Let our happy customersDo the talking
I have been a loyal customer for numerous years with numerous cars. Marc Osuna has always taken care of me like family. He always inspects every detail, asks permission to fix, then does a bullet proof repair on top of standard tune ups. Even takes the time to follow up with probable causes and ways to prevent the issues! Trust worthy and reliable, would recommend to family, friends, neighbors, or people that I don’t even know!
Reiji, We appreciate you sharing your experiences over the past numerous years. Earni ng your recommendation means the world to us. Thank you for your continued loyalty. Marc and the team are here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
Ananthram E.L, We appreciate you taking the time to rates us. We are here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
Excellent customer service. From Marc and other employees. Reasonable prices. Resolved my issue with a rounded oil drain plug. Marc was knowledgeable about other services my vehicle needed.
wish I could give zero stars but not possible.....I came in with concerns about my transmission...went over details with the person there and they pretty much would not help me. First time ever ANY MECHANIC WOULD REFUSE SERVICE (= MONEY). His point was if my light was not on, it is hard to determine...????!!!!!....Isn't their job to find these things out??? I offered a test drive, he refused...stood there and just shook his head....worse service ever. I will go to the other location I always go to, although too far from my work - on Winchester across Santana Row.
Dasha, Sorry for any misunderstanding. If you have a check engine light on, then we can diagnose the problem. That means your computer recognized that your transmission is not functioning properly at one of the sensors. It could be a bad sensor or the sensor could recognize a problem inside the transmission. None of our locations tear down transmissions and fix internal problems. We can remove and replace the transmission with a new or rebuilt transmission or replace faulty sensors. Again, we are sorry for any misunderstanding. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
Great and fast service! This shop will be my go to for car problems/services.
Tristan, Thanks for giving us a chance to earn your business. We do our best to have you back on the road as fast as possible. We are here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
Marc, Joe and Le are amazing. I took my honda odyssey in for a tune up. They did their thing, and my baby runs like new. Check engine light isn't on anymore. Thanks again guys!
First time at this center and Marc was able to take a look at the vehicle straight away; within 30 min had a diagnosis and we agreed repairs that was carried out promptly without fuss - thank you!
David, Happy we could get your problem diagnosed and you back on the road so quickly. Most of our repairs are able to be completed the same day. Marc and the rest of the team are here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
Marc and the other staff were VERY friendly and helpful during my oil change. I’m new to the area and found this shop via Google. They have the best pricing and are super easy to work with. He even found a coupon online for me to use which was fantastic! I brought my husbands car in for an oil change the next day because it was so easy. I would recommend them to anyone, and I’ll be back in 5,000 miles for my next oil change!☺️
Always solves my car problems and I personally like Mark. Cool guy in my opinion.