SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

2985 reviews
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Let our happy customersDo the talking

5

Very prompt & courteous.

Thank you for your kind words, Thielman! We're delighted to hear that you had a prompt and courteous experience with us. Providing exceptional service is our top priority, and we're glad that we could meet your expectations. If you have any further questions or concerns, please don't hesitate to reach out.

Response from Quality Tune Up Car Care Center
5

Fair price, listen to problems then once diagnosed, explain pricing and work to be done. All ways nice and polite. Great shop you can trust!!!!

Thank you for the 5-star review, Mike! We're glad you trust us with your vehicle. It's important to us to explain the diagnostic process and pricing transparently. We appreciate your kind words about our team! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Went there for a smog without an appointment. They were able to accommodate and were so quick. Very satisfied with their service. My friend also was able to get an oil change without an appointment, same result. Very nice.

Thank you for your kind words, Mike! We're glad we could accommodate you without an appointment and provide quick service. It's great to hear that both your smog check and your friend's oil change went smoothly. We aim to make the experience as convenient as possible. We look forward to serving you again! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Excellent services

Thank you, Canh Vuong! We're thrilled to hear that you had an excellent experience with our services! Your satisfaction is our top priority, and we're here to provide you with the best possible service. If you have any further questions or need assistance, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

The service was quick and easy. The staff was informative and polite. I will be back.

Thank you for the 5-star review, Brenda! We're delighted to hear that your experience with us was quick, easy, and informative. We strive to provide excellent service to all our customers, and we're thrilled that you appreciated our efforts. We look forward to seeing you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Fast friendly honest service

Thank you for the 5-star rating and kind words, Sheilla! We're thrilled that you had a great experience with us. We pride ourselves on providing fast, friendly, and honest service to all our customers. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Service was good and it was quick service . They gave me suggestions to take care future maintenance.

Vipul, Thank you for your 5-star review! We're delighted to hear that you had a great experience with us. Our team works hard to provide efficient and top-notch service, while also offering valuable maintenance suggestions. If you have any further questions or need assistance, feel free to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Professional references and job well done

Thank you for the kind words, Mr. Humphery! We're glad you had a positive experience with us. Your satisfaction is our top priority, and we always strive to provide excellent service. If you have any other questions or need further assistance, feel free to reach out! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
3

Fast work, but there wasn't much communication. I literally just went up to the mechanic and told him my brakes were squealing and he took it for a test drive, came back, put it on the rack, took the tires off and then I had to ask HIM what was wrong. He then told me my rear brakes were bad and gave me an estimate of 250. No info on what brake pads they were going to use. They didn't turn my rotors (maybe they didn't need it) but now I'm getting a vibration when I brake that I didn't have before. Don't know if I should go back...

Ignacio, we apologize for the lack of communication during your brake service. It is our priority to keep our customers informed throughout the process. Regarding the vibration, please bring your vehicle back so we can address this issue for you. We value your feedback and want to ensure your satisfaction. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

Fast work, but there wasn't much communication. I literally just went up to the mechanic and told him my brakes were squealing and he took it for a test drive, came back, put it on the rack, took the tires off and then I had to ask HIM what was wrong. He then told me my rear brakes were bad and gave me an estimate of 250. No info on what brake pads they were going to use. They didn't turn my rotors (maybe they didn't need it) but now I'm getting a vibration when I brake that I didn't have before. Don't know if I should go back...EDIT! DO NOT GO HERE! That vibration i had was because they didnt turn my rotors or suggest new ones, when mine were totally warped and gouged! Luckily my bro in law has a shop in stockton and he fixed it the right way. 0/10 do not recommend!

Ignacio, we apologize for the lack of communication during your brake service. It is our priority to keep our customers informed throughout the process. Regarding the vibration, please bring your vehicle back so we can address this issue for you. We value your feedback and want to ensure your satisfaction. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
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Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.