Silicon Valley Auto Repair

Mike was honest and communicative. Communicated cost estimates to me and asked for approval before moving forward at each stage. Encouraged me to take my time deciding on an expensive repair. Would entrust my car to him again!

I’ve been coming here for over 10 years, and to be honest, I’ve never had an issue with their service or professionalism. The reason I’m giving them a low rating is because of their pricing—it feels extremely overpriced for repair work, and I find their labor charges to be dishonest. I know for a fact that my vehicle was not worked on for as long as they claimed, which makes the labor costs hard to justify. Another issue that bothered me was being given two different quotes (repairs that would been done same day)with two different labor charges. That raised a big red flag for me. I understand that parts need to be marked up, but their pricing was on the high side, and the parts used were lower-quality than expected. For the prices they charged, I would have expected higher-end parts, not budget-level replacements. Unfortunately, they lost me as a customer because I genuinely feel like I was ripped off. I hope it was worth it. This establishment is not recommended unless you have money to burn!

Great customer service and thorough summary of the work performed.

Extremely helpful, efficient, kind, AND thorough. I brought my car in for a pre inspection purchase (PIP) and they found so many issues. They explained all of them to me. Gave me a full printed report, and literally saved me thousands of dollars. I recommend them highly. I will return if I look at another car in the area!

Oil change. Check engine light fix.

I highly recommend Quality Care Center located at 448 Blossom Hill Road in San Jose. Their pricing is fair, competitive, and transparent, which made the entire experience very comfortable and trustworthy. I recently had a synthetic oil change completed on my Toyota, and the service was professional, efficient, and done with great attention to detail. The staff was knowledgeable, courteous, and ensured everything was handled properly. If you are looking for reliable automotive service with excellent customer care, this is definitely a place worth considering.

Great Customer Care and Service. Greeted with open ears to my concerns; had a Brake Inspection followed by a detailed report of findings. Had to have the rotors replaced so understandably the brakes needed to be changed as well. My vehicle was immediately tended to and ready in a reasonable amount of time. Not an all day event like experienced at other shops. I started coming here with my previous vehicle and was happy with the service then so with my newer car I continue to come back - Keeping with the same Auto Techs familiar with my car to ensure road travel safety with their expertise with ongoing maintenance.

Good

Luis a champ ! Took care of new to me vehicle for me . Did tranny complete service , oil change tire rotation and caught the serpentine belt was missing teeth ! All for way less than the car dealer