SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

3434 reviews
Call one of our locations to check availability

Let our happy customersDo the talking

5

I’ll never take my car anywhere else!! They truly live up to their name with quality service. I just went for my regular car maintenance and they were so helpful, showing me all the bad parts they replaced and deeply explaining why needed too. Marc has been our family mechanic for years and I’ll continue to take my car here for as long as they’re here!! Thank you to everyone on the team there!!

Marissa, thank you for such kind words! We appreciate your loyalty to our auto shop and are glad to hear about your positive experience. We take pride in providing quality service and transparency for our customers. We look forward to continuing to serve you and your family for years to come! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I was looking for a place to have a smog test on my car. I read many great reviews on Quality Tune Up so decided to go there. I met Marc. He was very friendly and professional. He said it would take about 30 to 45 minutes. So I took a walk and came back and the car was ready. The price seemed reasonable. I asked about other services and he said they do it all. Some of the prices he quoted seemed reasonable. From all the reviews it seems Quality Tune Up is reliable, honest and does good work. I have recommended them to relative and friends. Thank you Marc.

Thank you for choosing Quality Tune Up for your smog test, Jeanne! We are thrilled to hear about your positive experience with Marc. Our team takes pride in providing excellent service and we appreciate your recommendations. Feel free to stop by anytime for any other car services you may need. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Wonderful experience! My car was towed in. They sent me a picture as soon as it arrived and kept in in the loop all along the way. This is the second time I used them and they will be my go-to mechanic from now on. I'm very impressed!

Thank you for choosing us, Marion! We're glad to be your go-to mechanic now. Starting from the towing process, we aim to provide a transparent and excellent customer experience. It's great to hear that you were impressed with our updates and communication. Looking forward to serving you again! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

“I received outstanding service at Quality Tune Up Car Care Center. Marc provided exceptional customer care—he was knowledgeable, honest, and very respectful. The team diagnosed and fixed my car quickly, and the pricing was fair. I’m truly impressed and will definitely return. Highly recommended!” Leila

Thank you for taking the time to share your experience, Lili! It's wonderful to hear that Marc and our team provided exceptional service. We take pride in our knowledgeable staff and fair pricing. We'll be here to provide the same outstanding service whenever you need us. Thanks for recommending us! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great, fast service, honest team. Special shout-out to Marc who welcomed me kindly and gave me a nice first-time discount.

Thank you for the 5-star review, Amit! We're thrilled to hear that you had a great experience with us. We'll make sure to pass along your kind words to Marc and the team. We can't wait to serve you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Best service, transparency and timeliness from an auto shop that I've had in 15+ years. Marc really tries to take care of everyone who comes through and is very responsive. He gives courtesy calls when work is finishing up so you know when to pick up your car. His estimates for how long the work will take and the potential upcoming repairs are accurate and honest.

Thank you, Oliver, for sharing your amazing experience! We're thrilled to hear that you appreciated our commitment to providing transparent and timely service. It's fantastic knowing that you were impressed by Marc's dedication and responsiveness. We aim to ensure our customers are well-informed, and we're pleased you found our estimates accurate and honest. We look forward to providing you with exceptional service for many more years! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
2

Taking my vehicle for what was like a some sort of fan noise when I explained the problem they didn't really seem to have an idea so we took a short ride together to explain to him the noise. Said he would diagnose and only be charges $80 for it after two hours away. He said it was my breaks. It would be a $1600 job. I told him if that would clear out the noise he assured me yes I told him go ahead after 4 hours vehicles ready you assured me the noise was gone. The next day the noise was still there. I called. He told me to bring it in for another check up. He told me there was nothing wrong on his part. He did the job. I told them how the noise was still there that we originally heard together, I asked for the diagnosis in the first place Never really gave me anything. All he said was they were gonna need another part to fix, but he wouldn't be able to give me a set date for it told me he would call me next week for it and never received a call. Also, avoiding my calls now very disappointed.

Dear Daniel, we are sorry for the trouble and inconvenience. Let's resolve this issue as soon as possible. Please give us a call at 408-557-8157 so that we can arrange a time for you to come in and properly diagnose the remaining noise on your vehicle. We'll make sure to provide you with the necessary information and address any concerns you may have. Thank you for your patience. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I’ve been going to Marc for 4 years now, and he always does a fantastic job! Fair prices, quick service, and he never pushes unnecessary repairs. Great customer service. Honest, reliable, and affordable — highly recommend!

Thank you so much, Namita, for your kind words and five-star review! We're thrilled to hear that you've been a satisfied customer for four years. It's always our goal to provide excellent service with fair prices and no unnecessary repairs. If there's anything we can do to make your experience even better, please let us know. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

They do a great job on our vehicles. Tune-ups, oil changes, advice on what needs to be done to prevent any issues. My 2005 Honda Accord V6 Hybrid has almost 300,000 miles and it running amazing. Thanks guys. See you soon. Frankie Badillo

We appreciate your kind words, Frankie! It's great to hear that you trust us with your vehicle and that our services have kept your Honda running smoothly. We'll always be here to provide top-notch maintenance and advice. See you soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you, Solomon, for your fantastic 5-star rating! We are thrilled to hear that you had such a positive experience with us. We strive to provide excellent service and exceed customer expectations. If there is anything else we can do for you, please let us know. We value your feedback and look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1234567...58
Leave a review
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Quality Tune-Up Car Care Center - Fremont (510) 790-0675, Quality Tune-Up Car Care Center - Milpitas (408) 262-3211, Quality Tune-Up Car Care Center - San Jose Bascom (408) 377-4764, Quality Tune-Up Car Care Center - San Jose McKee (408) 923-5430, Quality Tune-Up Car Care Center - San Jose Blossom Hill (408) 629-1371, Quality Tune-Up Car Care Center - San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.