SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Overall service was good. Appreciated being able to get quotes prior to work being done/completed. AJ was superior in his Customer Service. Continually checking in to inform me of progress. Although the delivery of my brakes/rotor took some time the work was completed. This Quality site is the only one I’ve taken my vehicle to and will continue to use them for vehicle needs.

Clara, Your loyalty is the best compliment that you could ever give us. This review is making smile! We're sorry you had to wait for your brake parts to be delivered. Unfortunately we have no control over how long it takes for the parts delivery. We recommend dropping your vehicle off for repairs. We're here for all your car care needs next time you need us. Thanks, The quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

The people were very professional and did their job

Erwin, We appreciate you sharing your experience. We hold our team to a high standard of professionalism, thank you for noticing. We're here for all your car care needs next time you need us. Thanks, The quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

Pinkie, Thank you for sharing your rating. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Leo, We appreciate you sharing your rating. Thank you for your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Quality Car Care Center came through when we needed them! When the brakes on our Ford Flex went out on the 680, far from home and on a Saturday afternoon, we scrambled to figure out what to do. A random stranger recommended that we call Quality and we were able to get our vehicle in that afternoon and the brake line was fixed early enough on Monday to be able to drive it home. Gilbert was proactive, friendly, and knowledgeable. We were completely satisfied with our experience and would highly recommend this shop.

Rebecca, We're honored that we were able to help you out in a pinch. Getting your Ford Flex back on the road is what we do everyday. We can usually get most repairs completed same day if we get it early enough. Thank you for allowing us to help you out. Stop in and say hello next time you're in the area. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

Quick work, $10 off coupon for oil change, all good.

Carl, Happy that you took advantage of our synthetic oil change coupon. We are a complete auto repair and maintenance center, so we can handle anything from an oil change to complete engine replacement. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Always great service at quality lube!

Lindsay, We think this review is great! We're always here for all your car care needs next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

the people that work here are extremely professional. The service is fast and friendly!

Mara, We do our best to get you back on the road as fast as possible. Thank you for your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Quality Care's team does a fantastic job. I called to schedule service and they were able to look at my car right away, (dealership had a week-long wait). I came in for an oil change, break repair, and to find out about the thudding noise my car was making. Mark was a tremendous help and great at communicating what was necessary for my vehicle. Their convenient location allowed me to walk around nearby shopping centers while I waited. They were able to complete my repairs with same-day service. Mark sent me txt photos of my car being worked on, and when it was finished. They determined and prioritized the repairs needed and that my breaks and shocks didn't need to be replaced yet. They stand by the quality of their work and were professional, kind and detailed with their service. I will absolutely be returning as a happy customer for future maintenance and repairs.

Thank you for the opportunity to earn your future business. Our goal is to earn a lifetime customer built on trust, not a one time visit to make a couple extra hundred dollars. If a requested item or repair does not need to be replaced, we will let you know our findings. Doing business this way has kept us around for over 45 years. Marc and the tram are here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Terisa, Thank you for sharing your rating. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.