I’ve been getting smog checks here for 20+ years, and I’m usually in and out in 30 minutes. They’re pretty frank about how your car is hooked up to a machine only for the smog test, so they don’t even really look for things to upsell you on unless you specifically ask for other services. They’re consistently busy with work, and have been family owned for several decades. I’ve been seeing the same fellow here for ages working the office with greasy hands if the usual woman isn’t there that day. One of my neighbors knows the family personally, and says they’re good people who do honest work. Reputation matters and word gets around in more than just digital spaces, even today.
Thank you, Melinda, for being a loyal customer for over 20 years! We're glad you appreciate our honest and efficient smog check process. Our focus has always been on providing top-notch service without unnecessary upselling. It's heartwarming to hear that our family-owned business and dedicated staff have made a positive impression. We agree that reputation and word-of-mouth are invaluable. We look forward to serving you for many more years to come! Thanks, The Quality Tune-Up Car Care Team
Response from Quality Tune Up Car Care Center