This store is a scam. I came here for an oil change originally. After the inspection, they recommended a bunch of services and replacements and I went with it because I knew my car was at an age where things had to start getting replaced. It looked fine after the initial work. However, a few hours after I drove my car home and had to go out again, I realized that my car didn't even start. I called and they sent a guy or check on the situation but that guy couldn't find out the reason and said I would have to have my car towed back. If they were a reputable ship, they should offer the tow service especially if it was just 2 miles. After the second inspection, they said something related to the engine had to be replaced. I had no choice but went with it bcuz my car didn't even start. 5 months after the encounter and when the weather is getting warmer, I realized my AC doesn't really work properly with hot air coming out of the vent. Guess what, when I looked at the receipt, they had replaced coolant indeed. It seems to me that every thing they touched or worked on broke!
Ivan, thank you for your feedback. We take concerns like this seriously, but after searching our system, we couldn’t locate your visit under the name provided. If you have a receipt or an alternate name it may be under, we’d be happy to look into it further. To clarify, the coolant replacement service we performed is for the engine cooling system, which is separate from your vehicle’s air conditioning system. Any preventative maintenance recommendations, such as coolant replacement, are based on the manufacturer’s mileage guidelines and are intended to help prolong the life of your vehicle. We’d appreciate the chance to speak with you directly and clear up any confusion. Please contact Jemino at 408-923-5430. Thanks, The Quality Tune Up Car Care Team
Response from Quality Tune Up Car Care Center