Silicon Valley Auto Repair

Very knowledgeable and professional. Handled my Camaro with car.

I meant to do this review in August and got sidetracked but my husband was on me to get it done. In preparation for my trip to Reno I decided to have an oil change and unfortunately my mechanic was out due to family emergency so I found Quality Tune Up in Milpitas. They were very nice and and I initially left happy. Not even 10 min later I get a call that the mechanic forgot to put the cover on one of the filters they changed. Fortunately, I wasn't too far and went back. I left to Reno the next day and noticed that my car ran a little rough but I thought maybe it's because I'm going uphill. I didn't do any driving while in Reno so I didn't think much about it. On my way back home my engine light goes on and the car is driving a little rougher. I called Quality Tune up and they said I could bring it in but they would charge me. I told them my car was running fine prior to taking to them and he got an attitude and was dismissive. My husband ran a diagnostic and it showed I had a leak. He checked the car and the vacuum hose was off. He was livid and told me to never go back there again. He was more upset that I had driven to Reno by myself and I could have been stranded.

Always great service and honest people

Shopping for a good oil change auto shop, I found Quality Tune-up Car Care Center with 4.8 positive reviews. You don't see that kind of high reviews a lot. This center deserves all the praises the customers load them with. First, Marc came to meet me with his great smiles. He then went over my car and gave me his opinions but he never pushes his way. He respects your decisions. He changed the oil and filled the coolant, which was almost empty, both for only $32, after offering me a nice $5 discount. You don't get that kind of pricing anywhere else. He told me that his mother taught him to be kind to people, and that's exactly what he is. You can feel his sincerity and kindness and generosity. Marc is very professional and friendly, and his team is that way also. There's another mechanic there also, whose name I don't know. He would nod and smile at me, making me at home while waiting for my car. I know that now I have an oil change place each time I need an oil change, unlike before when I always had to ask people or look for one myself. Thanks, Marc---you'll see a lot of me from now on. BTW, I forgot to ask if you also do smog check.

Mike is great as always.

They are nice, fast and they dont sell you things you dont meed they are the best

Highly recommend this place. I went there for oil change and Marc took care of my car. He is a good guy, nice and respectful. The best customer service I’ve ever had for my car. Thank you for giving your customers good service.

Great service, nice people. Recommend

This is the only store where I have oil change service for my car. People are very nice and even drove to my place when I encounter any issues. Recommend!