SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

The service here is great. I needed a last minute oil change before an impromptu trip and these guys not only fit me in less than an hour before closing but, also filled me in on work I ought to have done by reading my computer for me. I already knew what the codes were throwing and the fact that they told me what was needed and it matched what I already knew makes me confident in their reliability and honesty. Also, had a good time chatting with them while the car was getting finished up, so personable too! Good people and good business - glad to have found a place to take my car!

5

Our whole family has been using Quality Car Care for years and we have been delighted with the honesty and service! Highly recommended!

Robert, we're extremely thrilled you and your family trust us with your vehicles. Your loyalty is more than we could ever ask for! If anything ever comes up, we're only a phone call away. -The Quality Tune Up Team

Response from Quality Tune Up Car Care Center
5

I brought my car in for a smog check this week. What friendly and fast service! I recommend this shop highly. Every time I have gone in for work on my car I have received quality service.

5

They were extremely quicker than any other place for my smog, while on a lunch break! I'll be back and I definitely recommend them! I was a walk up and didn't have any appointment!

5

This review is long overdue. I came here at the recommendation by a friend when a local oil change place messed up my car but wouldn't fix it. The mechanics here knew right away that it was the oil filter which turned out to have been put in upside down by the other place. They fixed for me right away and were VERY reasonable in what they charged me. My family has used them ever since for oil changes, smog check, and tune-up. They are very professional, great customer service, and very HONEST! I was having trouble with my car not accelerating and assumed it was going to cost a fortune. The great guys here took it on a test drive and discovered that it was my rubber floor mat had rolled up under the accelerator pedal, keeping it from going all the way down. So embarrassing, but they could have told me anything and charged a fortune. Instead they were honest and sent me on my way at no cost. Won't go anywhere else!

5

Came in for an oil change. I brought my own oil and filter. Labor was $30 for my Mini. Service was fantastic and they did not take long at all.

5

My forever mechanic! I had a wiring problem with the stereo that took out my window controls and gas gauge. My son had installed it. Sooky fixed it in less than 5 minutes and didn't charge me. He also fixed my brakes for almost half the estimate from Les Schwab. He's awesome! So honest and helpful! You can't do any better than this place.

5

My forever mechanic! I had a wiring problem with the stereo that took out my window controls and gas gauge. My son had installed it. Sooky fixed it in less than 5 minutes and didn't charge me. He also fixed my brakes for almost half the estimate from Les Schwab. He's awesome! So honest and helpful! You can't do any better than this place.

5

I'm disappointed to be posting this review. A few months ago, I went to get a smog check. The old gentlemen explained that he could not get a reading, drive it for about 150 miles and come back. He charged me $50 but said he won't charge when I come back. Fast forward a few weeks ago I go back after doing what he said. They claim they ran it 4 times but could not get a reading. He said something is wrong with my car and to bring it to the dealer. So I went to the dealer, they said nope, we can't touch your car because it's exhaust related. You would think quality tune up would know that? Anyways, I'm stuck but decide to go to another smog place down the street. I explained my predicament and they were able to run and pass my car in 10 minutes - no issues. I then googled Quality Tune Up reviews and found almost identical situations to mine. This other smog place said they are either running a scan or don't have the right equipment or knowledge. Here is where I'm really disappointed. I've gone back to Quality Tune several times to speak with the owner, only to be told he's not there. I've gotten no call back or response. I'd like a 100% refund on the smog I ran with them. It would seem appropriate considering the runaround I've been given. I've also been a loyal Quality Tune Up customer for many years so you'd think this is a drop in the bucket for them. We live near this Quality Tune Up but have hesitated to go because we visit the one on Winchester that does a great job. But out of convenience, I decided to give them a shot last Saturday morning. I'm glad I did. The workers and manager are very friendly and knowledgeable. They made suggestions based on the card performance and stated certain things were not needed to save money. They were very quick and called me as soon as they were done. I would definitely go back and recommend others as well.

5

Great customer service! Marc was amazing and super helpful!! Thanks for taking care of me and my car

Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.