Silicon Valley Auto Repair

You find out how good a Quality Tune-Up and Repair Shop is until you experience a possible warranty issue. We've been taking our 2001 Van to Mike for years but early Sunday morning he was off so his well-trained team had to look over a power steering leak. The cheerful but very busy supervisor on duty quickly determined it could be related to a previous power steering rack repair and that the it could be covered by their warranty! Mike and his team's 'commitment-to-quality' totally impressed the wife as where else can you get a expensive warranty repair done early on Sunday morning? San Jose's Quality Tune-Up Shop #8 can now count my wife as a very satisfied long-time customer.

I was super impressed with the service I received this last sunday. I was on a business trip to Carmel and a bunch of lights came on my dash and my car would lose power or stutter when in the lower RPMS. I called every place on earth to try and get some service in Carmel since I was nervous about driving back to San Jose with the issues I was experience. Alot of places are closed on sunday, especially in Carmel, so I called Quality Tune Up since they are close to my home. The guy I spoke with on the phone new exactly what was going on with my car based on the symptoms I described and assured me that although it wouldn't be the smoothest ride home, my car would be ok to get it to their shop from Carmel. When I got there they were extremely busy with a line out the door, I thought for sure they wouldn't have my car ready by 5 since I hadn't gotten there until almost 12:30. Not only did they finish (EARLY might I add) they didn't charge me for the diagnostic test since they were able to figure out what was wrong before they had to run it. They saved me well over $100 and allowed me to use a coupon I had for a oil change and tire rotation. I have NEVER gotten out of a car servicing for what I paid them, and I definitely have never been treated with such courtesy and consideration. I am a die hard QTU customer for life and will continue to come here for anything we need. THANKS GUYS!!!!

New to the area and ended up gong to Quality mainly because they were open on Sunday. They took me with no problem, got it done quickly, for a good price (25 bucks for an oil change) and were really friendly and courteous in the process. They even told me my car was in good shape aside from needing the oil change and didn't try to upsell me anything I didn't need, which I have had some bad experiences from shops over. I'll be a repeat customer!

I've been going to Quality for years. I've strayed to other mechanics because they were "cheaper" but, I always end up back at Quality and here's why.... Mike is about as honest as they come. I took my truck in today to get a tune-up and a brake job. I'm taking a road trip and wanted to make certain I was good to go. Tune-up because it was time and brakes because they were squeaking and i just assumed. He quoted me a ballpark on the phone of about $300+ (for brakes) before I brought my truck down. Fine! I need 'em. After dropping off my truck I received a call from Mike.... Your brakes are great! The squeak is just a squeak. No big deal! Who does that? All the other shops I've taken my vehicles to have found numerous extra's, costing me plenty, only to find out later that I could have done without the extra work. I've lost a lot of money going to the "cheaper" spots. I cannot list all of the great "Quality" service stories here. Believe me though... There are many! Friendly! Competent! Honest! I won't be going anywhere else again.

Called them for a routine oil change. headed down, decent price, $30 for an oil change and they said it would be about 35mins. After they took my car and were getting ready to prop it up, some guy swooped in and they started servicing him? courteous? a line is a line.. soon afterwards they started changing my oil. I saw them check the tire pressure and adjust while waiting for the oil to drain.. cat cut the line then they apologized for the wait? it took longer than 35. nothing special, I drove 15 minutes out of my way because they were rated so highly on yelp. #geeze #getyelped

I get my car repaired here as well as regular oil changes and maintenance. The staff are friendly and honest and will not try to sell you on repairs you don't need. Mike the manager will always put your safety first and is very knowledgeable about auto repair.

Excellent service Oil, Oil Filter and Air Filter change in 30 mins, didn't try to fix anything that wasn't broken and open on a Sunday. Will use again

I am so pleased with this place. I actually found them through Yelp. Yay Yelp! theyre only about a 5 minute drive from my house and i called on a saturday around 11am if they had time for 2 oil changes and they said to come on in. So we come around 1130 and the workers are so helpful and not rude or smug at all. My acuras oil change only came out to $20.. and my moms BMW came out to $105.. but they knocked off $10.. so only $95.. yay!! Very happy with this place and i will definitely return for my car problems :)

We have been taking our cars to Quality ever since I found their coupons online for a 20 dollar oil change. They are fast, for example they replaced an axle on one of our cars in less than an hour, and will even do some jobs for free like replacing a taillight if you have the part. They keep you up to date on the estimate and let you know if they notice other issues with your car. My husband and I have never felt overcharged and there has been times when our actual payment was lower than the initial estimate. What car place does that?? The staff is knowledgeable and can usually quote you a service right over the phone. I'd like to mention Mike and Will in my review, because we feel like they are genuine guys. One of them will always calls us to confirm the services needed and the cost. They even take the time to find good deals on parts for you. If one place has it for 40 they will find it for 35 for you. Any place else would just put em in and say this is what you owe. They make sure they have your okay with everything, down to the exact penny. Also, if theres a coupon online, they will usually credit it for you without even bringing it to them or even mentioning it. They just discount it for you. We started going here because it was close by where we live,but we'll keep coming here because of how satisfied we've been with all three cars we've sent here. This is a place that actually does good honest work, and we've been to alot of garages and been taken through the ringer in the past. I highly recommend these guys, they'll take good care of you. And to this day they still do 20 dollar oil change!

Good people, who won't over charge you or find problems that never existed. Not exactly ready to work at opening time, which i believe is important since alot of auto labor is charged by the hour. But none the less, theyre worthy of doing business with.