Silicon Valley Auto Repair

Let our happy customersDo the talking

5

Excellent Good Service!:) Highly Recommended!:)

Julius, Your recommendation means the world to us. See you next time! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune-Up Car Care
3

Go there when needed. They call to say the prob,price, etc. Nice people.

Christine, We appreciate your honest review. We would love to know how we can improve to earn your 5 star rating. We are here for you next time you need us. Thanks, The Quality Tune Up Team 3/22

Response from Quality Tune-Up Car Care
5

friendly stuff and fast service.

Jessie, We enjoyed taking care of your service. We are here for you next time you need us. Thanks, The Quality Tune Up Team 3/16

Response from Quality Tune-Up Car Care
1

They charged both oil change and oil filter. They even charged for brake inspection that should be totally free (tire rotation was included in oil change). They also asked ridiculous price for brake change. Not recommended.

Sorry that you feel our service was not worth it. Oil change price includes an oil filter up to a certain filter cost which includes most spin on oil filters. Some newer vehicles have a cartridge oil filter that is more expensive in cost and is up charged accordingly. We do have a coupon that includes a tire rotation with an oil change, but it is not included without the coupon. Brake inspections require a thorough inspection of the braking system, not just a visual inspection. We do give value for our services and pricing that are performed by ASE certified technicians. We are here for you next time you need us.

Response from Quality Tune-Up Car Care
5

Service is outstanding. The mechanics are knowledgeable and not trying to RIP you off. Oh thanks for having the heat on.

Patricia, We think your review is outstanding. We have been in business for over 43 years because we have always tried to provide good value for the service provided. We are here for you next time you need us! Thanks, The Quality Tune Up Team 3/6

Response from Quality Tune-Up Car Care
5

These mechanics are very friendly and polite. They really take care of you and your car. I recommend them

JZeusss, your recommendation means everything to us. We appreciate you taking the time to share your experience. Next you need us, just stop on by. Thanks, The Quality Tune Up Team 3/4

Response from Quality Tune-Up Car Care
5

On a business trip and needed something fast! Very kind and courteous!

Pamela, Thank you for giving us a try and sharing your experience. We know you don't live here, but please stop in next time you are in town and need any car care performed. Thanks, The Quality Tune Up Team 3/3

Response from Quality Tune-Up Car Care
4

Good service

Winston, Thank you for letting us know about your experience. We are here for you next time you need us. The Quality Tune Up Team 3/2

Response from Quality Tune-Up Car Care
5

I'm car broke down and they fix it with in one hour

Naomi, Thank you for sharing your experience. We know that breaking down can be a frustrating experience. We always do our best to get you back on the road as fast as possible. We are here for you next time you need us. Thanks, The Quality Tune Up Team

Response from Quality Tune-Up Car Care
1

The service is super expensive here. They did a 5 minutes test drive, and put the error checker to check error code, and a 3 minutes visual check for the engine part. In between, we have to wait for the mechanics to change oil for other customer' car. In total, we stayed in the store for 20 minutes. We got charged $100 dollars. They charge more than doctors, so beeeeee careful!. there is no fix were done, and no real problem was detected . 2nd update: I will scan the report and upload it once I get home. As you clearly said in the report, everything is ok, only a pending error code related to the oxygen sensor, and it doesn't relate to car accelerate as you said. So you DID NOT diagnose the car stop issue we experienced, and also, since you already charged $100 for this 8 minutes in total diagnose, how rich am I can fix the sensor at your place??? Also, we/other customers go to other car services places before, we all know what is a fair price for car services. Just would like to inform new customers in advance before they go to.

Yue, We are sorry that you think our service was not worth it. We charge a flat diagnostic fee, whether it takes us 20 minutes or 3 hours. Like a Doctor, we charge for our knowledge, not the length of the visit. You were towed into our facility due to drivability issues. We diagnosed the problem and informed you the price for repair, but that you were safe to drive your vehicle home without a repair being performed. We are here for you next time you need our expert knowledge to diagnose your auto problems. Thanks, The Quality Tune Up Team

Response from Quality Tune-Up Car Care
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