SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Thank you Patricia for your fantastic five-star rating! We are ecstatic to hear about your wonderful experience with us. We strive to provide the best quality service to all our customers, and we are thrilled that we were able to meet your expectations. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for the 5-star rating, wow! We're thrilled to hear that you had a positive experience with us. If there's anything else we can do to make your experience even better, please let us know. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I give this business 5 stars!!! Always helpful, informative and FAIR!!! Use them for all your vehicles needs!!

Thank you, Chuck, for the five-star review! We're thrilled to hear that you consistently have positive experiences with us. It's our goal to provide helpful and informative service every time. We appreciate your continued trust in us for your vehicle needs.

Response from Quality Tune Up Car Care Center
4

Friendly staff

Thank you for your kind words, Toni! We're thrilled that you enjoyed your experience with our friendly staff. We pride ourselves on providing exceptional customer service and we're delighted that we met your expectations. If there's anything else we can do to make your next visit even better, please let us know! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great customer service and quick smog certification. I'm a satisfied repeat customer.

We appreciate your kind words, Kim! We're thrilled to hear that you had a great experience with us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Went in for smog. It was seamless. Enjoyed the text notification and phone call when car was ready.

Thank you for your 5-star review, Octavio! We're glad to hear your smog check experience was seamless. We strive to provide excellent service and are happy you enjoyed our convenient text notifications. We appreciate your business and look forward to serving you again. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I’ve never ever been disappointed using this wonderful establishment. Great customer and fantastic communication regarding my vehicle. Suki was honest and to the point with my 2021 Ford Escape Hybrid. Thank you Quality Tune Up 👍🏽

Dear Jeanette, thank you for your fantastic feedback! We're thrilled to hear about your positive experience with Suki and our team. We strive to provide open communication and top-quality service for your vehicle. Don't hesitate to reach out if you need any further assistance. Thank you for choosing us! The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

I had an oil change for my mom's 2006 Honda Accord. They also changed the cabin filter.

Thank you, Edward, for sharing your positive experience with our team! We're glad to hear that our service met your expectations. We hope to see you and your mom's Honda Accord again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

I changed my 2009 Honda accord right side front lower control arm and they charged $570 after work done I paid and left and I enquired the same thing how much it cost to do on my front left side I got a quote for $360 and get it done look at the price how much quality auto care charged and I am really upset on the price they charged me .now days auto mechanic is getting very expensive if you don’t enquire in different shops.

Bhaskar, Thank you for taking the time to leave feedback. We reviewed our records and were unable to find your name or a matching repair that reflects the pricing you mentioned. Because of this, we would really appreciate the chance to confirm the details and make sure this review is connected to the correct shop. We also want to share that our pricing is competitive with other reputable repair facilities in the area. We may not always be the lowest price, but we use quality parts and every repair we perform is backed by a 12 month or 12,000 mile warranty. Quality Tune Up has been standing behind that warranty for more than 50 years, and we take a lot of pride in that level of consistency and customer trust. If you did have work completed with us, please contact the shop directly so we can review your invoice together and address your concerns properly. We are always here to help. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

Charge an extra 50$ for my Silverado because the lift can't pick it up. Employee had a chain to his wallet from his belt leaning on my fender. Brand new truck . Won't ever come back there's better cheaper places

Thank you for sharing your feedback. We understand your concerns regarding both the additional charge and the employee interaction you described. For larger or lifted trucks like your Silverado, we apply an extra fee because our lifts cannot safely raise those vehicles and the work must be performed on the ground. This process requires more time, additional labor, and specialized handling, which is why the charge applies. As for the issue of an employee leaning on your fender, we will be addressing this directly with our team. It does not reflect the level of care or professionalism we expect, and we appreciate you bringing it to our attention. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Quality Tune-Up Car Care Center - Fremont (510) 790-0675, Quality Tune-Up Car Care Center - Milpitas (408) 262-3211, Quality Tune-Up Car Care Center - San Jose Bascom (408) 377-4764, Quality Tune-Up Car Care Center - San Jose McKee (408) 923-5430, Quality Tune-Up Car Care Center - San Jose Blossom Hill (408) 629-1371, Quality Tune-Up Car Care Center - San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.