SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

I gave these guys a nightmare of a job to do and they came through for me. 2004 Mazda 6s Alternator replacement. I usually do my own mechanic work but this one was a horribly difficult task due to transverse engine and "fantastic"(sarcasm) engineer design & placement of the alternator in the engine bay with no clearance anywhere around it to remove/reinstall it. I knew this task would be horrible and I warned them prior to starting the job. They agreed to get it done for me by next day, they succeeded and did one better, they stayed beyond closing time and double teamed the job so they could get it back to me the SAME DAY! Now I don't know about you but I call that EXCELLENT customer service and EFFORT on their part to adhere to the gentlemen's agreement we made. I will surely give them my business again when the task is too large, frustrating or beyond my personal mechanic skills from now on. THANK YOU for your hard work and time.

5

I have gone to Quality Tune Up for many years now since I first owned my 1997 Toyota Camry. We come here for all of our regular oil changes and car maintenance service. They are so knowledgeable about everything and always give great service. We especially enjoy working with the manager of the shop as he provides quick service and updates on our vehicle. We will definitely continue taking our car here for many years to come! Thank you Quality Tune Up!

5

Came here for an oil change, since my fiance was getting a hair cut nearby. The gentleman that helped me was super friendly, and the price for an oil change for my vehicle is similar to what other places would charge, plus an extra 10% off if you mention Yelp.

5

I only went in for a smog check so this is just based on that experience. I am not sure about the other services but the going in for the smog check was the most hassle free experience ever. I went in, told them what I wanted, dropped the car off, paid for it and that was it. They told me it would take an hour but it only took half an hour. And I really like that they donate $1 to charity for every smog check that they did, so that was a plus too.

5

Amazing service.. The people were very friendly.. Not busy quick service!! It was a long day so it helped after trying to go to other services which were super busy. The owner Zach suggested that I sign into yelp to get a little discount. They took half an hour to get my car done. They check my tires and my fluids and gave suggestions. I was definitely pleased to come here and should be coming again as a repeated customer

5

I've been going here for years and the staff has always been excellent. I first worked with Rich and wasn't sure the exceptional service would continue once other managers came on board, but Mike and Marc continue to make this the best service station in the area (by FAR). From oil changes and smog checks to more serious repairs, I trust them with anything that happens to my cars. They never, ever try to get me to pay for services that I don't need and they genuinely care about making sure my cars are in great shape. They are always able to get me in and out quickly (unlike other service stations and dealers that I've used) and their prices are reasonable. Can't recommend them highly enough!

5

I've been going here for years and QUALITY is exactly what you get. Today Victor took care of us and got my van worked on right away. He was very friendly and professional. Customer service is top notch. I don't give 5 stars to anyone very easily. The easiest 5 stars because that's what this business deserves!!! You won't regret bringing your car here. Also, this place get my dad's approval and that means a lot.

5

Marc is just great. He tells you what is necessary and what can wait for a bit. Doesn't try to oversell like a lot of garages. I'll be bringing my car back. I've found the elusive "honest, dependable, reasonably priced auto repair".

5

Honest, reliable, knowledgeable...just a few words that describe my experience going here. Honesty is huge with me and i can say Mike does not try and rip you off or add additional services to get your dollar. He always checks in first before proceeding with any additional work. For the amount of customers going through his doors, mike is still attentive and provides great customer service. Also if there are any discrepancies in work, they are happy to take a look and make the adjustments. I Will continue to rake my vehicle here. Thank you!

5

I came here on a Wednesday for an inspection on a used car that I was considering buying. The service was super friendly, professional, and they took my appointment last minute. Everything was done in an hour and my worries were gone about purchasing the car. I wouldn't hesitate to come back!

Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.