SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

2

TL;dr: bring your own parts if you don't want to get charged 2X the RETAIL PRICE Good and prompt service but after checking the prices I realized that the guy charged 2X the RETAIL PRICE for all the parts. I was so overwhelmed by the prices that I did not check individual prices. For instance he charged me 125 for brake pads which go for 60 RETAIL without any discount. Another example is spark plugs, they are 20 a piece, needed 4 so 80 RETAIL but he charged me 156. leaned a valuable lesson, never trust anyone. Quite disappointed. Also labor is also expensive compared to other shops. The response from the shop is BS. Felt scammed, never visiting this place again

Mayuresh, we’re sorry to hear you left feeling disappointed. That’s never our goal. We understand that parts pricing can sometimes appear different when compared to online or retail pricing. The parts we install are sourced through professional suppliers, meet specific quality standards, and include warranty coverage. Retail pricing you may see online typically does not include supplier warranties, shop handling, or the support that comes with parts installed and backed by a licensed repair facility. We also stand behind our work with a 12 month / 12,000 mile warranty, which covers both parts and labor related to the repair. That protection is part of the value we provide. As for labor, our pricing reflects certified technicians, proper equipment, and the time required to perform the job correctly and safely. We focus on quality and long-term reliability, not just the lowest upfront number. That said, we never want a customer to feel surprised or overwhelmed. If you would like to review your invoice together, we would be happy to go over each line item with you and answer any questions. The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you, Bella, for your 5-star rating! We're thrilled to know you had a great experience with us. If you have any suggestions on how we can make it even better, please let us know! We can't wait to serve you again soon. Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Reliable, friendly, and quick service.

Thank you Larry for your kind words! We are pleased to hear that you had a positive experience with us. Providing reliable and efficient service is what we strive for every day. We appreciate your feedback and look forward to serving you in the future. Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for taking the time to leave us a positive review, Vicky! We are thrilled to hear that you had a great experience with our company. We work hard to ensure that our customers are satisfied, so it's always rewarding to receive feedback like yours. If you have any more comments or suggestions, please feel free to reach out. Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
4

Always helpful, quality work, inform me of work that needs to be done but does not push it. If however it is critical or a safety issue they always make sure I understand it.

Thank you for the positive feedback, Tricia! We're thrilled to hear that you appreciate our approach to your vehicle's needs. Safety is always our top priority. If there's anything else we can do to enhance your experience, please let us know. Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you, Sandra, for the glowing 5-star rating! We're thrilled to learn that we exceeded your expectations. Our team truly appreciates your support and recommendation. We can't wait to welcome you back soon for another amazing experience! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Quick, efficient, easy. Thank you!

Thank you for the 5-star review, David! We're delighted to hear that your experience was quick and efficient. Providing exceptional service is our top priority, and we're glad we met your expectations. We look forward to serving you again soon! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great service, friendly staff. Harpreet was communicating any issues observed during inspection.

Thank you for the 5-star review, Anshu! We're glad you had a great experience with us. We appreciate your kind words about our service and staff, especially Harpreet. We'll make sure to pass on your compliments. If you have any more feedback or need further assistance, please don't hesitate to reach out! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for the excellent rating, Roselito! We're thrilled to know that you're satisfied with our service. If there's anything else we can do to make your experience even better, please don't hesitate to reach out. We're here to help! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you, James Robison, for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Quality Tune-Up Car Care Center - Fremont (510) 790-0675, Quality Tune-Up Car Care Center - Milpitas (408) 262-3211, Quality Tune-Up Car Care Center - San Jose Bascom (408) 377-4764, Quality Tune-Up Car Care Center - San Jose McKee (408) 923-5430, Quality Tune-Up Car Care Center - San Jose Blossom Hill (408) 629-1371, Quality Tune-Up Car Care Center - San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.