SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

2878 reviews
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Let our happy customersDo the talking

5

Had an emergency with my car and they took it in very quickly! Very friendly staff and workers and Mike who helped Diagnosed my car and he and his staff ,they took care of me and my car. They were all around awesome and I will definitely be coming back!

Florence, Thank you for taking the time to write us a review! We are delighted to hear that you had a positive experience with us, and we appreciate your kind words about our staff and service. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I suspected that the dealership wasn’t changing the oil on my truck as they were supposed to so I came here to get an oil change. I was happy to see the difference knowing what the oil before looks like and after the shop did the oil change. The difference was obvious. And they did it right on the spot. Very straightforward.

Thank you for your five-star review, Aleckine! At our shop, we prioritize transparency and quality service. We're thrilled to hear that you noticed a immediate difference in your oil change and that we were able to provide you with a straightforward experience. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

(Translated by Google) I arrived at the place based on a recommendation and left completely satisfied. I highly recommend it. Ka efficiency and kindness distinguish them! (Original) Llegue al lugar por una recomendación y salí totalmente satisfecha. Lo recomiendo ampliamente. Ka eficiencia y amabilidad los distingue!

Thank you, Rosa, for your kind words! We're thrilled to hear that you had a satisfying experience at our place and that you would recommend us. Customer satisfaction is our top priority, and we're glad our efficiency and kindness made a positive impression. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Marc was super helpful and responsive. He answers texts and calls very fast. I would recommend this spot to anyone. Great prices and honest employees

Thank you for the amazing review, Finley! We're thrilled to hear that Marc provided helpful and responsive service. Our team takes pride in ensuring a positive experience for all customers. If there's anything else we can do for you or anyone you recommend, please let us know! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great service . fast and friendly ..

Thank you for your 5-star review, Joel! We are thrilled to hear that you had a great experience with our service. Providing fast and friendly service is what we strive for. If you need any further assistance, please don't hesitate to reach out to us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Marc is awesome and he always did a great job….highly recommended..

Thank you, Mark, for the glowing review! We're delighted to hear that you had an excellent experience working with Marc. Providing top-notch service is our priority, and we appreciate your recommendation. If there's anything else we can do for you, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

They gave me back my car with the oil cap left on top of my hood. It went unnoticed for two days. Now debris are in my engine and will reduce the life of my car.

Selena, we deeply apologize for the inconvenience caused. Please reach out to our team to discuss the issue further so we can find a resolution. Your satisfaction is our top priority. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Very friendly and knowledgeable staff. It was quick and easy. Dropped my car off, walked across the street to have lunch and my car was ready by the time I was done eating. They inspected all the fluids in the engine, topped off what needed to be filled,, checked tire pressure etc.. I will definitely return for another oil change.

Thank you for your wonderful review, Christy! We're thrilled to hear about your positive experience at our shop. It's great to know that you found our staff friendly and knowledgeable, and that we were able to provide you with a quick and convenient service. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great service and very detailed explanation. Our road trip was in good hands. Marc was friendly and courteous. Service was quick and throughout. Prices are very fair and no hassle or hidden fees. Will definitely come again.

Thank you, Victor, for trusting us with your road trip! We're delighted to hear that you had a fantastic experience with Marc and that our service exceeded your expectations. Your recommendation means the world to us, and we look forward to serving you again in the future!

Response from Quality Tune Up Car Care Center
5

I forgot the service guy's name Great's customer service. Very informative. He told me everything I needed to know and I did not need to ask one question.

Thank you for the kind words, Kim Luu! We are thrilled to hear about your exceptional experience with our service team. Providing informative and proactive customer service is our top priority. If you have any more questions in the future, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
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Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.