SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

They do quality work at a fair price are courteous friendly and prompt, it took time to help me through the process I even forgot to leave my key to the door and got locked out and one of the guys who work there was able to crawl through the window and get us back in very much appreciated

5

nice job, cheap price, very efficient

Xiao, Thank you for your feedback. We appreciate your approval. We are here for you next time you need us. Thanks, The Quality Tune Up Car Care Team 4/11

Response from Quality Tune Up Car Care Center
5

I have called the location to make sure that my vehicle needs are met at a certain time. A gentleman answered the and politely asked if I can be put on hold. As soon as he was ready to speak, he told me that they'd be able to take my car in for a smog check for $68.20. That's quite an increase from $45. I have informed the gentleman that I am a returning customer referred by a Honda specialist, and I remember paying $40-45. My vehicle is not even older than 2010. He just said, "well there's an increase from two years ago." I remember loving my entire experience here two years ago... the customer service of the gentleman at the desk, the price, and most importantly the speed of the service. There's probably 5-10 more smog places within 2 mile radius that are cheaper, and it didn't take long for me to find one. I had my smog check done in this location. This was recommended by a HONDA SERVICE SPECIALIST, and I can easily say that they deserve more stars than they actually have. The young gentleman at the front desk is VERY POLITE and HELPFUL. The price is fair and the service is a lot faster than I was told! Will definitely recommend!

5

The first time I came here to get my oil change I was greeted with a heartwarming smile! My dad always came here & I decided to as well. They are very knowledgeable and do not push unnecessary services for your car! Very honest and very kind, even the men working on the cars themselves are kind! Prices are amazing compared to places like Jiffylube (their customer service was awful and they overcharge for a simple job!!) I highly suggest Quality Car Care Center!

5

I'm updating my review to five stars. My wife had an excellent experience with her smog check. They were professional, courteous, helpful and timely. We recommend this place. They did a nice job. The only reason I don't give it 5 stars is because the line moves really slowly to get your car checked in. Other than that, they were efficient, professional and thorough. I got my smog certificate here.

5

First time here. Stopped in last minute to fix ANOTHER flat tire . Even though it was almost closing time, guys were awesome, and I was safely back on the toad in no time. Mark even gave me a teacher discount! Thanks guys! I'll be back

5

After my last unsatisfactory visit to a chain Oil Change operation I searched Yelp reviews and came upon this business. After reading many positive reviews I decided to call. Marc pleasantly answered the phone, all of my questions and then some... all useful information. I told him I wanted to come over in the next 5 minutes and he said "bring it over!" I arrived less than 10 minutes later and was greeted by Marc right away. Marc and Joe took our vehicle, explained everything they were doing and never once did I feel pressured into any extra services. I was in and out in less than 25 minutes. I chose full synthetic and he offered a coupon. This shop will definitely be our go to for now on. Thank you Marc and Joe for you fast, efficient and friendly service!

5

I have never experienced this level of customer service at any automotive shop / this was an emergency brakes situation and Marc was kind and informative and understood my situation (I'm a single mom) and was able make me feel that I wasn't being taken advantage of / I felt he had my best interests (financially) - they worked fast my car feels solid / I will call them first for any and every situation my car needs - even if just to get a second opinion.

5

Very impressed with my visit to the quality care center this morning. There is a clear difference between smog inspection stations and smog check stations with real mechanics, this is the latter. They properly diagnosed what was wrong with my smog check, replaced it, and had me on my way within an hour. :)

Ryan, We are very impressed with this review. Thank you for noticing the professionalism of our ASE certified technicians. We are California Bureau of Automotive Repair STAR certified smog test and repair station for a reason. We have over 43 years of satisfied customers. We are here for all of your car care needs next time you need us. Thanks, The Quality Tune Up Team 4/3

Response from Quality Tune Up Car Care Center
5

I just came from here I got a smog and oil change. Service was fast and friendly, they honored their yelp offer as well. They called me into the bay to show me the condition of 2 of my tires that need immediate replacing. They didn't try to upsell me on anything, just wanted to be sure I was aware of the problem, I really appreciate that. I have multiple vehicles that I will be bringing here from now on as my regular place closed their doors. Thank you Quality Car Care, I appreciate your professionalism!!

Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.