SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

4

The oil/filter service was prompt. The staff was friendly. The engine is fine, all vital signs are there. For a 22-year old suv, it was a good treat.

Thank you for your kind words, JKYWANG! We're pleased to hear that you had a positive experience during your recent visit. Your satisfaction is important to us, and we're committed to providing the best service possible. If there's anything else we can do to improve your experience, please let us know. We look forward to serving you again in the future. Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great shop, detailed work, and excellent customer service!!

Thank you for the kind words, Rick! We're thrilled to hear that you had a great experience at our shop. Customer satisfaction is our top priority, so we're glad you appreciated our attention to detail and high level of service. We look forward to serving you again in the future! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Mike and his TEAM are fantastic!! They are always thorough and professional, able to answer all my questions and consistently provide the best customer service! I’ve been a customer for 4 years and have made lots of referrals to family and friends! Thanks Mike!

Thank you so much, Lori! We appreciate you as a valued customer and are thrilled to hear about your positive experiences with our team. Your referrals mean the world to us, and we're here to deliver the same exceptional service to your friends and family. Thanks for being a loyal customer for four years - we look forward to many more! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
4

Suki went way beyond in getting mu truck to pass smog. Did requied repairs and was very professional ty Zuki

Thank you for your kind words, Raul! We're glad that Sukhi provided exceptional service on your truck. Your satisfaction is our priority. Should you have any further automotive needs, don't hesitate to reach out to us. We're here to help! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I couldn't be happier with this place! Mike is honest, friendly and always helpful. I regularly recomend Quality Tune Up to friends, family and even strangers. I took this photo after they re-did some work when a part failed. Hastle free, as usual. Highly recommend.

Thank you, James, for the glowing review! We're thrilled to hear you're a happy customer and appreciate you recommending Quality Tune Up. It's great to know our team provided hassle-free service and that you're satisfied with the results. If there's anything else we can do, just let us know! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

The greatest gift is a great team of mechanics, 11 years, I love you guys 💖

Thank you, Denise! We appreciate your loyalty over the past 11 years. Our team sends love right back. Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Had my car smogged for my car registration, they did the job quickly and reasonably priced. Great customer service. I use there services every time I need my car serviced.

Thank you Diane for your positive feedback! We're thrilled to hear that you had a great experience with us and that our team provided excellent customer service. We truly value your continued trust in our services and we look forward to serving you again in the future! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Fast service and great price.

Thank you for the 5-star review, Ilaisaane! We're thrilled to hear that you had a great experience with us. Our team prides itself on delivering fast service at competitive prices. We hope to serve you again soon! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
2

TL;dr: bring your own parts if you don't want to get charged 2X the price Good and prompt service but after checking the prices I realized that the guy charged 2X the market value for all the parts. I was so overwhelmed by the prices that I did not check individual prices. For instance he charged me 125 for brake pads which go for 60 without any discount. Another example is spark plugs, they are 20 a piece, needed 4 so 80 but he charged me 156. leaned a valuable lesson, never trust anyone. Quite disappointed. Also labor is also expensive compared to other shops.

2

TL;dr: bring your own parts if you don't want to get charged 2X the RETAIL PRICE Good and prompt service but after checking the prices I realized that the guy charged 2X the RETAIL PRICE for all the parts. I was so overwhelmed by the prices that I did not check individual prices. For instance he charged me 125 for brake pads which go for 60 RETAIL without any discount. Another example is spark plugs, they are 20 a piece, needed 4 so 80 RETAIL but he charged me 156. leaned a valuable lesson, never trust anyone. Quite disappointed. Also labor is also expensive compared to other shops. The response from the shop is BS. Felt scammed, never visiting this place again

Mayuresh, we’re sorry to hear you left feeling disappointed. That’s never our goal. We understand that parts pricing can sometimes appear different when compared to online or retail pricing. The parts we install are sourced through professional suppliers, meet specific quality standards, and include warranty coverage. Retail pricing you may see online typically does not include supplier warranties, shop handling, or the support that comes with parts installed and backed by a licensed repair facility. We also stand behind our work with a 12 month / 12,000 mile warranty, which covers both parts and labor related to the repair. That protection is part of the value we provide. As for labor, our pricing reflects certified technicians, proper equipment, and the time required to perform the job correctly and safely. We focus on quality and long-term reliability, not just the lowest upfront number. That said, we never want a customer to feel surprised or overwhelmed. If you would like to review your invoice together, we would be happy to go over each line item with you and answer any questions. The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Quality Tune-Up Car Care Center - Fremont (510) 790-0675, Quality Tune-Up Car Care Center - Milpitas (408) 262-3211, Quality Tune-Up Car Care Center - San Jose Bascom (408) 377-4764, Quality Tune-Up Car Care Center - San Jose McKee (408) 923-5430, Quality Tune-Up Car Care Center - San Jose Blossom Hill (408) 629-1371, Quality Tune-Up Car Care Center - San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.