Let our happy customersDo the talking
Just bought a used car and didn’t know how to check the oil! Called them 15 minutes early was able to go inside and have them help me do it without any charge, they are the best and most genuine people this is so helpful for a broke student like me. I will definitely be coming back when I start working and earn money and donate and support Quality Tune Up!
Thank you, Alfweard, for your kind words! We are thrilled to teach you how to check your oil. At Quality Tune Up, we strive to provide excellent customer service and ensure that all our customers leave satisfied. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team
RED FLAG! DO NOT bring your car here. It is my duty to let you know after costed me $1500 lesson. Here is the reason. My daughter’s car has been servicing at the Honda dealer for a while. The last time we had the service the dealer was about a month or two ago regarding to the EVAP system. The dealer checked everything else and nothing needs to attention or fix. The car was due for oil change last week, then my daughter want to bring her car to this place to do oil change since it is very close to our place (walking distance & convenient), I thought would be using this place for future car repairs since it is so convenient. After the oil change my daughter said her car keeps showing Check Charging System indicator. It seems odd that alternate failed after oil changed, so I decided to bring back to car to dealer (instead of this place). The problem is drive belt was poked a hole, caused alternator, then caused the battery dead. The bell is still very good condition, no worn out sign, but you can see through a hole. What would likely cause a good condition drive belt has a hole? I thought to give this business a chance by bring my car to this place which costed me $1500 lesson to fix the drive belt, alternator, and the battery at the dealer. So, I want to warm others to think twice before bring your car to this Quality Repair place.
Dear Steven, We regret to hear about the issues that you encountered after bringing your daughter's car in for an oil change. We pride ourselves on providing reliable service. We understand your frustration, and we would appreciate the opportunity to discuss this further offline. Please give us a call at 408923-5430 at your earliest convenience. Thanks, The Quality Tune Up Car Care Team
Fast, friendly, fair service and price.
Thank you for the wonderful feedback, Guillermo! We're delighted to hear that you had a great experience with us. Providing fast, friendly, and fair service is our top priority. We appreciate your business and look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team
Fast efficient friendly and thorough..
Thank you for the 5-star review, Ralph! We are thrilled to hear that you had such a positive experience with us. Thanks, The Quality Tune Up Car Care Team
I am a long time returning customer.
Thank you for updating your review, Ken! Loyal customers like you are the reason we've been proudly serving our communities for over 50 years. We truly appreciate your continued trust and support and look forward to taking care of your vehicle for many years to come. Thanks, The Quality Tune-Up Car Care Team
Great price, great workers, fast and professional to the max... will be going here every time I need a smog check🤗
Thank you for the glowing review, Fernando! We're thrilled to hear about your fantastic experience with our smog check service. It's wonderful to know that our team provided top-notch service and that you found our prices fair. Remember, we're here to help whenever you need us! Thanks, The Quality Tune Up Car Care Team
Quality professional service in quick turnaround time.
Thank you for the kind words, Ron! We are thrilled to hear that you had a great experience with us. Providing quality professional service is our top priority, and we are glad that we could meet your expectations. If you need any further assistance, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team
Marc was super helpful and responsive. He answers texts and calls very fast. I would recommend this spot to anyone. Great prices and honest employees
Thank you for the amazing review, Finley! We're thrilled to hear that Marc provided helpful and responsive service. Our team takes pride in ensuring a positive experience for all customers. If there's anything else we can do for you or anyone you recommend, please let us know! Thanks, The Quality Tune Up Car Care Team
The owner is amazing and nice. And very knowledgeable mechanics and nice guys.
Thank you for taking the time to share this positive review! We're delighted to hear that your experience was top-notch. We strive to provide excellent service while maintaining a friendly and knowledgeable atmosphere. Your kind words mean the world to us, and we look forward to serving you again. Thanks, The Quality Tune Up Car Care Team
This most recent visit was a routine oil change. Like other visits, they team there was quick, courteous and professional. But the reason they have earned my trust and repeat business is that on a prior visit, they pulled me aside to show me how worn my tires were (I did not come in for that, and would need to go somewhere else to get new tires). They were genuinely concerned for my safety and implored me to get new tires quickly. While I am sure that other places would have clinically told me that I needed new tires, they on the other hand led me around the car, showed me each tire, and pointed out where each tire was nearly tread bare. And kept looking at me to make sure that I understood in what bad shape the tires were in. It was clear they actually cared. That's why I will always go there for car repairs.
Wayne, it's fantastic to hear about your positive experience at our shop! We appreciate your trust and loyalty. Safety is our top priority, and we're glad our team went above and beyond to ensure your well-being. Providing personalized service is what sets us apart. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team