SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

2875 reviews
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Let our happy customersDo the talking

5

I’ve been taking my Toyota here (routine maintenance) for years. These guys know their stuff and are cool people!

Thanks Jeremy! It's amazing how time flies when you're having fun. We strive daily to deepen our expertise as we get to serve clients like you. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Sucking

Gina, We aim for excellence in service at all times, and we invite you to share how we might improve. Ensuring your satisfaction remains our utmost concern. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

This is the second time I’ve had an oil change with Quality. They’re friendly and very professional. I show up without an appointment and both times I’ve been in and out in 45 minutes to an hour max. I watched the technician, and he was meticulous in wiping down any oil splashes on my frame, which is an inevitable during an oil change. All my fluids were topped off, including the wiper fluid, and I was very happy with the service I received from them. I highly recommend!

Thank you, David, for recommending us and being a loyal customer. We're happy to hear that you've had a positive experience both times. It's our goal to provide top-notch service, and we're glad we could deliver that to you. We appreciate your support and look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Excellent service, very friendly staff and complete satisfaction of work.

Thank you for the 5-star review, J Kay! We're thrilled to hear that you had an excellent experience with us. Our team takes pride in providing friendly service and ensuring your complete satisfaction. If there's anything else we can do for you, please let us know. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Suhki and his brother are top notch! I have 3 vehicles that they keep running... Glad they are neighbors in my neighborhood!

Thanks Warren for the kind words! We love being part of the neighborhood and it's customers like you that make it even better! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Very prompt & courteous.

Thank you for your kind words, Thielman! We're delighted to hear that you had a prompt and courteous experience with us. Providing exceptional service is our top priority, and we're glad that we could meet your expectations. If you have any further questions or concerns, please don't hesitate to reach out.

Response from Quality Tune Up Car Care Center
3

Fast work, but there wasn't much communication. I literally just went up to the mechanic and told him my brakes were squealing and he took it for a test drive, came back, put it on the rack, took the tires off and then I had to ask HIM what was wrong. He then told me my rear brakes were bad and gave me an estimate of 250. No info on what brake pads they were going to use. They didn't turn my rotors (maybe they didn't need it) but now I'm getting a vibration when I brake that I didn't have before. Don't know if I should go back...

Ignacio, we apologize for the lack of communication during your brake service. It is our priority to keep our customers informed throughout the process. Regarding the vibration, please bring your vehicle back so we can address this issue for you. We value your feedback and want to ensure your satisfaction. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

Fast work, but there wasn't much communication. I literally just went up to the mechanic and told him my brakes were squealing and he took it for a test drive, came back, put it on the rack, took the tires off and then I had to ask HIM what was wrong. He then told me my rear brakes were bad and gave me an estimate of 250. No info on what brake pads they were going to use. They didn't turn my rotors (maybe they didn't need it) but now I'm getting a vibration when I brake that I didn't have before. Don't know if I should go back...EDIT! DO NOT GO HERE! That vibration i had was because they didnt turn my rotors or suggest new ones, when mine were totally warped and gouged! Luckily my bro in law has a shop in stockton and he fixed it the right way. 0/10 do not recommend!

Ignacio, we apologize for the lack of communication during your brake service. It is our priority to keep our customers informed throughout the process. Regarding the vibration, please bring your vehicle back so we can address this issue for you. We value your feedback and want to ensure your satisfaction. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Suhki and his group of guys were very respectful and polite, they serviced 2 of our cars this weekend all in a timely manner. We’re very pleased with the quality work done to our vehicles will definitely be back to this wonderful group of fellas. Thanks again!

Thank you for the wonderful review! We are thrilled to hear about your positive experience with our team. Providing quality service in a timely manner is our top priority, and we are glad that we met your expectations. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great service as always! Love those guys! I don’t understand why it would not let me leave five full stars as a rating. They deserve it.

Thank you so much for the kind words, Randall! We appreciate your loyalty and are thrilled to hear that you had another great experience with us. Your feedback means a lot and we'll continue to strive for a five-star service every time!

Response from Quality Tune Up Car Care Center
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Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.