SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

3118 reviews
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Let our happy customersDo the talking

5

Was fast and easy, you pull into the garage! Staying in your car the tech comes up you order what service you want they add jt up tell you the cost. Ok and they work on your cat oil change were talking 25 mins, they reset the car and I paid and left easy come serviced and on my way!

5

1

The owner was dishonest and rude as hell! Did the fuel system cleaning as recommended, which cost me several hundred bucks but ruined my fuel economy. Went back there to ask for repair. Instead of taking a look at the car, he just yelled at us and said that we wouldn’t be able to prove it’s caused by the service. He then told us to get out of his way. Don’t trust this business!!!!

5

Great service! Had a windshield wiper that wasn't working properly; they were able to fix it and also get the wiper fluid working again, all within 5 minutes. They were kind enough to have had it done free of charge. Will definitely check here again if my car needs maintenance!

Thank you for sharing your positive experience, Bruce! It's great to hear that you were satisfied with our service. We take pride in our efficiency and customer satisfaction. Don't hesitate to reach out if you need any further assistance with your car maintenance. We'll be here to help! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

Thank you for your review, Lorena! We appreciate your positive feedback and are thrilled to hear that you had a great experience with us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I’ve been going to Marc for 4 years now, and he always does a fantastic job! Fair prices, quick service, and he never pushes unnecessary repairs. Great customer service. Honest, reliable, and affordable — highly recommend!

Thank you so much, Namita, for your kind words and five-star review! We're thrilled to hear that you've been a satisfied customer for four years. It's always our goal to provide excellent service with fair prices and no unnecessary repairs. If there's anything we can do to make your experience even better, please let us know. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

Several times I've taken the car around 9am in which they say it'll take 1-2 hrs to do an oil change... then I would get a call around 5pm saying it is ready. This also just happened to my nephew today. They do not even give a courtesy call as to why the wait time has been extended. Seems to me they (discriminate) give priority to certain people. In one occurrence I waited in the lobby (for about 3 hrs!) and the (Caucasian) woman's vehicle was completed before mine and I checked in before her. We both were there for an oil change and waiting in the lobby... "Quality" Tune Up does not even deserve 1 star!

Dear Liliana, we apologize for any delays and for the negative experience you had at our workshop. We assure you that there is no discrimination and all our customers are treated equally. We appreciate your feedback and will use it to improve our services, including better communication regarding wait times. Thank you for bringing this to our attention. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

They do a great job on our vehicles. Tune-ups, oil changes, advice on what needs to be done to prevent any issues. My 2005 Honda Accord V6 Hybrid has almost 300,000 miles and it running amazing. Thanks guys. See you soon. Frankie Badillo

We appreciate your kind words, Frankie! It's great to hear that you trust us with your vehicle and that our services have kept your Honda running smoothly. We'll always be here to provide top-notch maintenance and advice. See you soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you, Solomon, for your fantastic 5-star rating! We are thrilled to hear that you had such a positive experience with us. We strive to provide excellent service and exceed customer expectations. If there is anything else we can do for you, please let us know. We value your feedback and look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

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Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.