SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Had a smog test and oil change and was out in about an hour. Everyone wore masks and had sanitizers in the waiting room next to the entrance. Once done they gave me a heads up on what I should take care of due to how many miles my car had. Thank you to Luis, who helped the customers with questions.

5

I came her on a whim and i Initially was greeted by a nice Mexican guy mid 20's told him I needed a smog real quick, he told me where to drive the car and than I was scolded by another worker- who was obviously not happy I pulled up cause I got an attitude right away stating I said the car was 09 instead of 99 okayyyy...... whatever, he performed the tune-up and when I asked " is it good, did I pass?" He continued to walk away (wow!) But then turned around i asked the question again and he said ya!.... I move on to the cashier really nice mid 50 yr. Old man very pleasant and even makes conversation! I would come back for the 2 pleasant guys but the other guy...no not so much. He needs customer service classes.

5

Try are very nice and quick! Oil changed!

5

I made the mistake of going somewhere else for an oil change Friday afternoon. The mechanics there found a coolant leak, but told me it was too late in the day to fix it and to just take it somewhere (or bring it back) the next day. Easy, right? Wrong. My car overheated a mile away from the mechanic shop and left me stranded on the freeway. I towed it to Quality the next morning at my family's suggestion. They had a great track record with them, so I went along with it. I wasn't disappointed. These guys were awesome! I should've just went there to get my oil changed. 🙄 Lesson learned. The shop was pretty busy, but they were able to fix my issue in a decent amount of time. No complaints. The owner is really nice. I talked to him while I waited and he gave me some car advice (and told me to get a different one because mine is terrible. 😂) I'll stick with this shop from now on. They're honest, professional and do fantastic work. 👍🏾👍🏾👍🏾

5

Genevieve, Thanks for sharing your rating. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Marco takes care of his people.

Luigi, Thanks for sharing your thoughts. We take care of every customer to the best of our abilities. Marc and the rest of the team are here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

We love quality tune up for oil changes and other car repairs.

5

Had Marc handle my stuff for me. Really nice guy; he broke down everything he’s going to do, check for, and additional services that already come in the price of a standard oil change. Real honest guy. Will definitely bring all my cars to him for future work.

Yasha, Thank you for giving us the opportunity to earn your 5 star rating and future business. We believe in educating our customers about their vehicle's needs. We also like to tell them why they need it and items they will need in the near future. Marc and the team are here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

The service here is great. The owners and brothers are friendly, professional and straight to the point. We will recommend work to family and friends in the future.

William, Your recommendation means the world to us. Thank you for sharing your experience. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

Very nice people. Good coupons online. Fairly quick service, they worked on two or three cars at a time so it can get a little slow but they keep people moving as best they can. I would go again.

Angi, We appreciate you sharing your experience. We do our best to get our customers back on the road as fast as possible. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.