SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

First time here. Stopped in last minute to fix ANOTHER flat tire . Even though it was almost closing time, guys were awesome, and I was safely back on the toad in no time. Mark even gave me a teacher discount! Thanks guys! I'll be back

5

After my last unsatisfactory visit to a chain Oil Change operation I searched Yelp reviews and came upon this business. After reading many positive reviews I decided to call. Marc pleasantly answered the phone, all of my questions and then some... all useful information. I told him I wanted to come over in the next 5 minutes and he said "bring it over!" I arrived less than 10 minutes later and was greeted by Marc right away. Marc and Joe took our vehicle, explained everything they were doing and never once did I feel pressured into any extra services. I was in and out in less than 25 minutes. I chose full synthetic and he offered a coupon. This shop will definitely be our go to for now on. Thank you Marc and Joe for you fast, efficient and friendly service!

5

I have never experienced this level of customer service at any automotive shop / this was an emergency brakes situation and Marc was kind and informative and understood my situation (I'm a single mom) and was able make me feel that I wasn't being taken advantage of / I felt he had my best interests (financially) - they worked fast my car feels solid / I will call them first for any and every situation my car needs - even if just to get a second opinion.

5

Very impressed with my visit to the quality care center this morning. There is a clear difference between smog inspection stations and smog check stations with real mechanics, this is the latter. They properly diagnosed what was wrong with my smog check, replaced it, and had me on my way within an hour. :)

Ryan, We are very impressed with this review. Thank you for noticing the professionalism of our ASE certified technicians. We are California Bureau of Automotive Repair STAR certified smog test and repair station for a reason. We have over 43 years of satisfied customers. We are here for all of your car care needs next time you need us. Thanks, The Quality Tune Up Team 4/3

Response from Quality Tune Up Car Care Center
5

I just came from here I got a smog and oil change. Service was fast and friendly, they honored their yelp offer as well. They called me into the bay to show me the condition of 2 of my tires that need immediate replacing. They didn't try to upsell me on anything, just wanted to be sure I was aware of the problem, I really appreciate that. I have multiple vehicles that I will be bringing here from now on as my regular place closed their doors. Thank you Quality Car Care, I appreciate your professionalism!!

5

Quick oil change from folks that actually know how to work on cars. Super friendly staff as well.

Andrew, we have ASE certified technicians that work on every vehicle. Thank you for noticing our efforts. We are here for you next time you need us. Thanks, The Quality Tune Up Team 3/30/19

Response from Quality Tune Up Car Care Center
5

I've been taking my Lexus and Mercedes here for years and they always provide outstanding customer service . Beyond that I trust there work and their prices. Thank you!

5

I'm car broke down and they fix it with in one hour

Naomi, Thank you for sharing your experience. We know that breaking down can be a frustrating experience. We always do our best to get you back on the road as fast as possible. We are here for you next time you need us. Thanks, The Quality Tune Up Team

Response from Quality Tune Up Car Care Center
5

These mechanics are very friendly and polite. They really take care of you and your car. I recommend them

JZeusss, your recommendation means everything to us. We appreciate you taking the time to share your experience. Next you need us, just stop on by. Thanks, The Quality Tune Up Team 3/4

Response from Quality Tune Up Car Care Center
5

Excellent! They really take you serious! I went in there for a oil change for my truck because other places were a 2 hour wait. Quality performed their work very well and they seen to be very knowledgeable on all types of vehicles, thus I would definitely bring my car again.

Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.