Silicon Valley Auto Repair

Let our happy customersDo the talking

5

Excellent customer service. From Marc and other employees. Reasonable prices. Resolved my issue with a rounded oil drain plug. Marc was knowledgeable about other services my vehicle needed.

Bryce, Thank you for sharing your experience. Happy we could get that pesky drain plug problem corrected and get you back on the road. It's our job to know what preventative maintenance your vehicle needs to keep you on the he road. Marc and the rest of the team are here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune-Up Car Care
1

wish I could give zero stars but not possible.....I came in with concerns about my transmission...went over details with the person there and they pretty much would not help me. First time ever ANY MECHANIC WOULD REFUSE SERVICE (= MONEY). His point was if my light was not on, it is hard to determine...????!!!!!....Isn't their job to find these things out??? I offered a test drive, he refused...stood there and just shook his head....worse service ever. I will go to the other location I always go to, although too far from my work - on Winchester across Santana Row.

Dasha, Thank you for sharing this experience. We can only get better if we know what we did wrong. Unfortunately, with transmissions there are only a few things that we are able to do to try to help fix the problem. We can change the fluid and filter, if equipped. We can change sensors if the check engine light is illuminated. Any other problems would require the transmission to be torn down and that is not our specialty. Although our technician could have communicated this to you in a better manner, we would not advise you to spend money with us if we are pretty certain we could not fix the problem. We wish you the best in getting your transmission problem corrected. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune-Up Car Care
5

Great Service, Sukhi was very helpful and friendly. Prices are great! Definitely coming back and will be sending my family and friends!

5

Great and fast service! This shop will be my go to for car problems/services.

Tristan, Thanks for giving us a chance to earn your business. We do our best to have you back on the road as fast as possible. We are here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune-Up Car Care
5

Marc, Joe and Le are amazing. I took my honda odyssey in for a tune up. They did their thing, and my baby runs like new. Check engine light isn't on anymore. Thanks again guys!

5

First time at this center and Marc was able to take a look at the vehicle straight away; within 30 min had a diagnosis and we agreed repairs that was carried out promptly without fuss - thank you!

David, Happy we could get your problem diagnosed and you back on the road so quickly. Most of our repairs are able to be completed the same day. Marc and the rest of the team are here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune-Up Car Care
5

Marc and the other staff were VERY friendly and helpful during my oil change. I’m new to the area and found this shop via Google. They have the best pricing and are super easy to work with. He even found a coupon online for me to use which was fantastic! I brought my husbands car in for an oil change the next day because it was so easy. I would recommend them to anyone, and I’ll be back in 5,000 miles for my next oil change!☺️

Hailey, Welcome to the area. Thank you for giving us a chance to earn your business. Your rapid return speaks volumes about the trust we built with you. Marc and team are here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune-Up Car Care
5

Always solves my car problems and I personally like Mark. Cool guy in my opinion.

William, Your repeat business is always a great way to say you love your service. This review means everything to us. Mark and the team are here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune-Up Car Care
5

This is my first time coming to this shop for an oil change and it was a great experience. They were fast and efficient. They did an excellent job in fulfilling all the necessary criteria, from refilling power steering and brake fluids to filtering my oil. This whole package comes at fair and cheap price. Don’t second- guess it, try and see it for yourself. I would recommend it. Great customer service too! Thank you Quality.

5

I have had my ups and and only one down with this spot i remember bringing in my car in for an ac issue about 4 times before they figured out it was a just wire not making contact. If you don’t know how to fix a car we’ll just be ready to deal with people who know just a little more than you but will get the job done after a few hundreds of dollars 💵 - 06 Pontiac Grand Prix white Other than that spot does get busy make sure you always call ahead of time

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