Silicon Valley Auto Repair

Update! My truck failed smog and after reviewing the print out from the smog place and some research on the net I figured it's either my O2 sensor or my EGR. I went to quality and saw Zack working on a car and some other guy in a white shirt (don't think he was one of the techs) at the register. I inquired about getting my O2 sensor checked and he promptly said they can check the entire emission system for something like $154 (I don't remember exactly, but there about). I told him my problem is either with my O2 sensor or EGR and I just want to get those checked so I can replace the bad part(s). Keep in mind that I do most of the work on my truck and my wife's car myself these days since my last bad experience with an auto service place. Anyway, he tells me it could be anything so they can check my system for $154 (I don't know why he felt he needed to repeat the price?). To make a long story short he basically refused to check my truck unless I paid for the full system check. I figured what the heck and went to Kragen down the street and bought an O2 sensor for $15. Replaced that then had my smog checked again and passed (woohoo!). I don't think I'll be coming here anymore... Quality Tune-Up in Milpitas celebrates it's 20th anniversary this year. At this place you get what you pay for, the service truly compliments the name. I met with the owner Zack, he's very courteous and has been running the place since it's inception. One thing I like about this place is that whenever you go in for any service they'll check out your fluid levels, hoses, etc. as a courtesy. I usually work on my own or my wife's car myself, but it's nice to know that they check everything out when I take a car in for something that's outside of my scope. The last time I had my wife's car in there for it's 60k mile maintenance and had asked them to do a thorough check of the brakes as well. When we came back after Zack had called us about the car being done he informed us that the front pads had ~70% life left and the rear had ~80%. I described how the steering wheel shakes a little when braking on the freeway so I thought there might be something wrong with the front brakes. He got someone to put the car back into the shop right away and checked the front rotors. Sure enough they were warped and he had someone change them while we ran another errand. I'd recommend the shop to anyone!

I took my truck in for an oil change. After looking at it Mark recommended an engine flush and new air filter. He asked me to take a look under the hood with him (totally cool) and showed me all the work that needed to be done before I agreed to it. He said the truck would get better gas mileage and it does! The service was speedy and everyone was friendly.

I would recommend getting a oil change here. I came here because of the other yelp reviews which I found helpful. The service was great and quick. It is also nice because the mall is nearby. They recommend other services if needed but do not harass you to get them done. Overall, I will be coming back for another oil change.

Great work. Had an oil change. The price is good too. You can walk around Santana Row while getting your car serviced. I would definitely go back. Nice guy.

A decent place to take your car. I have only had an oil change but they were quick and fhelpful. Prices are normal range. I had george help me, he was very friendly. He reccommended the engine flush since I had waited way over 5000 miles after my previous oil change. He wanted me to go for the high milage oil since I was 45 miles away from hitting the big 100,000, but I just am not ready to admit my little honda is one of the old cars out there. I'd go there again.

Went there solely based on other Yelpers. I'm from Santa Cruz, and our tune-up places are pretty notorious for cheating you or doing subpar work. Got up early Saturday morning to get my tune-up and special for $159. I got there at 8:30. The guys were honest, and I had to get another alternator belt, but considering how many miles I'd put on my Sentra, it was worth the extra $80. They didn't pressure me into getting it, done, either, but I didn't want to bother coming back before check-up time. They said they'd be done in 90 minutes total, and before my second smoothie at Starbucks in Santana Row, I received a call at 10:00, saying they were done. I'll definitely bring my baby back to Quality Tune Up!

I found a used Camry that I was interested in buying and I took it here to get a pre-sale inspection. I'm fortunate that I did. I was expecting the mechanic and owner, Mark, to simply check out the car and give me a basic rundown of what the inspection turned up, but I ended up getting that and more. Mark apparently noticed that I was young, probably not very experienced in the used car market (an accurate observation), and he gave me his opinions and advice on buying cars--particularly in today's economy. I discovered that he's a very genuine and knowledgeable man. He really had my best interests in mind. I took his advice to heart and as a result I didn't buy the Camry. A wise decision, I believe. Now I'm just waiting for a better deal. Anyway, Quality Tune-Up Shops is a class act business. Very highly recommended.

I'd been reluctant to tell people about a good mechanic including a "Quality Tune" since most of them have a bad reputation. I'd been going to Rafael, Jorge and Sergio for a while, and was surprised to find a new team there. So gave them a shot with my Smog diagnostics. A day later I stop by to see what's up with my car. They had the intake all apart looking for a bad seal. In the end through superhuman diagnostic efforts and 2 whole days, my 24 year old car was passing smog better than ever so much so that I didn't need a new Catalytic converter every 2 years. Brilliant.

I highly recommend this Quality Tune Up branch because they gave me good customer service. They did an awesome job on tune up. I trusted them with my brand new 2008 Toyota Tacoma. Prices were very reasonable. I'm only taking my car this this one only. Hope this helps you readers out there!!

I like clean places when it comes to work. This place is clean. Tools in place, no crap lying around. Needed a brake check, smog check and spark plugs. Took them 1.5hrs, so i waited there. Friendly people. Recommend the place.