating, Prathibha! We are thrilled to hear that you had a great experience with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Came in for a second opinion after being told that our car urgently needed new front brakes. Talked to Alex and got to see for ourselves that the front brakes were totally fine (he said 90% condition) and to come back in a few months to take another look at the wear on one of the rear brakes. Saved about $1000 compared to the first place, definitely will be back for future car needs. Fast service and Great to talk to an honest person !

Hi Kristen, thank you for the 5-star review! We're glad that we could provide you with an honest assessment of your car's brakes. It's always our priority to ensure our customers receive accurate information and avoid unnecessary expenses. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you, Juan, for giving us a five-star rating! We're thrilled to know that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

I bring my car for a oil change at this place, on 8/16/2025. I did drop off around 9:45am. They ask me, if I will wait for it or get a call when is ready. I ask how long it will take, which kind have and idea since I have been a customer for long time. AT 2:30pm, I didn't hear from them, I call and Mike said "oh its the next on line we give you a call when is ready", and at 4:45 I decide to go there and my car was park on the same spot i left on the morning. I get inside and ask for my car if was ready? they look me and said of its the next. I take my keys and leave that place. I paid round trip Uber to my place for nothing.

Dear Hugo, we're sorry to hear about your recent experience. We aim for timely service and clear communication, and we apologize for falling short of your expectations. Your feedback is valuable, and we'll review our processes to ensure this doesn't happen again. Please give us another chance to make it right in the future. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

I have been done my oil changed here a for years this place do a good service in oil change, except for today 8-15-2025, I drop my car for oil change they as me if I will wait for it or if I like to get a call when is done, which a choice for a call, I ask how long will take done they said about 3 hours, I drop my car at 09:45 am and a our 2:30pm I give them a call if my car was ready, they said or we will give a call when is ready, that was already a long time waiting for a oil change, finally I drove and pay a Uber to get there and it’s was 4:45 pm and my car never was done, really bad customer service I took my car and leave with out service dome, technically they make me waste all day. Form now on I don’t recommend this place

Dear Hugo, it's disappointing to learn about your recent experience. We apologize for the inconvenience caused due to the delay. Please be assured that this is not reflective of our usual high standard of service. Your feedback is valuable, and we'll use it to improve our processes. We hope you'll give us an opportunity to serve you better in the future. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

A few weeks ago, Mike and Debra saved the day. Hours into a long road trip, my car was shaking and making noises and I thought it was going to need major repairs that would prevent me from finishing my trip. Luckily they were still open and took the car in. They discovered an urgent issue making a tire unsafe to drive on, referred me to a nearby tire shop they trusted and even knocked down the diagnostic fee. I was able to get back on the road safely and I appreciate that I was able to count on them during this emergency.

Dear Max, thank you for your amazing review! We're thrilled you had such a positive experience with Mike and Debra. We'll be sure to pass along your kind words. It was our pleasure to help you get back on the road safely. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Not the cheapest but reasonable. Given the speed and quality of the service, I think it worth the 5 stars. All their locations have great reviews.

Thank you for your fantastic review, Charles! We're elated to hear that you found our service worthwhile. We appreciate your kind words and are delighted that you're satisfied with our speed and quality. Thank you for choosing us! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great experience, thank you!

Thanks for the 5-star review, Doris! We're thrilled to hear that you had a great experience with us. We strive to provide excellent service to all of our customers. If you ever need anything in the future, don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
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Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.