I have been done my oil changed here a for years this place do a good service in oil change, except for today 8-15-2025, I drop my car for oil change they as me if I will wait for it or if I like to get a call when is done, which a choice for a call, I ask how long will take done they said about 3 hours, I drop my car at 09:45 am and a our 2:30pm I give them a call if my car was ready, they said or we will give a call when is ready, that was already a long time waiting for a oil change, finally I drove and pay a Uber to get there and it’s was 4:45 pm and my car never was done, really bad customer service I took my car and leave with out service dome, technically they make me waste all day. Form now on I don’t recommend this place
Dear Hugo, it's disappointing to learn about your recent experience. We apologize for the inconvenience caused due to the delay. Please be assured that this is not reflective of our usual high standard of service. Your feedback is valuable, and we'll use it to improve our processes. We hope you'll give us an opportunity to serve you better in the future. Thanks, The Quality Tune Up Car Care Team
Response from Quality Tune Up Car Care Center