SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Best auto shop in town ! Tech Joey is amazing very helpful and knows his stuff and great customer service ! Manager Mike also very friendly and great customer service!! No games here they tell you how it is and do their best to get it fix !! A+ shop ! Highly recommend this shop !!

5

I neglected to mention the most incredible part!! The next day, after our arrival in LA, we received a FOLLOW-UP CALL from Mike who wanted to make sure we got there okay. How considerate and kind is THAT?? Honestly, if I lived anywhere NEAR San Jose this would be my go-to auto mechanic. I remain eternally grateful to them. Thanks again. Can I give them ten stars?? I would if I could... There are few things more daunting for me than taking my car to an auto mechanic, especially in an emergency situation. I recently found myself in that exact spot as I started a drive from San Francisco to Los Angeles. We got as far as San Jose and it became obvious that there was something wrong with the car. I was filled with dread. Horrible visions of renting a car, towing the car and DUMPING the car ran through my head. THANKFULLY we landed at QualityTune Up & Car Care Center, under the wing of MIKE. He ran a diagnostic check and determined that the problem was a sensor and a bad spark plug. This happened at mid-day and we clearly were not first in line so we had to wait. We went for a walk, had lunch, read a couple of People magazines and then were on the road again in a very reasonable length of time. Mike was friendly, honest, approachable and honest. He gave us options and a clear picture of what it would cost. I observed a steady stream of new and repeat customers coming and going and everyone seemed satisfied and pleased. I am SO thankful to Mike and his crew for helping us. It would have been very easy to take advantage of us but that did not happen. I recommend this repair shop whole heartedly and without any hesitation. Thanks again, Mike!

5

After reading all the awesome reviews, I decided to give this place a try as my car was in need of an oil change and also a quick check up. When I called in, Marc was able to accommodate me right away to do these service same day as soon as I got off from work. Being in that I work in the retail environment I was blown away by how friendly the staff is and quality of work they put into things. Within an hour my car was up to date with it's oil, was checked through it's components, and found my air filter was in pretty bad shape and in need of replacement. The pricing on these services was definitely better than most places I had called in earlier to get estimates. Overall, I would highly recommend this business for any tune-up needs and will definitely be coming back for future maintenances!

Victor, Thank you for adding another awesome review! We appreciated the opportunity to give you a Quality service. Marc and the team are here for all you car care needs next time you need us. Thanks, The Quality Tune Up Car Care Team 4/17/19

Response from Quality Tune Up Car Care Center
5

5 stars for the amazing service!! I always get my oil changed and smog here. One of the employees -Mark , is exceptional!

5

“Marc is the man!”

Chris, Marc is blushing! ☺️ Marc and the team are here for you next time you need us. Thanks, The Quality Tune Up Car Care Team 4/17

Response from Quality Tune Up Car Care Center
5

They do quality work at a fair price are courteous friendly and prompt, it took time to help me through the process I even forgot to leave my key to the door and got locked out and one of the guys who work there was able to crawl through the window and get us back in very much appreciated

5

nice job, cheap price, very efficient

Xiao, Thank you for your feedback. We appreciate your approval. We are here for you next time you need us. Thanks, The Quality Tune Up Car Care Team 4/11

Response from Quality Tune Up Car Care Center
5

I have called the location to make sure that my vehicle needs are met at a certain time. A gentleman answered the and politely asked if I can be put on hold. As soon as he was ready to speak, he told me that they'd be able to take my car in for a smog check for $68.20. That's quite an increase from $45. I have informed the gentleman that I am a returning customer referred by a Honda specialist, and I remember paying $40-45. My vehicle is not even older than 2010. He just said, "well there's an increase from two years ago." I remember loving my entire experience here two years ago... the customer service of the gentleman at the desk, the price, and most importantly the speed of the service. There's probably 5-10 more smog places within 2 mile radius that are cheaper, and it didn't take long for me to find one. I had my smog check done in this location. This was recommended by a HONDA SERVICE SPECIALIST, and I can easily say that they deserve more stars than they actually have. The young gentleman at the front desk is VERY POLITE and HELPFUL. The price is fair and the service is a lot faster than I was told! Will definitely recommend!

5

The first time I came here to get my oil change I was greeted with a heartwarming smile! My dad always came here & I decided to as well. They are very knowledgeable and do not push unnecessary services for your car! Very honest and very kind, even the men working on the cars themselves are kind! Prices are amazing compared to places like Jiffylube (their customer service was awful and they overcharge for a simple job!!) I highly suggest Quality Car Care Center!

5

I'm updating my review to five stars. My wife had an excellent experience with her smog check. They were professional, courteous, helpful and timely. We recommend this place. They did a nice job. The only reason I don't give it 5 stars is because the line moves really slowly to get your car checked in. Other than that, they were efficient, professional and thorough. I got my smog certificate here.

Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.