Let our happy customersDo the talking

5

I had a wonderful experience with this Quality Tune-up shop located across the street from Santana Row. I took my fiancé's car to this shop to fix an engine issue. Team was really helpful, and knowledgeable. Fixed problem in timely manner and charged really reasonably. They even worked around my schedule... they close at 6 and due to traffic it took me little longer than expected. I called them to inform that, and they waited 10 min pass 6 till I got there. Mike was all cool about it, showed and explained me all the things they fixed with my car thoroughly and patiently before signing off my car to me. I was really impressed by their commitment and dedication to their customer. I would definitely go there if there is any issue with my car.

5

I've been getting vehicles serviced here regularly for more than a year. Some jobs are minor routine maintenance (oil, smog), others are more involved (brakes, engine). The work is done efficiently, right the first time, and everything is explained in plain terms up front. The prices are fair (downright excellent on the big jobs). The big thing, though, is that I TRUST these guys. Integrity in everything -- you see it in the way they care for EVERY customer, EVERY supplier, and each other. Mark and his team have earned my loyalty and my recommendation. If you are looking for honest, reliable, efficient care of your vehicles you'll find it here.

1

My wife went to there for smog test and oil change today. For smog test, they charged her $48 after $10 off coupon, which is much higher than the competiter's price. For oil change, we bring the coupon for regular oil change. The refused to change the regular oil for our CAMRY and they insist to change the synthetic oil which will cost $70. I definitely refused to change the oil there. They are cheaters and I will never go bakc!!!

4

I came here needing an oil change and smog. I choose this location due to yelp reviews and a coupon that came to my house. I called in the morning to make an appointment and they said no appointment needed, just to come in. I even clarified that I wouldn't be able to make it until 4:30pm due to work and they close at 6pm. Rich said it would be no problem. The location is literally at a 76 station so it can be a little hard to miss. It is located across the way from Santana Row so killing time is easy. Rich took down my information, gave me a quote and told me that my car would be ready in about an hour. I left and got a call promptly one hour later. Rich asked if I would like to add some power steering fluid and when I said I would be able to take care of it, there was no trying to sell me on it or annoyance in his voice, just "okay sounds good!". I really appreciate service like this because my experience at other places have been super unpleasant and very pushy. Prices were fair, I paid and was on my way. Rich has superior customer service and I will gladly return.

5

Loved this place! Ask for Sergio- such a nice man. Got my Toyota Tundra right in (no advanced warning) and smog-checked my truck in 20 minutes. He noticed that I had printed out his business overview from Yelp and gave me a nice discount! Honest and know what they are doing. I will be bringing in my Civic and Tundra in again for an oil change and service. Nice to have honest guys so close to home! Thank you!

1

I went in for a Tuneup and Mark said I needed other things done, and he was a referral from a friend, I will never go back here again,I was Overcharged for what I received and was not told prior to service being done, I have reported this

2

5

You find out how good a Quality Tune-Up and Repair Shop is until you experience a possible warranty issue. We've been taking our 2001 Van to Mike for years but early Sunday morning he was off so his well-trained team had to look over a power steering leak. The cheerful but very busy supervisor on duty quickly determined it could be related to a previous power steering rack repair and that the it could be covered by their warranty! Mike and his team's 'commitment-to-quality' totally impressed the wife as where else can you get a expensive warranty repair done early on Sunday morning? San Jose's Quality Tune-Up Shop #8 can now count my wife as a very satisfied long-time customer.

5

We rolled in on a Sunday without an appointment to get an oil change and they had us on our way in about a half hour even while despite being relatively busy. What really makes the place stand out though is how Mark treats his customers. He is a generous person, a descriptor I've never used in the context of a car shop before. He goes above and beyond to make sure his customers have a great experience. As a result, he won two more loyal customers as long as we're in the area.

5

This Quality Tune-Up Shop is located at a gas station across the street from Santana Row -- don't drive too fast and you might miss it driving down Winchester! I've been here twice since moving to the Bay Area a year ago and I'm happy to report that the service has been consistently great. So much so, that I'd rather drive down from SF to get my car serviced here than to look for a new shop in the city (I used to live in Santa Clara, which is how I stumbled across this shop in the first place). The guys here are friendly, knowledgeable, and get the job done efficiently. They charge you a fair price and don't try to scam/sell you on things you don't need.