Let our happy customersDo the talking
I go to these guys for oil change and brake service. Fair price and honest mechanics- hard to find these days. They get the work done in good order and do free checks while at it. Couple times I straight up told them I was willing to pay for replacement of all brake pads and filters, and they said the parts were still good. That's how you know they're honest. Very affordable with coupons which you can find on their site and in the mail.
I have been to Quality many times over the last 6 years. Everytime I come in for maintenence or an emergency repair, Mark and his guys are always friendly, knowledgeable and honest. I have had nothing but great service and would recommend them to anyone. Fast, reliable and professional too. The waiting area is always clean, they always explain the issues and show you what work and parts have been fixed or replaced. Communcation is always clear and its a pleasure to work with them every time. Thank you so much Quality Car Care!
I have been going here for years and the guys definitely know what they are doing and care about the customer. On 12/13/14 I dropped my SUV off because the outside keypad was not working. I got a call later and they told me that they could not fix it that day. I came by to pick it up and one of the owners took off the keypad tested the wires to make sure there was power and showed me the part I need to get from a dealership to replace it and did not charge me anything. They could of easily told me it would take a couple of days, order the part and charge me. Instead, he showed me how easy it was to fix it my self and made sure the electrical was good. I have always felt they are always looking after me more than they are trying to make money on me.
Clean new office, super friendly staff, and speedy service. We have been going here for our cars' various services for years now and pleasantly enjoy the experiences. Follow up calls actually happened! I've never had this kind of customer attention from an auto shop before and really appreciate it. Thanks!
Cheap diagnostics, timely auto repair, friendly customer service... What else can be asked for?
Very fast and good service. Came in for an oil change and head light replacement at 4:30 pm... Drove out by 4:50 pm! The owner was a very very sweet gentleman Zack. He was polite and explained everything.
Great service - over and beyond what they "have" to do. I dropped in for a smog check and they got me in right away. When I got my car back, they warned me that it seemed to be stalling a lot and I should get the idle checked.(it did pass the smog test) I tried to drive away, and the car kept dying any time we idled, so I drove back and said "it ran fine, until you did the smog check." They assured me nothing they had done caused the stalling problem but looked into it right away. As I watched, I could see they were doing a lot more than just anything the smog check might have changed. He took over 15 minutes, then gave the car a test drive and returned it working great. Refused my offer to pay extra. I do not understand why this idle problem came up, but the car is working fine now and I believe its due to some extra clean up of old gunk around related parts. Calm and professional staff that really took my concern seriously (but not getting defensive or trying to "fight") So I left savoring the extra care this place provided. THANKS SO MUCH!! Diane
So I had to get an oil change and tranny flush badly. I have been going to hutches lube service for a while(free wash with service) but I wanted a closer location. 2007 Nissan maxima Full synthetic CT transmission I got quotes from several places. Big O tires - $454.00 Goodyear tires - $350.00 10 minute oil change 59.00 (oil change only) Quality tune ups - 290.00 When you first come up to the place, it's basically a gas station converted into a shop. There is an old Asian man servicing and a very nice soft spoken gentleman at the front. He was very nice and told him I was working in a few hours. He took me in right away.(mind this is at 815am on a thurs) I knew the oil was badly low and came back and recommended the oil flush. 30.00 more. When it was all said and done, I got an additional cabin air filter all for 329.00. I left satisfied and felt they were an honest place.
Gave me extra re-tests due to technicality. Overall quick to get the job done. Wait times depend on how busy they are, so have some sense and go at a good time (5-6pm weekdays). Cheaper smog test than other locations (40$) with free re-tests. They don't try to nickle and dime you.
Exactly what I had hoped would happen, Customer service is now on point and you will continue to have my business. Repair work here continues to be top notch as before. Keep it up guys!