Let our happy customersDo the talking
Elena, thank you for the 5-star rating! We appreciate you taking the time to share your experience. We're here whenever you need reliable, quality car care. Thanks, The Quality Tune Up Car Care Team
Good
Thank you for the 5-star review, Matha! We're thrilled to hear you had a good experience with us. If there's anything else we can do to make your future visits even better, just let us know! Thanks, The Quality Tune Up Car Care Team
I go yesterday and my brain is so wonderful and I recommend it to you because it does so nice place and that’s Henzel people and that’s so nice service. Thank you and I recommended to you.
Thank you for your kind words, Fela! We are delighted to hear that you had a wonderful experience at our place. It means a lot to us that you would recommend our service. We look forward to welcoming you back soon! Thanks, The Quality Tune Up Car Care Team
No frills, just quality service.
Thank you Aaron for this five-star review! We appreciate the acknowledgement of our focus on providing top-quality service to our customers, without the added frills. We look forward to continue serving you with excellence! Thanks, The Quality Tune Up Car Care Team
Good, quick service for Smog Test. Nice waiting area. Good coffee.
Thank you, Karen for sharing your experience! We're glad you enjoyed our quick service, cozy waiting area, and delicious coffee. Your positive feedback means a lot to us! If there's anything else we can do to further improve your visit, please let us know. Thanks, The Quality Tune Up Car Care Team
(Translated by Google) Fast service, friendly staff! (Original) Servicio rápido , amable personal!
Thank you for your positive feedback, Maria! We're thrilled to hear that you had a great experience with us. Providing fast and friendly service is something we take pride in. If you have any more feedback or need assistance in the future, feel free to reach out! Thanks, The Quality Tune Up Car Care Team
Fast and very good service also I like the price ☺️
Thank you, Laura, for your fantastic feedback! We're delighted to hear that you enjoyed our fast and efficient service. Your satisfaction is our top priority, and we're thrilled that you appreciated our competitive pricing. If there's anything else we can do for you, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team
This store is a scam. I came here for an oil change originally. After the inspection, they recommended a bunch of services and replacements and I went with it because I knew my car was at an age where things had to start getting replaced. It looked fine after the initial work. However, a few hours after I drove my car home and had to go out again, I realized that my car didn't even start. I called and they sent a guy or check on the situation but that guy couldn't find out the reason and said I would have to have my car towed back. If they were a reputable ship, they should offer the tow service especially if it was just 2 miles. After the second inspection, they said something related to the engine had to be replaced. I had no choice but went with it bcuz my car didn't even start. 5 months after the encounter and when the weather is getting warmer, I realized my AC doesn't really work properly with hot air coming out of the vent. Guess what, when I looked at the receipt, they had replaced coolant indeed. It seems to me that every thing they touched or worked on broke!
Ivan, thank you for your feedback. After reviewing our records, we confirmed your visit on January 2, 2025. During that service, your 2016 Honda Civic received an automatic transmission fluid exchange, coolant fluid exchange, serpentine belt replacement, valve cover gasket replacement, spark plug replacement, and an oil change. The spark plug and fluid replacements were recommended based on Honda’s mileage and time-based maintenance schedule. The serpentine belt showed multiple visible cracks per inch, indicating it was worn and due for replacement. The valve cover gasket replacement was recommended after we observed a visible oil leak. The following day, we completed a starter replacement to resolve a no-start issue. While the timing was understandably inconvenient, the starter was functioning properly when the vehicle was in our possession and worked when you picked up your vehicle and drove it home after the initial service. Since the starter was not damaged as a result of our work, we did not cover the tow bill. Lastly, regarding your mention of coolant—please note that the coolant fluid exchange is part of the engine’s cooling system, which is separate from the air conditioning system that cools the passenger cabin. If you have any further questions or concerns, we’d be happy to speak with you. Please reach out to Jemino at 408-923-5430. Thanks, The Quality Tune Up Car Care Team
Highly recommend quality tune up in Milpitas. I was going to a long road trip and was getting nervous about not doing the 30,000 mile service. The gentleman at front desk was very honest and after looking at my car board told me I still had more than 750 miles before service, I went o to my trip and when came back took my car to Quality Tune up in Milpitas, even though I didnt have an appointment they were able to accommodate my car into their schedule and the service was done. they were super honest about telling me the price before the service, I really like that. I dont know why in this app I could only give 4.5 stars, if I could I would give them 10 out of 10. Sincerely: Maria Eich
Dear Maria, we greatly appreciate your kind words and recommendation! We're thrilled to hear about your positive experience at our shop. Providing honest and transparent service is always our top priority. Thank you for your understanding and for choosing Quality Tune-Up in Milpitas. Take care and we look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team
Thank you, Ravi, for the five-star rating! We're thrilled to know you had a great experience with us. If there's anything else we can do to further enhance your satisfaction, please let us know. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team