Silicon Valley Auto Repair

Called ahead at short notice on a bank holiday, expecting to reach an answer phone or at least a long wait. The staff were wonderful, friendly and I got my car back when promised at a very reasonable rate. I am going to take our cars here from now on and happy to support a local small business that puts customer service as their priority.

I always wait a bit to write a review on auto repair shops to see if the part was successful. This place was probably a shop Ive should've been going to for awhile. I brought my wife 2009 Ford Escape into the shop after what I was told was the thermostat housing went bad. Called these guys up and had them order the part and got a appt set up for the same day. The owners son *i feel terrible for forgetting your name ;(* was the one helping me over the phone and was the one getting the appt and part all set up. A mechanic *Mike* ended up taking over and looking around the inside of my car and found out that it wasn't the thermostat housing but the water pump to the car. I ended up being in a little bit of a panic cause I was thinking this part wouldn't be a easy fix and the car would need to stay over night. This was the wife only means of transportation to and from work. Mike easily worked around the situation and got the part into the shop ASAP and immediately began working on my car with another mechanic. As he was working he would give me constant updates on the car and how the progress was going. After around maybe 2 1/2 - 3 hours he had my car taken apart and put back together with the new part. *Ive seen what it took to get that part out of and a new one into the car and it would've probably taken a extra 1-2 hours for anyone else*. With the new part in he pulled it to the front of the shop started it up and had it run for a bit. The car decided to continue to be a pain by not wanting to take coolant. Mike once again came to the rescue and had a easy fix and had the car gulping down coolant in minutes * and showing me the useful tip so if i ever had to work on it I had a work around to make it take coolant*. The car repair was on Tuesday or Wednesday and hasn't given us a single problem yet. Mike you saved our week and our budget and our car. Many thanks for everything you did, my wife and I are extremely happy with the work that was done and you have earned a long time costumer for any car repairs we need. Thank you again Mike and everyone at Quality Tune Up for making this headache of a problem a lot easier to handle. For anyone reading this thats is nervous about bringing you car to a mechanic * and getting told one thing and it being another* have no fear with this place. This is one of the very few honest car repair places in the area. They'll tell you whats NEEDED and what may need repairs later in the future. They'll work with you every step of the way and have your car running in no time.

Very reliable and affordable service. Unlike dealers who rip you by suggesting big fix every tome, these guys are very careful and do the mandatory fix which is affordable. Dealer quoted $900, I got it fixed under $300 at Quality tune up.

Good people.

Everyone who works here super chill. Came to do a smog test. Failed the first time it went through and Mike took me out to show me what was causing the fail. Took it back in did a quick fix and it passed. These guys are honest working people. I'll be back again for sure.

They are incredible. Professional, efficient, and exceeded expectations in everyway. Tldr; good price, changed brakes done in 2 hours, no appointment, straight forward, very nice people. We had no clue what's wrong with our car but it had been making really bad sounds for weeks and finally it was became worse to drive. We just decided to stop to get gas and thought we could try our luck here. Within the a couple of minutes they managed to identify the specs of the car and diagnosed it without much information from us and figured everything out and ordered parts and were told to pick it up a couple hours later. Now the car is like new! We called them a couple of times being confused and worried, yet they were patient and kind. They also checked the car thoroughly and gave us advice. The price was reasonable and we were very happy. If there's any problem with our car again we would be back here!! Thank you!!

Went in for a smog. Very knowledgable and honest staff. First time there. Will be taking my vehicles here from now on. One of the guys there even checked the fluid and topped off the oil of a customer who just pulled up and asked for a check. Didn't even charge, where most places would.

Great customer service! Honest and very knowledgeable work by Jacob. He diagnosed the problem and had the part available right away. Mark, the owner greeted us with a smile too. Victor was resourceful too. I found my new mechanic!

This place is amazing. Forget waiting weeks for an appointment come here to get same day record timing service. Honestly I have not meet on person here that I didn't like and feel completely comfortable with. And am amazed at all they have here. Needed a patch in my tire they did it. New windshield wipers they had them. Cleaned out my fuel lines to help with gas mileage. And the list goes on. They are my go to and I'm a delivery driver so... Lol I'm here ALOT and I would not have it any other way!!! Thank you for all your help!!!

Went in for a smog check on my car. Saw that there were plenty of cars on the lot. Came in anyways because I really needed to get the smog check done. Went inside and was greeted by Zack. He wrote me up and offered me water. As soon as I sat on the chair I saw my car inside the shop being worked on. Zack who wrote me up is also the person who smogged my car. I was in and out of the shop in less than 30 minutes. Very impressed with the shop. Would come back again soon to get my other car smogged. Look for Zack when you want to get your car serviced. He is friendly and gets the work done quickly.