SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

2995 reviews
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Let our happy customersDo the talking

4

I went for Smoke check.. the service was good and people nice, my only comment .. too much waiting, they service first other cars that came after me . My car was ready and nobody call me to inform that. I was sitting outside the shop for a long time and i saw my car in the parking lot ready..

Thanks for sharing your feedback, Andres. We're glad you found our service and staff to be good. However, we apologize for the extended waiting time and lack of communication. We appreciate this valuable information and will use it to improve our processes. We look forward to serving you better next time. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great shop! Had a leak and they have a $55 leak detection. Luckily, it was just some small leakage around a gasket. Other shops would probably have charged me their hourly rate, which would have been a lot more. Thank you Quality Care!

Thank you Sandra for the 5-star review! We're glad you had a positive experience with us. Our goal is to provide accurate and affordable service to all our customers. We appreciate the recognition and look forward to assisting you in the future!

Response from Quality Tune Up Car Care Center
5

I went in rather late in the afternoon and was surprised that I was able to drop off my car and pick it up before closing so it could be smogged. Bill was the gentleman who assisted me and he was such a pleasant person that it made me feel good to know there is still good service and people at business nowadays. I could tell they were very busy so I was relieved to get my car serviced in just a few hours. I'm most certainly going back because the other customers were very pleased as well and one of them said he's been going there for many years. It's a great feeling to know you can count on a business in your own neighborhood.

Thank you for the kind words, Rudy! We're thrilled to hear about your positive experience with us. We pride ourselves on providing efficient and friendly service, even during busy times. It's great to know that you felt well taken care of by our team. We look forward to serving you again soon and continuing to exceed your expectations! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for the excellent rating, Tony! We are thrilled to know that you had a great experience with us. If there is anything else we can do for you, please let us know. We appreciate your business! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Good place for car service thank you for my car oilchange

Thank you so much, Tony, for taking the time to leave us this fantastic review! We are thrilled to hear that you had a great experience with us. Our team is committed to providing top-notch service, and we are glad that we could meet your expectations. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Very professional staff. Great work on my car.

Thank you, Orlando, for taking the time to share your positive experience! We are thrilled to hear that our staff provided top-notch service for your vehicle. We take pride in our professionalism, and we appreciate your kind words! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
2

Dropped car off @ 10:30a for an oil change only & came back twice until finished @ 4:30p.

Dear Paul, Thank you for your feedback. We truly value your time and apologize for the delay you experienced. Our goal is to provide prompt and efficient service, and we are addressing this matter with our team to ensure it improves. We operate on a first-come, first-served basis, which unfortunately led to a longer wait time due to high demand. We appreciate your understanding and hope to have the opportunity to restore your trust in our services in the future. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

I calked kinda late in the day - 3 pm - to ask if they could replace my front brakes - I got a "yes" so I raced to the shop. My ride was ready by 5:45. Cost was higher than other estimates Id gotten that day but only Quality agreed to doing the work at that hour and they did the job right. Thanks, Mike and crew! 🌟😊🚙✅

Thank you, Sue, for your 4-star review! We're glad you chose Quality for your brake replacement. We understand the higher cost and appreciate your recognition of the unique service we provide. We're thrilled to hear that our team took care of you, and we'll be here whenever you need us! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

It was clean and Mike was very 👍👍👍

Thank you for your kind words, James! It's great to know that you found our place clean and enjoyed your interaction with Mike. We strive to create a welcoming atmosphere for all our customers. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

This place did not disappoint, from pricing to the actual servicing of my car I was in and out in no time. They’ll definitely see more of me from here on out!!

Thank you, Pululipano, for the 5-star review! We're thrilled to hear that you had a positive experience with us, from start to finish. We strive to provide efficient and affordable services for our customers. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
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Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.