SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Thank you so much, Hajera Ali, for your excellent rating! We are thrilled to hear that you had a positive experience with us. If there is anything else we can do to serve you better, please let us know. We look forward to serving you again soon. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Wonderful experience! My car was towed in. They sent me a picture as soon as it arrived and kept in in the loop all along the way. This is the second time I used them and they will be my go-to mechanic from now on. I'm very impressed!

Thank you for choosing us, Marion! We're glad to be your go-to mechanic now. Starting from the towing process, we aim to provide a transparent and excellent customer experience. It's great to hear that you were impressed with our updates and communication. Looking forward to serving you again! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

I went for an oil change for my car. I asked the manager if I could get FULL synthetic oil, but it wasn't listed on the board. It only had regular oil and synthetic oil. The manager said that FULL synthetic and synthetic oil are the same kind of oil. However, they are not the same. Unfortunately, I didn't have time to shop around for other places, so I had to get the oil change, which I was not satisfied with, and I found the advertising on the board to be very deceiving.

Phong, thank you for taking the time to leave a review. We're sorry to hear there was any confusion during your visit, and we appreciate the opportunity to clarify. When our menu board lists Synthetic, it refers to full synthetic oil. The only time it would be something different is when it’s specifically labeled as a Synthetic Blend. That said, we completely understand how the wording may have caused uncertainty, and we appreciate your feedback. We’ll take a closer look at our signage to ensure it’s as clear and informative as possible moving forward. Our goal is always to provide honest, high-quality service and transparent communication. If you have any remaining concerns or would like to speak with our team directly, we’d be happy to assist. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

exceptional customer service friendly and professional! thanks Mike!!!!

Thank you, Jennifer, for this excellent review! We are delighted to hear that you had a great experience with Mike, our outstanding team member. Providing friendly and professional service is our top priority! We will make sure to share your kind words with Mike. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you, Celinda, for the 5-star rating! We are thrilled to know that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

“I received outstanding service at Quality Tune Up Car Care Center. Marc provided exceptional customer care—he was knowledgeable, honest, and very respectful. The team diagnosed and fixed my car quickly, and the pricing was fair. I’m truly impressed and will definitely return. Highly recommended!” Leila

Thank you for taking the time to share your experience, Lili! It's wonderful to hear that Marc and our team provided exceptional service. We take pride in our knowledgeable staff and fair pricing. We'll be here to provide the same outstanding service whenever you need us. Thanks for recommending us! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

A pleasant experience for a simple smog check. Quick and simple. Get there early is my only suggestion.

Thank you, Bradley, for the positive feedback! We're glad that you had a pleasant experience during your smog check. We appreciate your suggestion to arrive early, and we'll keep that in mind. We hope to see you again! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Exceptional service with a smile. I trust Quality! I’ve been a customer for over 25 years. They are knowledgeable, helpful, professional and kind. I highly recommend Quality. Thank you.

Thank you for your amazing review, Marti! We are thrilled to hear that you have been a loyal customer for over 25 years and that you continue to trust us with your vehicle. Our team takes great pride in providing exceptional service and it is wonderful to know that we have consistently met your expectations. We appreciate your recommendation and look forward to serving you for many more years to come! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Mike has been there forever. Great service

Thank you for your review, Sandy! Mike is indeed an integral part of our team, and we're glad you appreciate his excellent service. We strive to provide top-notch customer experiences every day. We hope to see you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you, Dennis, for your excellent rating! We are thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all our customers. If you have any further feedback or need assistance, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Quality Tune-Up Car Care Center - Fremont (510) 790-0675, Quality Tune-Up Car Care Center - Milpitas (408) 262-3211, Quality Tune-Up Car Care Center - San Jose Bascom (408) 377-4764, Quality Tune-Up Car Care Center - San Jose McKee (408) 923-5430, Quality Tune-Up Car Care Center - San Jose Blossom Hill (408) 629-1371, Quality Tune-Up Car Care Center - San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.