Let our happy customersDo the talking
So glad everything was to your liking, Karla! We're happy to give you another five-star experience if anything comes up. -The Quality Tune Up Team
My brakes were shot - like all the way shot. Another auto shop said I'd have to leave my car there overnight, but when I called Gilbert at Quality, he told me there was no wait, and true to his word, when I got over there he took me right away. He said it'd be an hour and a half, and suggested a pastry shop on Santana Row with some extremely dope croissants. True to his word, my car was ready when I came back ninety minutes later. The price was right, the timing was on point, and the brake job quality was top notch. I'd recommend Gilbert without reservation, and it helps that he's friendly and funny, too.
A good place to go for some oil change, but no more.
I don't know about the quality of their work. I went there for a smog check and they told me I was next in line and would take about 30 minutes. I waited for over an hour and meanwhile saw many cars going in and out. Finally I went inside, collected my paper and left.
I needed an immediate oil change after my cross country road trip from Pennsylvania. The attendant (Marc, I think) asked if I needed anything else looked at, and I mentioned that my brakes have been acting wonky for awhile. When I picked it up after the oil change, the attendant showed me that my fluids were way past the expiration dates by explaining and showing me the colors (what my fluids were and what they were supposed to look like). I went home and did my own internet research, which reinforced what he had told me. I took in my car the next day for a transmission fluid and brake fluid change. My brakes were back to normal, and my AC was working flawlessly when I picked it up. I've taken my car to many different auto service centers and no one had ever pointed out my fluids before. They would comment that I had enough fluid in my car, but nothing about the color and age. Maybe this is something every car owner should know, but I certainly did not. Thanks Quality Car Care!
i went to this shoot to fix the AC. The AC is still not working. They said it needs further diagnose and pay $130. They told me come back another day and charged me $50 for SERVICE CHARGE. I suggest everyone, please don't go to this shop for any service. They are ripping off people and don't know how to fix the cars.
I've been here at this location a few times before for smog checks and oil changes. They are always very nice and respectful. This last time they went above and beyond their job. Sometimes you think about mechanics might over charge for repairs on your vehicle. I dropped my car off with Waseem and within thirty min or so, he called me back to explain some things about my car. Instead of repairing the issue, her researched my vehicle and found their have been recalls on certain things and he felt my car qualified for the recall. He was right. I took my car to the dealership and they concurred with Waseem's findings. After all was said and done, Waseem saved me almost a thousand dollars. I will definitely be back to have them work on my cars. Thank you Waseem and Quality Tune Up in Milpitas. Keep up the hard and honest work!
Good service! Will come back again!
I love having a place so close by. The owner and his staff are great Thank you for serving our community and all your hard work!