SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

2943 reviews
Call one of our locations to check availability

Let our happy customersDo the talking

5

I have nothing but good things to say about Quality Tune Up Car Care Center. Mark and his crew are friendly, professional, and courtesy. Thank you so much for taking care of my car needs. YOU ALL ROCK!

Renee, thank you for the awesome review! It means the world to us that our customers have a great experience when they visit us. We look forward to seeing you again for your next visit. Take care! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

As always the team at Quality Tune-up go my car serviced in a short amount of time and for a fair price! Can’t say enough about their customer service and customer respect they give patrons!

Thank you for leaving us such a glowing review, Melissa! It's fantastic to hear that we exceeded your expectations once again. We take immense pride in providing efficient and affordable service, all while delivering excellent customer care. Don't hesitate to reach out if there's anything else we can assist you with! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I was in need to get an oil change for my car so I checked on Yelp for nearby recommendations. I decided to go to Quality Tune up in Fremont. It was about 1/2 hr before closing time & Met Ken the owner. I was very pleased with him and his crew. He suggested along w/ the synthetic oil & filter replacement that I have an additive added to flush out the oil to help keep it clean, replace my air filter. This will give me better gas mileage and will run a lot smoother. Since I had over 215K miles on it already, I took his advice. After driving my car throughout the day, I did notice how my car ran. It sounded much smoother. Thanks for watching out for your customers and giving excellent customer service. I highly recommend this location. Thx again Ken & Crew!

Thank you, Antonio! We're delighted to hear about your positive experience at our Fremont location. Our team takes pride in providing excellent customer service and ensuring the best care for your vehicle. It's wonderful to hear that you noticed a smoother ride and improved gas mileage after the oil change. We look forward to serving you in the future and appreciate your recommendation. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

excellent service and pricing. very pleased with quality of work. will continue to do business with them

Thank you for your feedback, Robert! It's wonderful to hear that you were pleased with our service and pricing. We are glad to have met your expectations. We look forward to continuing our business relationship with you! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I have been taking my cars to this garage for years, for both big and small jobs. I have always been pleased with all aspects of Quality’s service. The work is tackled and completed rapidly and the pricing is reasonable. Mark and his crew are exceedingly pleasant, helpful and informative.

Thank you Jim for entrusting us with your car all these years! It delights us to know that you are pleased with our service, from quality work to reasonable prices. Our team, led by Mark, strives to provide exceptional customer experience. We look forward to serving you again! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

Mark was honest about declining a specific repair, and recommended another better suited shop. Good suggestions on Oil Change servicing. Veteran discount.

Thank you for your feedback, Jon. We appreciate your kind words about Mark's honesty and his expert recommendations. We also offer a veteran discount to show our gratitude. We look forward to serving you again soon. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Good job, nice staff!

Wei, Thanks for the positive feedback ! We're glad you had a great experience with us. Our staff works hard to provide excellent service and we appreciate your recognition. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you so much for your five-star rating, Kenneth! It's wonderful to hear that you had a great experience with us. We always strive to provide excellent service to all of our customers. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Francisco

Response from Quality Tune Up Car Care Center
5

Mark and crew went above and beyond to prep our older model car for a move to MN! I highly-recommend the Fremont location in particular for professional service and fair pricing!

Thank you for this awesome review! I'm glad our team provided exceptional service for your car. We strive to deliver professional service and fair pricing to all our customers. If you need any further assistance, feel free to reach out. Safe travels! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

They didn’t have an option for half synthetic for an oil change, so they charged extra for a quart of high mileage oil, not going back.

Douglas, We apologize for any inconvenience you experienced during your visit. We did try to reach out to discuss. Customer satisfaction is important to us, and we appreciate your feedback. Please feel free to reach out to us if you have any further concerns. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
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Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.