Let our happy customersDo the talking
I'd give 5 stars but don't want it going to his head. Real good mechanics and fair prices. Open on Sundays almost makes them heroes. Thanks Mike & company.
Had to get a smog check for my car. The lady running the place was really nice and I was in and out in about half an hour. Nothing negative about the experience.
Very good job and fair with the prices
Francisco, We want to provide a quality service at a quality price. It's in our motto and our name. Thank you for sharing your experience. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
My family and I have been coming here for years. Most recently I came in for a smog test, and it was super quick. They like to get the small projects (oil change and smog) out of the way fast so you can be in and out. They are real and won't try to sell you something you don't need. These guys are great, I won't go anywhere else.
Still 5 stars. I sent my oldest (now that she has a license) to get my oil changed. (I called ahead to let them know she was coming just in case she felt a little lost). I texted her the copy of my email coupon (sign up for discounts!). She mentioned a noise on one of the tires, she called me and asked if they had permission to drive it around to see what was up. She wasn't over charged or mistreated because I wasn't there It says a lot about their professionalism and the trust I had to send my daughter there by herself and she felt it was a good experience
Still 5 stars. I sent my oldest (now that she has a license) to get my oil changed. (I called ahead to let them know she was coming just in case she felt a little lost). I texted her the copy of my email coupon (sign up for discounts!). She mentioned a noise on one of the tires, she called me and asked if they had permission to drive it around to see what was up. She wasn't over charged or mistreated because I wasn't there It says a lot about their professionalism and the trust I had to send my daughter there by herself and she felt it was a good experience My go to place. I have a 2011 Honda Insight Hybrid that is less than a year old to me and I have had my oil changed there 3x (I drive A LOT, daily commute, kids that play sports, 2 vacations to San Diego), tire roatation, cabin air filter replaced and engine filter replaced. I don't feel pressured to get a bunch of unnecessary things done and am confident in Mark's suggestions. Also, he is genuinely nice, he remembers things about his customers and engages in appropriate small talk (in others words, not creepy and not so lengthy it interferes with your wait time) The first time I went for an oil change, I had a coupon for $24.95 but that was for regular oil and my car uses synthetic so it was closer to $70. I read a yelp comment that someone's husband said they always use regular oil and Mark somehow finagled her into getting synthetic oil, well at first I thought this guy is trying to take advantage of me, but I confirmed with 2 of my friends that are mechanics and they both confirmed that my car needs synthetic and that it was a fair price. At my last visit 1/25/15 - My indicator said I had 10% oil life (it comes on at 15 so I was pushing it), needed a tire rotation, and cabing air filter replacement. I had a coupon for the oil change (showing him my coupon on my phone was honored - but it was $10 more because of a certain oil). While getting that done, another guy came and showed Mark my nasty black engine filter, so he recommended I get it changed and I did because I had noticed my car wasn't picking up as quickly as usual so it made sense. Tire rotation wasn't needed because I had it done last time, but tire pressure was checked (like Mike says - always do). So this visit cost me $150, which was about $50 more than I had budgeted, but I went in getting 38-39 MPGs and left getting 40-42 MPGs.
The service sucks plus they didn't even fix my car
We're very sorry we didn't give you the five-star experience you deserved. Although this was two years ago, we wanted to take the time to address this. We always try our best to complete every service to the best of our ability, and if we can't perform the service, we make sure to communicate that to you. We're sorry if we dropped the ball this time, but if anything ever comes up in the future, we hope you'll give us another shot. -The Quality Tune Up Team
Came for a smog and oil change. They were prompt, offered me a better coupon than I had. Suggested few maintenance items, weren't pushy at all. I will be bringing my other cars here, without any hesitation. Thank you
The place is good. I called this place to fix my car break and oil change and they gave me time slot to come. There are prompt to answer my questions and explain me what with detail. I would recommend this place for your any kind of car problem fix.
P:S- I don't write a lot of reviews and for some reason Yelp does not display the ones I do, even when they are fully positive.. Lets see if this one is displayed :-) My husband took our van to the shop for oil change last week and he, as course of conversation, asked if they could take a look at a problem with our van's automatic doors. The passenger doors were not opening when the engine was on. They offered to check but mentioned that they may not be able to fix anything big. Apparently when they ran some analysis and reset something, the problem went away. The Honda dealer was asking for an exorbitant price even to take a look at the problem but Quality Tune-up did not even charge us since we were regulars there and it was a minor fix. Talk about customer service- They rock..I would highly recommend them.