SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

We brought our car in thinking that all we needed was a quick alignment before our drive to Santa Cruz. We pulled up minutes before they were going to close, and Marc still took the time to take a look at the car. Turns out, there was a significant bubble on the inside of the tire that we would never have known about. If Marc had turned us away that day, we would have been driving to Santa Cruz on that tire was was waiting to explode. We appreciate the work ethic that they have here at the Winchester Quality Tune Up. A million and one stars to Marc, keep up the good work!

Dear Sandy, thank you so much for taking the time to write such a detailed and kind review! Your safety is our top priority, so we're incredibly grateful for your trust and kind words. We'll be sure to pass along your praise to Marc. He'll be thrilled to know he made such a positive impact on your experience. Thank you again, and we look forward to serving you in the future!

Response from Quality Tune Up Car Care Center
3

Came to Quality for an oil change and to get the air in my tires topped off as they were low. Oil change went smoothly but techs did not add air to my tires at all. Manager said to just drive the car for a few minutes and the warning light would turn off. It did not so I checked my tires myself and found out that they were 10psi below the recommended fill level. Not sure I want to trust a place where a tech doesn’t know how to check the air in your tires.

Brian, thank you for bringing this to our attention. We apologize for the oversight and understand your frustration. Ensuring tire pressure is correct is a key part of our service. Your feedback will be shared with our team, and steps will be taken to prevent this from happening in the future. We value your trust and hope you'll give us another opportunity to provide you with the quality service you expect. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Professional, fast, clean! Thank you for the exceptional service!

Thank you for your wonderful feedback, Simona! We're delighted to know that you had a great experience with us. Your satisfaction is our top priority, so we're glad that our professional and efficient service met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out!

Response from Quality Tune Up Car Care Center
5

Always solving my problems I am satisfied Thank you.

Jim, thank you for your review! We're delighted to hear that we've been able to solve your problems and provide satisfactory service. We're always here to help!

Response from Quality Tune Up Car Care Center
4

This was one of the greatest auto mechanic experiences I have ever had they were fast and they are nice people. My go to moving forward

Thank you for your review, Edward! We're glad to hear that you had a great experience with our auto mechanics. Providing fast and friendly service is our top priority. We look forward to being your go-to shop in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I go to Luis because he’s very. Attentive he covers all the bases. His mechanics know their stuff you go for one thing he still recommends what he sees needs to be done no pressure on getting the work done just makes sure he includes it in your paperwork very fast reasonable prices five stars on service on repairs and on everything else I’m just giving 5 stars all the way around thank you Julio . See u next time . Highly recommend Quality auto care

5

Very professional and dependable they do excellent work,I have recommended them to family and friends.

4

Smoged n certification

Thank you for choosing us for your smog certification, Sana! We're thrilled to hear you had a great experience. If there's anything more we can do for you, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Everyone here is very professional. Prices are super reasonable. Excellent service!!

5

First time .. very nice.. but unfortunately, they close a bit early

Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.