SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Thank you for the 5-star rating, Tien! It's wonderful to know that you had a great experience with us. We strive to provide exceptional service and customer satisfaction. Feel free to reach out if you have any further questions or if there's anything else we can assist you with. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Very good and quick

Thank you for your 5-star review, Jeffrey! We're thrilled to hear that you had a great experience with us. Our team takes pride in providing excellent and efficient service to our customers. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

Dishonest service station. The didn’t provide estimates onsite but called me afterwards. Upsell anything/everything without me having the luxury of time to think through the estimate items. I asked them to check electrical fuse for seat, which turned out to be the actual problem. I was given the option to either pay $100 injectors cleaning (which I declined initially) or hefty labor for fuse replacement. I feel cheated and a bad experience overall. They want your money right away and not a repeat customer by building trust.

Dear Sukhdeep, we're sorry to hear about your recent experience with us. We strive to provide transparent and honest service to all our customers. We understand your frustration and we'll be taking your feedback seriously to improve our processes and ensure better communication. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right in the future. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

We are thrilled to see your 5-star rating, Eda! It's a pleasure to serve you and we appreciate your support. If there's anything specific you loved about your experience, we'd love to hear it! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

First off I like to say, thank you so much to Mark and his team at Quality Tune Up. For an outstanding job!! I recommend to everyone, to take your vehicles to Quality Tune Up for service!

Thank you, Gabriel, for sharing your fantastic experience! We're delighted to hear that Mark and our team left such a positive impression. Safe travels, and we look forward to serving you again. Thanks, The Quality Tune Up Car Care Team.

Response from Quality Tune Up Car Care Center
5

Mark and his team are amazing! I've going to Quality Tune-up for years and they always provide the best service. They are accommodating, quick, friendly, and knowledgeable mechanics. I trust them with all 3 of my cars!

Thank you for the awesome feedback, Myrna! It's wonderful to hear that you've been a loyal customer for many years. We're thrilled to know that our team always provides you with top-notch service. Your trust in us is greatly appreciated! We look forward to continuing to take care of all your car care needs.

Response from Quality Tune Up Car Care Center
5

Excellent job! Thank you so much.

Thank you, Michelle! We're thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we're here to provide exceptional service every time. If you have any more feedback or need further assistance, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Mark was super helpful and friendly. The service was quick, price was reasonable, and one of the best things is they have a great selection of magazines in the waiting area, from Times to NatGeo. Also very close to the new Dusterberry Neighborhood Park, so if you are bringing a little one with you, there is a great place to spend time while waiting for the work to be done.

Thank you for the 5-star review! We appreciate your kind words about Mark and our service. It's great to hear that you enjoyed our selection of magazines and the proximity to the park. We strive to make your experience as pleasant as possible. See you next time! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for your 5-star review, Tianyu! We're thrilled to know that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Was completely satisfied with the results of the work done. Just took a long trip and the car drove better than I expected

Dear Catherine, thank you for leaving us such a fantastic review! We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. It is wonderful to hear that your car performed beyond your expectations. We will be here whenever you need us. Cheers!

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.