SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

This is probably the best automotive repair shop I've dealt with in my 56 years of living. No shit! Read on! I was stuck in San Jose in an exotic car with a check engine light on and had no where else to go . I live in Concord and had a 2 1/2 hour commute to drive so I called this place randomly and it was a blessing!!!!! Honest + Trustworthy + Knowledgeable staff = A-1 Service and affordable price . I will take a the next car I buy to them before I buy it cause these dudes know it all and seem to care about there customers. I've only done a couple reviews in my life. One real good , one real bad . I'm too busy for this but decided they deserve to be recognized as a superior business

5

look at this review!!!!! I am an electrician from Concord working in Santa Clara. Last week my girlfriends mini cooper had a"check engine" light pop up on dash while i was on my way to work . I was in a terrible position because car manual said, "Take to dealership immediately " . This can only mean $$$ I called Marc at Quality Car Center and he said to bring car by after work. I left his shop and everything was fixed and it didn't cost an arm and a leg. Writing reviews isn't something I do a lot of but I cannot praise these guys enough. Honest + Fair + Expert technicians = A-1 Place

Eric, You taking the time to give us a review means everything to us. We take pride in offering a Quality service for a Quality price. This mantra has served us well for the last 43 years and hopefully for the next 43 and beyond! Next time you need us, Mark and the team will be here for you! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great customer service

5

Reliable & honest prices. Hard to find with a mechanic - you never know. Definetely recommend.

5

I brought a used car here for a pre-purchase full inspection and the team did a great job of completing the inspection thoroughly, quickly, and they went the extra mile to explain everything they found in great detail to me. They even raised the car back up on the car lift so that I could see underneath at what they had seen during the inspection. I ended up buying it, and will be bringing it back here for any services it needs!!

5

Good people.

Juan, Thank you for sharing, your recommendation means a lot to us. Harpreet, Zach and the rest of the team look forward to your next visit. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I always wait a bit to write a review on auto repair shops to see if the part was successful. This place was probably a shop Ive should've been going to for awhile. I brought my wife 2009 Ford Escape into the shop after what I was told was the thermostat housing went bad. Called these guys up and had them order the part and got a appt set up for the same day. The owners son *i feel terrible for forgetting your name ;(* was the one helping me over the phone and was the one getting the appt and part all set up. A mechanic *Mike* ended up taking over and looking around the inside of my car and found out that it wasn't the thermostat housing but the water pump to the car. I ended up being in a little bit of a panic cause I was thinking this part wouldn't be a easy fix and the car would need to stay over night. This was the wife only means of transportation to and from work. Mike easily worked around the situation and got the part into the shop ASAP and immediately began working on my car with another mechanic. As he was working he would give me constant updates on the car and how the progress was going. After around maybe 2 1/2 - 3 hours he had my car taken apart and put back together with the new part. *Ive seen what it took to get that part out of and a new one into the car and it would've probably taken a extra 1-2 hours for anyone else*. With the new part in he pulled it to the front of the shop started it up and had it run for a bit. The car decided to continue to be a pain by not wanting to take coolant. Mike once again came to the rescue and had a easy fix and had the car gulping down coolant in minutes * and showing me the useful tip so if i ever had to work on it I had a work around to make it take coolant*. The car repair was on Tuesday or Wednesday and hasn't given us a single problem yet. Mike you saved our week and our budget and our car. Many thanks for everything you did, my wife and I are extremely happy with the work that was done and you have earned a long time costumer for any car repairs we need. Thank you again Mike and everyone at Quality Tune Up for making this headache of a problem a lot easier to handle. For anyone reading this thats is nervous about bringing you car to a mechanic * and getting told one thing and it being another* have no fear with this place. This is one of the very few honest car repair places in the area. They'll tell you whats NEEDED and what may need repairs later in the future. They'll work with you every step of the way and have your car running in no time.

5

Very reliable and affordable service. Unlike dealers who rip you by suggesting big fix every tome, these guys are very careful and do the mandatory fix which is affordable. Dealer quoted $900, I got it fixed under $300 at Quality tune up.

5

Good people.

Juan, Thank you for sharing, your recommendation means a lot to us. Harpreet, Zach and the rest of the team look forward to your next visit. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Everyone who works here super chill. Came to do a smog test. Failed the first time it went through and Mike took me out to show me what was causing the fail. Took it back in did a quick fix and it passed. These guys are honest working people. I'll be back again for sure.

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