Silicon Valley Auto Repair

Raquel, we completely understand how frustrating it is to see a check engine light come on shortly after having repairs done, especially after you just invested in your vehicle. That’s never the experience we want for our customers. When you first came in on March 26, your concern was jerking while driving. At that time, there was no check engine light on. Because of the drivability concern, we performed a full drivability diagnosis and recommended replacing the spark plugs, ignition coils, and serpentine belt based on our findings. After those repairs, the vehicle was operating properly. When you returned on March 31 with the check engine light illuminated, we diagnosed it at no charge and found a camshaft sensor fault. That component is separate from the previous repairs. With your older vehicle, it’s possible for unrelated issues to surface over time, and sometimes new faults appear after an initial issue has been corrected. We truly value your business and understand your concern. Our goal is always to be transparent, thorough, and to stand behind the work we perform. We’re happy to review everything with you again if needed. Thanks, The Quality Tune Up Car Care Team

Thank you, Teresa, for the 5-star rating! We're thrilled to hear you had a positive experience with us. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Thank you for leaving us a positive rating, Xuan Lu! We are delighted to hear about your positive experience. Your satisfaction is our top priority, and we look forward to serving you again soon. Thanks, The Quality Tune Up Car Care Team

Thank you for your kind words, Ohana! We're thrilled to hear that you had a great experience with us. Providing timely and outstanding service is always our top priority. We appreciate your recommendation and look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Thank you for the 5-star rating, 劉長國! We're thrilled to hear that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Thank you Ruth for choosing Quality and for your awesome feedback! We're delighted to learn that our manager went above and beyond to ensure you had a great experience. We take pride in delivering excellent service to all our customers, no matter the time. We look forward to welcoming you back as our first choice! Thanks, The Quality Tune Up Car Care Team

Thank you, Marivic, for recommending us! We're glad you had such a positive experience with Erick. Your satisfaction is our top priority, and we'll always strive to provide excellent service. We appreciate your continued trust in our shop and look forward to serving you again in the future.

Thank you, Howard, for choosing our smog check service. We're glad to hear that you had a positive experience with us. It's great to know that you'll be returning in the future. We look forward to assisting you again! Thanks, The Quality Tune Up Car Care Team

Dear Rose, thank you for the 5-star rating! We're thrilled to know that you had a great experience with us. If there's anything else we can do to make your next visit even better, please let us know. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team