SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

3522 reviews
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Let our happy customersDo the talking

4

Thank you, Imelda, for your positive feedback! We are delighted to know that your experience with us was excellent. At our company, providing exceptional service to our customers is always our top priority. We appreciate your kind words and look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Highly recommend ! Great customer service all around. Explained everything to me in detail. Unfortunately,Mike said he could not repair the car at his shop( head gasket) I was so surprised that when I picked up my car NO CHARGE !! At least a rack charge . What ? Who does that anymore ? Try them out. You will be happy you did .

Thank you for the kind words, Sharon! We are delighted that you had a positive experience with us. We strive to provide unparalleled customer service and transparent explanations of our services. We apologize for the inconvenience regarding the repair, but we are glad that we could assist you. Customer satisfaction is our top priority, and we are thrilled that our efforts met your expectations. We look forward to serving you again in the future. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Needed a smog check for my car for the first time and found Quality on a search and they had a coupon! Was told it would be about an hour, took less than 40 mins. Was across the street at Michael's and thought I had more time to shop. Super easy and super fast!

Thank you for choosing Quality for your smog check, Rachel! We're thrilled to hear that your experience was seamless and efficient. Remember, we're here for all of your car care needs whenever you need us. Drive safely! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I’ve been visiting this location for many years now and for multiple vehicles. Every visit is always smooth and I’m served with a smile! This is a place I’ve recommended to family members and a place I’ll continue visiting. This last time Aj was great help! Additionally to Aj, Thank you to all of the Quality Tune up employees!

Thank you for your many years of loyalty, Vanessa! We're thrilled to hear that each visit has been seamless and enjoyable. It means the world to us that you've recommended us to your loved ones. We'll be sure to give Aj and the rest of our team a well-deserved pat on the back. Looking forward to serving you in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great people to work with! Reasonable pricing and fantastic customer service.

Thank you Duane for the kind words! We're thrilled to hear that you had a great experience with us. We strive to provide exceptional customer service and competitive pricing. We appreciate your feedback and look forward to serving you again! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

These guys are always Pleasant whenever I bring my car in. If you have any problems after your car has been serviced just take it back and they will take care of it for you. I had a bad set of break pads and I had no issues getting them replaced. This is the only place I take my car.

Thank you, Crystal, for your amazing review! We're happy to know that our customer service and support have met your expectations. We take pride in ensuring a pleasant experience for all our clients. No worries, we're here to help if anything else comes up with your car.

Response from Quality Tune Up Car Care Center
5

I highly recommend this shop should you need your breaks replaced! Mike was friendly, honest and helpful! Thank you, Mike for your awesome customer service!

Thank you for the 5-star review, Gemma! We're thrilled to hear that Mike provided you with excellent customer service. We pride ourselves on offering friendly and honest service to all our customers. We appreciate your recommendation and look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team!

Response from Quality Tune Up Car Care Center
5

Quality Tune Up, especially Mike always kept my used cars running for me and my 5 children while I worked hard to put them through college. Money was always tight. Quality never took advantage of me. My last auto shop did. Fast forward. Things are better now. All my children have good jobs and they are "off the payroll." I was able to finally afford a new car so I didn't have to use the shop as often. After a while though, I needed a new belt and alternator so I brought it in. Apparently, a stray kitten had sought shelter in my engine compartment and was probably injured when the belt broke. Mike had his wife take the kitten to the shelter for treatment. It turned out that it's injuries were too severe, sadly. I'm crying as I'm writing this as I was feeding the poor thing but never knew where it ran off too. Anyway, Mike will literally take care of everything. Including cute little kittens who hide in your engine compartment. In my eyes, Mike just keeps getting better and better. Thank you for all your service for over 20 years!

Dear Melanie, our heart goes out to you and the lost kitten. We appreciate your loyalty for over 20 years! We're happy to hear your children are doing well. Mike will always go above and beyond to take care of you and your car. Thank you for taking the time to leave such a heartfelt review. Thanks, The Quality Tune Up Car Care Team.

Response from Quality Tune Up Car Care Center
5

Thanks Julio for the 5 star review! We're thrilled to hear that you had a great experience with us. If you have any questions or need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

They are super nice and very helpful and friendly.

Thank you, Linda, for the five-star review! We're thrilled to hear that our team provided friendly and helpful service. We pride ourselves on delivering exceptional customer experiences, and it's great to know we hit the mark. We look forward to serving you again. Thanks, The Quality Tune Up Car Care Team.

Response from Quality Tune Up Car Care Center
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