Silicon Valley Auto Repair

I feel that I had a completely different experience than most of the commenters. I am by no means mechanically savvy and have been previously going to another mechanic for the past 10 years. Lately my truck's engine light has been turning on, so I take it to my usual mechanic, where I spend $800 replacing the engine coils. A few weeks afterwards, the engine light turns back on but I also need a smog check around that time. I then randomly take my truck to this Quality Tune-Up shop to get a second opinion as well as a smog check. Sukhi, the manager, first notices the recent work and comments on the new coils. He wonders why all of them have been replaced rather than just one or two of them. He also said that since I invested so much in the previous shop, that maybe they can look at why my light turned on. As advised, I go the original shop, where I find out that I would have to spend another $800 to replace something else. I decided to go back to Quality Tune-Up and ask to see what they can do help me. Sukhi explains that I don't necessarily need to replace this part but rather just clean the ignition filter. I agree to this and couldn't be any happier. I appreciate Sukhi's honesty and advice and I will definitely come back.

Great service! These guys have great rates $$$$ compare to most shops I have went to in the past and the customer service was great too they got the job done in timely manner

I have used this Quality Tune up for about 6 years now. I was hesitant to go there at first and now I am glad I did. They have been more than fair with me. They do not repair things that don't need fixing. Of the major repairs I have had to do, they have given me the absolute best prices (believe me, I checked around first). In fact, once I was in Lake Tahoe and had a problem with a boiling sound. I called Quality and they told me over the phone what the problem was. Now 'That' is amazing. I would definitely recommend this shop. In fact, I am shocked by all the comments here.

Bottom line....competent, friendly, prompt, reasonable. My feeling is they are honest which is important to me. I've been going to this auto shop for years and years now, and have never had a bad experience. Although my car is a 2002, I've never had any problems with getting it smogged. The two times I've had larger repairs, they were always completed in a timely fashion, the same day in one instance and the next day in the other instance. The charges have been fair and reasonable, less expensive than other estimates I got. If they notice something additional to be fixed they will mention it, but it has been rare enough that I know they aren't just trying to upsell me needlessly. Most times, they fix the reported problem with no "upselling." Any problem I have reported, they fixed with no further incident, which tells me they know what they are doing.

I have been going here for years! Quality as in the name, reasonably priced and efficient service, was able to get an oil change on my lunch break. Also good for other services as well. And having a 4x4 can make it tougher to find a service provider with 4x4 lift to do services!

Called up and said how long... Said bring it in 20min. I asked if they would match midas' price of 20$ + tax and they matched. I walked next door and had some A&W rootbeer... Walked back and it was ready to go. @ 2:40pm on a Thursday and I didn't have to wait hours or make an appointment like MIDAS. 5 star service despite bad english.

I highly recommend this Quality Tune Up branch because they gave me good customer service. They did an awesome job on tune up. I trusted them with my brand new 2008 Toyota Tacoma. Prices were very reasonable. I'm only taking my car this this one only. Hope this helps you readers out there!!

Being female, I was not surprised when I was treated like I don't know what I am talking about when I went to other car repair places (I don't remember their names, unfortunately). I have repaired my own car on numerous occassions, and have a "knack" for knowing what the problems are when something goes wrong with my cars, so I really do know about cars (I just don't have all the necessary equipment, or the time) After debating with several mechanics about what my car needed, I was told to check out Quality Tune up. I went there, and was pleased that nobody argued with me or treated me like an ignoramous. In fact, they did exactly what needed to be done (what I wanted) and in a timely manner, for a reasonable price. I have been there every time I needed anything done on my cars, and have never been dissappointed! They are WONDERFUL!!!