Let our happy customersDo the talking
Took my car there for A/C is not cold. I was told there is a leak in the system, and was charged $89 for it. They can't tell me where is the leak, and I have to bring the car back in 1 week when they have personnel available. I will be charged again for $189 to find the leak, plus $189/hr to fix the leak if found. Took the car to my auto mechanic and the fault is a defective temperature sensor. No leak was found and the A/C is really cold after that was replaced. Is the person working there incompetent or dishonest or both? This is my second time going there and I will not go there again with my car repair.
Wil, We did find a leak when we ran a vacuum test on your system. We have performed numerous A/C services since your visit and found that most vehicles did not have any leaks detected during the vacuum test of our A/C Performance Check. We have asked you to provide your repair invoice from your mechanic so we can figure out how to resolve this problem. Please feel free to contact us at 408-262-3211. Thanks, The Quality Tune Up Car Care Team
I really like this shop. Mark is very reasonable and professional. There are so many crooks out there and I feel I can trust Mark, his judgement and integrity.
Senia, Mark has been with Quality Car Care almost from our humble beginnings in the 70's. He has a very loyal following and built trust with his customers. Many customers just throw him the keys and say do whatever you think it needs. Thank you for sharing your experience. Mark and the team are here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
Tiffany, Thank you for sharing your rating. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
It was great
Akash, This review is great. Thanks for sharing. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
Mark, Thanks for sharing your rating. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
Called in to see if I need an appointment for an oil change and was told I didn’t and to just bring my car in. Less than 10 minutes later I arrive and the same guy tells me they can’t do any more oil changes for the day. Thanks for wasting my time you jackass.
Jon, We apologize for any miscommunication and for your time. While you asked if you needed an appointment for an oil change, there was no reference that you were coming in right away. We do work on a first in, first out basis for oil change services. We usually have all the oil changes we can handle for the day by 3-4pm in the afternoon. Again, we apologize for this unfortunate experience. We're here of you need us. Thanks, The Quality Tune Up Car Care Team
Very friendly and professional service place!
Paul, We truly appreciate you updating your review and for your continued support. It’s great to hear you experienced friendly and professional service, and that is exactly what we strive to deliver every day. We appreciate your business and here for you next time you need us. Thanks, The Quality Tune-Up Car Care Team
The shop is very professional and absolutely honest in their service. I really appreciated Mike with is skills
Clark, We really appreciate Mike as well! Thank you for sharing your thoughts. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
Claudia, Thank you for sharing your rating. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
Great business to work with. They are fast, efficient and affordable. I would recommend them to anyone.
REPS Support, Thank you for the positive feedback! We're thrilled to hear that you had a great experience with us. We appreciate your recommendation and look forward to working with you again in the future. Thanks, The Quality Tune Up Car Care Team