SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

4

They did a nice job. The only reason I don't give it 5 stars is because the line moves really slowly to get your car checked in. Other than that, they were efficient, professional and thorough. I got my smog certificate here.

4

Good prices no bs and quick turn around time. Went in today to get an oil change and smog and it was done in 2 hours. Friendly guys as well. Def would recommend them to anyone!

5

Amazing service ...friendly people..5 star service...

Shashikanth, we appreciate the compliments! We're always happy to help. If you ever need anything, we're a phone call away. -The Quality Tune Up Team

Response from Quality Tune Up Car Care Center
5

I've always taken my vehicles to the dealerships for maintenance, but the more I take them there, the more disappointed I am when I get my vehicles back. So it was time for a change. I took my 2010 mustang gt over to Quality this weekend because I needed an oil change and the DMV was requesting a smog check. Best mechanical experience I've ever had! The front desk lady was so nice and proficient. She even let me use the two coupons their site listed pertaining to the services I needed (usually places only let you use one). The best part, the whole service only took about an hour! I was the third person to be seen when the doors opened, so I was expecting the hour estimate to be pushed back since there were others in front of me, but nope. Very impressive, I'll definitely be back!

5

Have been coming here for YEARS! Have had my 2 cars worked on and there has NEVER been an issue. I drive across SJ just to come to this shop because I trust these guys and the work they've done for me. Mike and his crew are always awesome and always give me a heads up on things to check or change on my car. Customer service here is much better than the Ford Dealership near my place-I'll only go to Ford for warranty purposes. For those complaining about wait time-first come first serve basis. Bring a book or watch a movie on your iPhone. It's not that bad considering these guys do their job correctly. I'd rather wait and have them do a great job then go somewhere else where there isn't any quality.

5

Have been coming here for YEARS! Have had my 2 cars worked on and there has NEVER been an issue. I drive across SJ just to come to this shop because I trust these guys and the work they've done for me. Mike and his crew are always awesome and always give me a heads up on things to check or change on my car. Customer service here is much better than the Ford Dealership near my place-I'll only go to Ford for warranty purposes. For those complaining about wait time-first come first serve basis. Bring a book or watch a movie on your iPhone. It's not that bad considering these guys do their job correctly. I'd rather wait and have them do a great job then go somewhere else where there isn't any quality. I used to go to the Quality Tune Up in Milpitas, but moved to san jose, making this one closer for me. They're a lot friendlier here and explained and showed me what was wrong with my car or if they had a recommendation for me, they would explain and show me why. Coming from a girl who doesn't know a lot about cars, I felt like they weren't trying to stiff me but rather have me understand the situation before deciding what I wanted. Jose was wonderful and knowledgeable! I believe I met the manager of the shop too and he gave me $30 off since I was getting a lot of work done on my car. I'm happy they did such a good job :)

5

Amazing service. Always my go to for my car babies. Years and years of great customer service and ethics, there is truly nowhere else to go.

5

I have been to this location twice for service and I have received only honesty and ethical behavior from this shop. Mike Gattis, service manager, runs an efficient and knowledgeable crew. The first time I went to have my brakes done. Instead of replacing front and back, they only did the front. When I asked why, they said the read brakes were fine and didn't need replacing. Today I went in for some major service. The price for the replacement of the part was more than I could afford. Mike suggested that I go to the auto parts store nearby and by the part myself. That would save me enough money to afford the repairs. I have never experienced such honesty and a willingness to assist the customer at the expense of their own revenue. Thank you Mr. Gattis.

Philip, Thank you for your review. We have been in business for over 42 years because we have been honest and fair with our customers. That is the only way that we know how to earn repeat and referral business. Thank you again for your review. We look forward to many more years of helping you with your car care needs.

Response from Quality Tune Up Car Care Center
5

Quick, clean work. Well organized and worked through the customer queue quick. Mike was nice to work with.

5

I brought my car in for a smog check this week. What friendly and fast service! I recommend this shop highly. Every time I have gone in for work on my car I have received quality service.

Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.