Let our happy customersDo the talking
I recently moved to the area and needed an oil change. I called a couple other shops first, but none answered their phone. Quality Tune-Up answered and let me know I could stop in anytime that afternoon without an appointment. When I arrived the wait was a bit long because there were several other cars having similar services performed. No big deal -- that's to be expected when you don't have an appointment. My family and I took the time to walk across the street to Santana Row and grab a late lunch. After we got back, one of the technicians, Rich, offered to change my air filter. This, along with a tire rotation, is something I wanted done anyway, but I didn't originally ask for. Either way, Rich didn't make me feel pressured at all to have the additional services performed. He was very willing to perform the tire rotation as well. I thought the cost was extremely reasonable too. I was weary about going to any shop -- unsure about the staff and level of service that I would get, since I don't know too many people in the area to ask their opinion -- but Mike and Rich were awesome, and gained my trust. Rich was even kind enough to spend a little extra time removing my Pennsylvania inspection stickers from my windshield that I no longer needed. I'll definitely return to this shop for any future maintenance.
I love how fast and easy this place is!!! The service is amazing and I know they're doing a thorough job on my car and that they really care, not trying to just get my money. They took me in right away and all the guys got to work on my car. Then all the other customers starting rolling in. 10 was a good time to come in. And they're showing the price is right!!! Score!!!
I had been here for a check up for the water leakage from the radiator. Met Mark and he was very helpful. Explained me why it was normal when we turn on the AC on a hot summer day. He didn't even charge me for the check up as he said there was no issue so no charge. I expected anyone would charge minimum 20$ or so. Glad to meet Mark here.
Nice guys and do a good job. It's always hard to find a car mechanic where you don't feel ripped off. Seem quite genuine in telling me what I did and didn't need to replace for my 90k tune up. Just took S bit long.
don't come here. I waited 2 and a half hours just to get my oil changed. I tould the "manager" specifically that I wanted 10w-40 because I have high mileage and he gave me 10w-30. thanks for listening. I didn't come out happy go somewhere else.
I recently got a oil change for my car. It was quick and priced correctly. If you want 30 minute oil changes, if you don't have time and need a quick place to get this done, these guys are the guys to go with. Thanks for the good work.
These guys are good. I had a fuel pump failure and wasn't sure they could handle this odd problem. They did. Then there seemed to be a gas or exhaust smell somewhere. They found and fixed it, easily. Then the fuel gauges on the dashboard weren't responding. This could have been expensive but they fixed that too. I was impressed. They also try to do a good job of having their site clean and lit at night. It looks professional,
I was recently here for a smog check and an oil change. I highly recommend this place. The shop manager and entire crew are courteous and professional. They also gave me some suggestions on a few improvements (no pressure) that I may want to consider in order to maintain and keep my car's performance at an optimum level. The prices are great!
I have always had very good experiences here. From oil changes, to smog checks, to engine work...even through a few changes in management/ownership, we have continued to come back. Customer service has been terrific and the cost of repairs or service is less than many other shops, especially if you use any of their coupons!
This review is soo past due. Lol I have been a loyal customer for over ten years now and honestly I cannot choose enough good words to describe this team. Not even one single bad experience in all these years and they took amazing care of my old Mercedes. They know me by my first name, and I never wasted my money here . Richard and Mike are like angels...very personable, friendly, knowledgable and did I say affordable?? They are always looking to help out and save you money regardless of your financial situation. They provide excellent customer service every day and will take care of you and your car without a question. I don't know of any other place in the area like this shop and would love to give them ten stars if I could. I am extremely happy with this place and I highly recommend them!