SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

2618 reviews
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Let our happy customersDo the talking

3

Went for an oil change but ending up paying way more than expected. Also they broke a piece from my glove compartment and luckily I checked it before I left. They tried to super glue it but nope it didn’t work. They need to know to properly remove parts. Now I have to find this piece or ghetto rig it. Never again.

We're sorry to hear about the issues you experienced during your visit. Please know that this is not the level of service we aim to provide. We appreciate your feedback and will address these concerns with our team to prevent any similar situations in the future. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

This place is great. Have been bringing my vehicles here for many years. Plan to continue bringing my vehicles here for many more years. Highly recommend this place.

Thank you for being a loyal customer, Kristina! We're thrilled to hear that you've had a positive experience with us over the years. Your recommendation means a lot to us. We look forward to serving you and your vehicles for many more years to come!

Response from Quality Tune Up Car Care Center
5

Great work from Mike and his team. Fast and thorough. We will be back.

Thank you for the 5-star review, Rich! We're thrilled to hear that you had a great experience with Mike and his team. We pride ourselves on providing fast and thorough service to all of our customers. We look forward to welcoming you back in the future!

Response from Quality Tune Up Car Care Center
1

Customer service is absolutely horrible,the gentleman hung up regarding repeating my make/model/year.. Please stay away from this POS place. Customer service is everything

RDR, we apologize for the negative experience you had with our customer service. Providing exceptional service is our top priority, and we regret any frustration caused. We value your feedback and will use it to improve our communication processes. Thank you for bringing this to our attention. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

It was quick and they are kind.

Thank you for leaving us a positive review, Yohan! We're glad to hear that you had a quick and pleasant experience with us. Please don't hesitate to reach out if there's anything else we can assist you with in the future. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for your 5-star rating, Ramon! We are thrilled to hear that you had a positive experience with us. If there's anything else we can do to make your experience even better, please let us know. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

They were fast and friendly, i Will come back again thats for sure amazing service and the price is fair i highly recommended

Thank you for the fantastic review, Fredy! We are thrilled to hear that you had such a great experience with us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Fast and efficient work

Thank you for the 5-star review, Prasanjeet! We're delighted to hear that our service was fast and efficient. It's always our goal to provide top-notch work. If you need anything in the future, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for the 5-star rating, Angela! We're thrilled to hear that you had a positive experience with us. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I found this shop through a fine picked search on google and could not be happier with my experience with them! Not only were they respectful, personable but they were honest. The reviews do not lie and all the five stars given are well deserved. Originally I went in for an oil change before my drive to San Diego and asked for them to do a quick once over on my car to make sure there were no immediate, visible wear and tear that would cause my drive to not be smooth sailing. To my satisfaction they do a 20pt check of fluid and hoses along with visual and audible inspection for free with every service they provide. Finding a mechanic that is honest and has a sincere passion towards customer service is rare to find but these guys nailed it and went above and beyond. Easy to say, I found my new “ go to” mechanic and shop. I’m almost looking forward to my next tune up just so I can come and visit this awesome hard working group of mechanics. No need to look further, this shop is where you want to go! Oh and Mike is a bada**.! True OG when it comes to being an auto mechanic! Thank you Mike and team!

Katelynn, thank you for taking the time to share your fantastic experience! We strive to provide exceptional service and ensure our customers' peace of mind on the road. We are thrilled to have exceeded your expectations, and we can't wait to welcome you back for your next tune-up! Thank you for your kind words, and we will make sure to pass them along to Mike and the team. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
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Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.