Silicon Valley Auto Repair

Thank you, Camelot! We're thrilled you had a positive experience with our team. We understand concerns about pricing, and we strive to provide exceptional service that delivers convenience. We appreciate your feedback and hope to serve you again in the future! Thanks, The Quality Tune Up Car Care Team

Blue, we’re sorry to hear you’ve had difficulty getting in. That’s certainly not our intention. We operate on a first-come, first-served basis and do not take appointments. Because of the high volume of vehicles we service each month, there are times later in the day when we are fully booked and unable to start additional work. When that happens, we recommend either dropping the vehicle off first thing in the morning or calling ahead to check availability. Our goal is always to give every vehicle the proper time and attention it deserves, rather than rush work just to fit it in. We appreciate your understanding and hope to have the opportunity to assist you in the future. Thanks, The Quality Tune Up Car Care Team

Thank you for your five-star rating, Humberto! We appreciate your feedback and are thrilled to hear about your positive experience with us. If you have any further comments or suggestions, feel free to let us know. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Thank you for taking the time to share your positive experience, Michael! We are glad to hear that you were in and out quickly during your recent oil change. We strive to provide efficient service while still maintaining quality. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Thank you for choosing our company for your smog check, Pete! We're thrilled to hear that you had a 5-star experience with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Thank you for your kind words, Delia! We're thrilled to hear that our staff provided you with top-notch service. We pride ourselves on creating a positive and welcoming environment for our customers. Your satisfaction is our priority, and we look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Thank you for the wonderful review, Mark! We are thrilled to hear that you had a great experience with us. We understand the importance of efficiency and we're glad we could help you get to work on time. We appreciate your business and look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Thank you, Johnny! We're thrilled to hear you had an awesome experience with us! If you ever need anything, we're here to help.

Thank you, Abhijeet, for your 5-star rating! We're thrilled to hear that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know. Thanks, The Quality Tune Up Car Care Team

Raquel, we completely understand how frustrating it is to see a check engine light come on shortly after having repairs done, especially after you just invested in your vehicle. That’s never the experience we want for our customers. When you first came in on March 26, your concern was jerking while driving. At that time, there was no check engine light on. Because of the drivability concern, we performed a full drivability diagnosis and recommended replacing the spark plugs, ignition coils, and serpentine belt based on our findings. After those repairs, the vehicle was operating properly. When you returned on March 31 with the check engine light illuminated, we diagnosed it at no charge and found a camshaft sensor fault. That component is separate from the previous repairs. With your older vehicle, it’s possible for unrelated issues to surface over time, and sometimes new faults appear after an initial issue has been corrected. We truly value your business and understand your concern. Our goal is always to be transparent, thorough, and to stand behind the work we perform. We’re happy to review everything with you again if needed. Thanks, The Quality Tune Up Car Care Team