SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

This place is great!!! I have been taking my four used cars here for maintenance and repair work, and Sukhi & team have gone out of their way every single time to make sure that my cars receive the TLC they need to keep them running for a very long time. I absolutely love that I can trust these guys to fix exactly what is needed, to do it right and at a fair price. They have the customer's interest at heart, as they will never suggest repairs that are not needed. Also, instead of replacing whole assemblies, they actually take the time to troubleshoot the problem and find the precise component that malfunctions, thus keeping repair costs low. I have been gaining a lot of mechanics know-how since I have been a customer here, as each time a new problem comes up, Sukhi takes me to the car (or lifts the car up for me), so he can show me exactly what is happening and why. Thanks, Sukhi! On top of that, Sukhi has been my right hand in advising me whether to purchase or not a used car whenever I needed to make an addition to my fleet. I love how I am able to take a car over, tell him the asking price, and after a couple of hours find out his opinion on whether I should purchase the car or run. My most recent acquisition is a 1995 RV, and Sukhi has been instrumental in breathing new life into it; now it runs great! Thanks, Sukhi! I can't believe I have finally found a mechanic shop that I trust and that cares, and if I ever move away from the area, I will still come here for repairs. Sukhi rocks! Sukhi, thank you so, so much for your patience and for always going the extra mile to make sure that my concerns are addressed! I am in great hands :D! PS. I did not know that my neighbors also take their cars here for service; I only figured it out when they recommended your business to me. It's a small world!

5

My entire family ( 10 adults) have been taking our cars and trucks to Suki for years. Everything has always been above and beyond. The owner has driven me home before if he was going to need my vehicle all say. Sweet. They have all allowed me to watch them work on everything from a clutch replacement to brake job explaining everything they are doing. I like to know what they are doing and none of the employees have ever minded. I had a few minor issues, broken door bolt, and drove to this shop. Being a good customer, they welded it right then. No waiting. Love these guys as does my husband. Suki is the best. Small, clean (as can be for a place that works on cars ) and honest.

5

I have been coming to this place for the last two years just because of the owner Sukhi. He used to have a place off of McKee but moved to this location. I trust this guy hands down with my cars. When I first met him I drove a 2007 Subaru Sti and he did all the upkeep and maintenance on that car. Then he moved to this location and by that time I ended up with a 2003 Svt Cobra and this guy was a major help to me. I am very partial to allowing mechanics to work on my cars because I have been wronged before. For example, my cars cruise control stopped working and I called him and setup an appointment so he could take a look at my car. Luckily he was free the next morning so I go in and he takes about 30 minutes checking the fuses and wiring and he realizes that the cruise control level had slipped off the brake which wasn't allowing my car to activate cruise control. This guy didn't even charge me for it since he didn't have to replace anything or change any parts. I mean oh can't beat that. Then my dad's car needed brakes and the MB dealer wanted 600 for just the front two. I came here and he only charged me half of that. The brakes have been fine now for over two months with no problems. Sukhi is a great guy I don't know why there are so many negative reviews. I even had the guy check out a used car I was looking at a used car and he inspected it and told me everything that was wrong. It only needed a plugs and a air filter. He has honestly never done my wrong so I will continue to bring my services to him.

5

I have been going to this car repair shop for 15+ years. I have all of my work done here. Years ago, I brought in my car for manufacture recommended service for a belt replacement. The gentlemen let me know that I was fine and the car did not need this service. It was recommended by the manufacture, but it did not need to be done. I had the car for many years after that and never had a problem with the belt (and saved $900). Whenever I have work done, but there is still an issue or I have a question later, I pull right in and they take care of it right there and make any corrections without a charge. I went in last week and asked them to do three little things for me. They spent 30 minutes on the car and did not charge me. I drive in for my oil changes and they take me right away and charge less than $30. I go next door and have lunch and I can see from Kentucky Fried Chicken when my car is done and is coming out of the bay. Very convenient. I also have many times dropped my car off in the morning and they drive me to work. Again, I have never had any issue with this shop and recommend then to all of my friends.

