SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

2

It would be better if the inspection money could be reimbursed n further repairs like other appliances like fridge or washer & dryer. People were good & my side car 🚗 window 🪟 when I initially gave the car was working but they fixed it on delivery after 6days when I took the car back & noticed it was not operable. Andy great work. 👍 Thanks.

Sangnya, Thank you for taking the time to share your feedback. We’re glad to hear you found our team helpful and that Andy took care of the window concern when you brought the vehicle back. Regarding the inspection charge, diagnostic time is billed separately, as it covers the technician’s time to properly evaluate the vehicle and identify issues. That said, we understand that repairs can add up, and we always try to be transparent about costs before work is performed. If you would like to review your invoice or discuss your visit in more detail, we’re happy to speak with you directly. Our goal is always to ensure clarity and a positive experience. Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you, Dave, for your positive review! It brings us great joy to hear about your satisfaction with our service. We strive to provide the best experience possible for our customers, and your feedback is a testament to our commitment. If you have any further questions or need any assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Good experience getting a smog check, took a little over an hour and they honored the coupon from their website, I’ll look them up next time I need any repair work

Thank you for choosing us for your smog check, Rukus! We're glad you had an excellent experience with us and that we could honor the coupon. We can't wait to assist you with any future repair work you may need. Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great service, very fast and reliable! Check thos location out!

Thank you Rose for putting a smile on our faces We always do our best to provide quick and reliable service! Your recommendation means a lot to us! Hope to see you again soon! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Two thumbs up. Very pleased with professionalism, prompt service, and reasonable pricing.

Thank you, Mark! Our team appreciates the two thumbs up! We strive to deliver professional service with promptness and reasonable pricing. Your satisfaction means the world to us! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for the 5-star rating, Sanjiwan! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you so much for the 5-star review, Jojo! We are thrilled to hear that you had a great experience with us. Please let us know if there is anything else we can do to make your experience even better. We look forward to serving you again soon! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
4

Before the receipt will show u all the details that they did but now they dont do that. It will be great if they bring that back so we know that they check the windshield wiper fluid and check air tires. Or they dont do that anymore just the oil change for almost a hundred???

Thank you for your feedback, J V. We appreciate your loyalty and take all suggestions into consideration to improve our services. Please note that our team still performs a thorough check of fluids and tires. We apologize for any miscommunication or oversight. Your satisfaction is important to us, and we strive to provide the best value for our customers. Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Went in for routine maintenance and the entire experience was quick and painless! Marc was very friendly and professional- he was honest about what my car needed. Being right across the street from Santana Row is a bonus!

Thank you for the glowing review, Angela! It's wonderful to hear that your routine maintenance experience was quick and painless. We'll be sure to pass along your kind words to Marc for providing friendly and professional service. We're thrilled to be conveniently located near Santana Row. We appreciate your support and look forward to serving you again! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Called after to see if it was possible to have my brakes replaced after work (3 hours before closing). Got to the auto shop around 230, had my brakes inspected when I initially thought I only needed the fronts replaced, was told the rear ones were basically gone. Ended up getting all of them done along with the brake fluid flush and replacement. Finished before they closed at 5! The guys here are super efficient and that’s why you see their lot full of all types of cars. Fortunate enough for me that they’re local. Thanks again guys!

Thank you for your glowing review, Chris! We strive to provide efficient service, even during busy times. Our team is dedicated to ensuring your safety and satisfaction. We're delighted that you had a positive experience, and we appreciate your kind words. Your continued support means the world to us. Drive safely, and we look forward to serving you again in the future! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Quality Tune-Up Car Care Center - Fremont (510) 790-0675, Quality Tune-Up Car Care Center - Milpitas (408) 262-3211, Quality Tune-Up Car Care Center - San Jose Bascom (408) 377-4764, Quality Tune-Up Car Care Center - San Jose McKee (408) 923-5430, Quality Tune-Up Car Care Center - San Jose Blossom Hill (408) 629-1371, Quality Tune-Up Car Care Center - San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.