SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Friendly, professional service.

Thank you for your kind words, G S! We're thrilled to hear that you had a great experience with us. Providing friendly and professional service is what we strive for. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

Took my KIA Optima to them on a Thursday in order to look at an issue involving sudden / temporary loss of power when driving as well as an audible clicking. $165 later, they told me there was nothing wrong and could not reproduce the problem. The problem persisted upon driving and by Saturday the car had completely died (engine seized). Money well spent.

Aaron, Thank you for sharing your experience with us. We are sorry to hear about the issues you encountered with your vehicle. We do strive to provide thorough inspections to identify any potential issues that may arise in older vehicles like yours. We did perform a physical inspection of your vehicle. We also scanned the ECM to look for any fault codes or any history that your ECM found of your motor not operating in the proper manner. There we no stored codes or history. We also did not see any abnormalities while we ran your motor at idle in the service bay with the diagnostic scanner connected. We then test drove your vehicle with our diagnostic scanner storing the data and still found no abnormalities. We never experienced the temporary loss of power you described. So, we were not able to duplicate the problem you spoke about during the hour we spent with your vehicle. We did note that your vehicle was one quart low on oil, which could be a contributing factor to engine troubles. We topped off the oil and advised you to return if the problem gets worse or the check engine light comes on for a complimentary checkup. We value your feedback and will take it into consideration as we continue to improve our services. Please don't hesitate to reach out if you have any further concerns or questions. Thank you for choosing us for your automotive needs. The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Mike and team are always on point and honest. Smog check was done quicker than the estimated time. Will always go to quality for my vehicle repairs.

Paul, thank you for your kind words! We're thrilled to know that you had such a positive experience with us. Our team always aims to provide excellent service in a timely manner. We're grateful for your trust in us and look forward to serving you again in the future. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

Dear Marianne, thank you for taking the time to give us your feedback. We're pleased to hear that you had a positive experience with our service. If there's anything else we can do to improve your experience, please let us know. We value your opinion! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you, Linda, for the amazing review! We are thrilled to hear that you had a fantastic experience with us. It is our goal to provide top-notch service to all of our customers, and we're glad we hit the mark with you. We hope to see you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Alwas good friendly and fast.

Thank you, Linda, for the amazing review! We are thrilled to hear that you had a fantastic experience with us. It is our goal to provide top-notch service to all of our customers, and we're glad we hit the mark with you. We hope to see you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for the 5-star rating, Amir! We're glad you had a great experience with us. If you have any other questions or need further assistance, please don't hesitate to reach out. We're here to help! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I came on 》Friday June 7th of "2024" Late afternoon to have a Transmission Flush for my old Humble Car 》2002 Toyota Camry LE. That has a High Millage of Over 204,929 Miles. And the person who help me Was one of the Franchise Executives from the Corporate Office 》Mr, Mike Gattis 😇 He Receive me, And gave me an Excellent HAPPY...HAPPY EXCEPTIONAL PROFESSIONAL Customer Service. And I was very pleased. Anyway !! 👀 I Requested to have a Transmission Flush. And he give me a GOOD PRICE, AND I APTCETED AND I APPRECIATED AS WELL !! He started and perform in a very humble way by conducting his team members to do this today Asap job for my Old humble Car. And He Finished in a very efficient manner in very short time. And I will come back for future Car Services as needed. On Today's "21" Century Modern World !! 👉 "Conclusion" 👈 I highly recommend this Owesome Customer Service I was very pleased.😇 And I believe that you will be very pleased as well !! I'll Guarantee it. 👀 And I believe that, you won't be disappointed to...PERIOD 👀 😇 I GIVE YOU A 》🌟🌟🌟🌟🌟'S 👉 "NOTE" 👈 YOU ARE THE BEST IN BAY AREA OF THE SILICON VALLEY OF SAN JOSE, CALIFORNIA. 👇 👇 👇 For this Franchise Location at QUALITY CAR CARE CENTER # 448 Blossom Hill Rd. San Jose, CA. 95123 Today is Monday June 10th of "2024" @ 1:00 Pm { Pst } Sincerely, 👀 Mr, "Casarez" 😎

G.A.C., Thank you for for your amazing five-star review! We're thrilled to hear that you had a wonderful experience with us. It's always our goal to provide top-notch service and reasonable prices. We appreciate your kind words and can't wait to serve you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Good service, and professional explaining what happened on your car. I like.

We are pleased to hear that you had a positive experience at our company, Marco! Thank you for your kind words. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great place that is fast and honest. They could have said I need all new belts during the tune up but they kept it real and said I’m good. That’s how you get a long term customer. I’ll be bring all my vehicles here now.

Thank you, Jug, for the 5-star review! We're delighted to hear that you had a positive experience with us. Our priority is to provide honest and efficient service to all our customers. We appreciate your trust and look forward to serving all your vehicle needs in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.