5

I go here for every oil change and SMOG check I get! I never experience the bad service previous posters have written about this shop. I go in, they take my car within the hour I'm there And do what I paid them to. My mechanic, Paul, was very nice and sincere as he explained what I needed for my car and what I may need to consider maintaining better as time goes on. He made solid recommendations and even made sure my maintenance light was off when I realized it came on! It was a great experience and I will continue my business here! I think it takes the right attitude of both the customer and associate to make it a pleasant experience! Thank you, Paul!

5

I have been coming to this shop for years, from oil changes to engine changes.Sukhi and Cheema and their crew have always done professional work at a fair price. I have recommended their work to many friends and they also have been satisfied with this shop. Thanks again Sukhi and Cheema for your great work at a fair price. Rob S.

5

ok, I understand things can happen! But? I hadn't had the chance to write about this shop until now! I have to say, you can't please everyone but my experience with this shop has been AWESOME!!! I had major problems with my Dodge and they repaired the issues at hand for a fair price!!! I have been coming to quality tune-up shops since the 80's. I know how these guys work and how they are! Their one big family that really is concerned about you TRULY being a Happy Customer!!! I found that other places I have went too simply didn't work out for me! I trust these guys VERY MUCH!! Personal note to Sukhi: Mr. Sukhi, as you know "YOU HAVE A GREAT TEAM!!! " I have been coming to your shop for many many years!!! Sorry that you can't please everyone all the time but you have managed to take care of my old car and as well as my new 2013 Camaro with a LOT of TLC!!! You guys rock and "EVERY SINGLE TIME" I come in? I'm always treated very kindly and VERY professionally!! I have told you guys in person, Thank you! But now I'm saying it here "THANK YOU!!! I always have recommend YOUR shop to family and friends for years, and you know what? I always hear great things about you and your Team and nobody has ever complained to me once about anything negative! You guys "NEVER" failed me and it is what it is!!! "YOU GUYS ARE THE BEST!!!" Hey, See you guys soon!!! I'm Due for another Oil Change!!! : ) Sincerely, A VERY HAPPY CUSTOMER!!! Jim H.

5

I went in here on monday for an oil change and inspection despite the reviews on here. I was greeted before i got out my car with a lot of respect. I like when a shop has good customer service. I know I need a few things other than the oil change done but wanted advice. Near the finish of my oil change they called me out to point out a few things which I knew I needed but the fact is is that they were honest about it. They didnt try to upsell a bunch of bs that i really didnt need. They pointed out the most important to the least. They gave me estimates for the jobs I needed and gave me excellent prices on it as well I must say. I went home with the estimates and called around to price check the jobs I needed done and they were actually the best priced! I already got one of the few things I needed done and will definitley be coming back for the rest and highly recommend them. I think I just found my new mechanic being that my usual one closed down shop.

5

I feel that I had a completely different experience than most of the commenters. I am by no means mechanically savvy and have been previously going to another mechanic for the past 10 years. Lately my truck's engine light has been turning on, so I take it to my usual mechanic, where I spend $800 replacing the engine coils. A few weeks afterwards, the engine light turns back on but I also need a smog check around that time. I then randomly take my truck to this Quality Tune-Up shop to get a second opinion as well as a smog check. Sukhi, the manager, first notices the recent work and comments on the new coils. He wonders why all of them have been replaced rather than just one or two of them. He also said that since I invested so much in the previous shop, that maybe they can look at why my light turned on. As advised, I go the original shop, where I find out that I would have to spend another $800 to replace something else. I decided to go back to Quality Tune-Up and ask to see what they can do help me. Sukhi explains that I don't necessarily need to replace this part but rather just clean the ignition filter. I agree to this and couldn't be any happier. I appreciate Sukhi's honesty and advice and I will definitely come back.

5

Great service! These guys have great rates $$$$ compare to most shops I have went to in the past and the customer service was great too they got the job done in timely manner

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