Let our happy customersDo the talking
Thank you for the 5-star rating, Durai Murugan! We are thrilled to hear that you had a great experience with us. Please let us know if there's anything else we can do to continue providing excellent service. Thanks, The Quality Tune-Up Car Care Team
Got a smog check on an older vehicle pass no problem highly recommended
Thank you for the great review, James! We're glad to hear you had a positive experience with us. We appreciate the recommendation and hope to see you again in the future! Thanks, The Quality Tune-Up Car Care Team
The team was friendly and knowledgeable. Thank you!
Thank you for your kind words! It's great to hear that you had a positive experience with our team. We strive to provide excellent service and we're thrilled that we hit the mark! If you have any further questions or need assistance in the future, don't hesitate to reach out.
Thank you so much, Richard! We're delighted to hear that you had a great experience with us. If you ever need anything, don't hesitate to reach out. Thanks, The Quality Tune-Up Car Care Team
Excellent work in the vehicle and amazing customer service as always. No BS with these guys. I’ve been taking my vehicles here for over 10 years and Mike, Lee, and Mark have never failed me once. Great work guys
Thanks for taking time to leave us an awesome review, Jae! We love hearing that we've exceeded your expectations once again. We appreciate the loyalty and trust you've placed in our team for over a decade! Give us a call if you need anything. Thanks, The Quality Tune-Up Car Care Team
In for oil change and smog check, very happy with Marcs service. Will be back for the next service.
Thank you for taking the time to share your experience, David! We are delighted to hear that you were satisfied with Marc's service. We look forward to welcoming you back for your next service!
Thank you for your 5-star rating, Mark! We are glad you had a positive experience with us. If you have any more feedback or suggestions, we'd love to hear them! Thanks, The Quality Tune-Up Car Care Team
I'm absolutely disgusted and disappointed as I'm writing these lines. This repair shop was my place to go for the past 5+ years. I had more than 10 services done at their shop. I always trusted them to be thorough and fair. I'm so sorry that this trust had to run out today. They charged me 330 for a car battery (part only - labor and tax were separate) that I later found out is retailed everywhere for 149, without informing me upfront, and tried to fool me with the 3-year warranty, which is already included by the manufacturer. Now I've begun thinking about how many more times they actually ripped me off, and I didn't find out. I'm escalating this matter to the BAR of California. I'll see what happens next. EDIT: I received a phone call from Mike the next day, offering store credit for my next service, as compensation for my dissatisfaction. I appreciated the gesture and accepted it, and hence changed the rating from 1 to 3 stars. Yet, from now on, I will be more vigilant and will ask for an invoice (including cost estimate, parts and the price per each, part numbers, etc) every time before conducting any non-routine repair and service.
Arman, thank you for updating your review and for taking the time to speak with Mike. We appreciate your loyalty over the past five years and are glad we had the opportunity to discuss your concerns directly. We understand the importance of transparency, and we encourage customers to ask questions about estimates, parts, and repair options so they can make informed decisions. While we may not always be the lowest priced option, we remain committed to using quality parts, standing behind our work, and providing professional service. We appreciate the opportunity to continue earning your trust and thank you for your candid feedback. Thanks, The Quality Tune-Up Car Care Team
Thank you for your 5-star rating, Emily! We are glad you had a positive experience with us. If you have any more feedback or suggestions, we'd love to hear them! Thanks, The Quality Tune-Up Car Care Team
Thank you for the 5-star rating, Ron! We're thrilled to hear that you had a great experience with us. Our team works hard to provide excellent service to all our customers. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon! Thanks, The Quality Tune-Up Car Care Team