The service is super expensive here. They did a 5 minutes test drive, and put the error checker to check error code, and a 3 minutes visual check for the engine part. In between, we have to wait for the mechanics to change oil for other customer' car. In total, we stayed in the store for 20 minutes. We got charged $100 dollars. They charge more than doctors, so beeeeee careful!. there is no fix were done, and no real problem was detected . 2nd update: I will scan the report and upload it once I get home. As you clearly said in the report, everything is ok, only a pending error code related to the oxygen sensor, and it doesn't relate to car accelerate as you said. So you DID NOT diagnose the car stop issue we experienced, and also, since you already charged $100 for this 8 minutes in total diagnose, how rich am I can fix the sensor at your place??? Also, we/other customers go to other car services places before, we all know what is a fair price for car services. Just would like to inform new customers in advance before they go to.
Yue, We are sorry that you think our service was not worth it. We charge a flat diagnostic fee, whether it takes us 20 minutes or 3 hours. Like a Doctor, we charge for our knowledge, not the length of the visit. You were towed into our facility due to drivability issues. We diagnosed the problem and informed you the price for repair, but that you were safe to drive your vehicle home without a repair being performed. We are here for you next time you need our expert knowledge to diagnose your auto problems. Thanks, The Quality Tune Up Team
Response from Quality Tune-Up Car Care