SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

3123 reviews
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Let our happy customersDo the talking

5

Prior to coming to this place I had just left a previous mechanic who had no customer service and told me, I would have to leave the vehicle for a week to find out whats wrong with it. I left and googled a place to go and found this place over the weekend. In a short notice I was able to bring the vehicle in. After the vehicle was diagnosed I was told the truth what needed to be repaired to pass smog. I am speechless to say how grateful I am with the honesty and the friendliness I received. The vehicle was worked on and I was able to drive away the same day. I can’t say enough how much I appreciated the care…. The owner Jim is very kind, friendly and professional. I appreciate his work ethics and customer service. It is something I have not experienced .. Well recommended. I will surely be back with another car because of his business… Thank you very much Jim and mechanics…

Thank you Shirley for your kind words! We are thrilled to hear about your positive experience at our shop. Providing great customer service and honest, efficient repairs is our top priority. We'll make sure to pass along your compliments to Jim and the rest of our team. We look forward to welcoming you back whenever you need us for your car needs! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Been coming here for years , for vehicle repairs and maintenance. I find them honest and quick. I never had any issues!

Thank you for your loyalty, J-G! We're thrilled to hear that our honesty and efficiency have made your visits so enjoyable. Your kind words motivate us to keep providing top-notch service. We can't wait to see you again at our shop! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Been coming here for years , for vehicle repairs and maintenance. I find them honest and quick. I never had any issues!

Thank you JJ for your loyalty and taking the time to share your positive experience! We're glad to hear that you trust us with your vehicle repairs and maintenance. Providing honest and quick service is what we strive for. If you have any questions or need further assistance, please don't hesitate to reach out to us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Quick and efficient service. Very nice, friendly kind and professional. Whatever the issues I pointed all were sorted out perfectly and they fixed my steering wheel issue which I missed to pointed out. Had issues with noisy breaks, and it got replaced. Overall it's a great experience for me with Quality tune up, and I really appreciated the service done to my car with great care and I'm completely satisfied and I would recommend always. 👍👏

Dear John, thank you for sharing your experience! We're thrilled to hear that you had a great visit to Quality Tune Up. It's fantastic to know that our team provided you with quick, efficient, and professional service. We strive to ensure that all of our customers leave completely satisfied. We appreciate your recommendation and look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for your five-star rating, Thienhuong Nguyen! We are thrilled to hear that you had a great experience with us. We strive to provide excellent service to all our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

(Translated by Google) Excellent service, (Original) Exelente servicio,

Thank you for your 5-star review, Antonio! We're thrilled to hear that you had an excellent experience with our service. If there's anything else we can do to make your experience even better, please let us know. We look forward to serving you again at Mi Fiesta Mexicana! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Took my vehicle in for a smog check. Sukhi was very polite and respectful. Test was completed in 20 min.

Thank you, Louis, for leaving us this great review! We pride ourselves on providing efficient and courteous service, so it's wonderful to hear that Sukhi met your expectations. We hope to see you again for your future automotive needs. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

They do a good job and are very honest in their dealings.

Thank you so much for taking the time to leave us this amazing review! We are thrilled to hear that you had a great experience with us. We pride ourselves on providing honest and exceptional service to all of our customers. If you have any further questions or need any assistance, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

Dont give your car them for smoke check. They said me 2 hours for easy smoke check i said okay and went to eat something. When i came after two hour they said me again come after one hour. That is terrible 😢 i want my 🔑 and left there

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Response from Quality Tune Up Car Care Center
1

We have been 4 times on Bascom location 1st time the car came out more broken. We thought this was just a coincidence- It can happen and let it repair ($$$$) somewhere else because my son lived not around here and almost k… the car by driving home. Last week was the second time and after in my opinion a much too expensive brake exchange and a SERVICE. Two other parts in the car were broken. 3rd time: They did NOT find an entire day long why the car was overheating- my other son found out after piking up. 4th time after my son said what was wrong: Unfriendly response and they denied everything, the repair would be an additional 600 dollars. We took the car and drove slowly away even they offered us to reduced the repair cost to 350 dollars. We don’t trust them to do anything else on this car anymore. Either they have no knowledge about German cars and damaging accidentally other parts or they do it on purpose. Both do NOT show quality and professionalism. Fazit: high chance to pay much more than expected… with unfriendly staff - no thanks

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Response from Quality Tune Up Car Care Center
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Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Quality Tune-Up Car Care Center - Fremont (510) 790-0675, Quality Tune-Up Car Care Center - Milpitas (408) 262-3211, Quality Tune-Up Car Care Center - San Jose Bascom (408) 377-4764, Quality Tune-Up Car Care Center - San Jose McKee (408) 923-5430, Quality Tune-Up Car Care Center - San Jose Blossom Hill (408) 629-1371, Quality Tune-Up Car Care Center - San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.