SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

100% Satisfied with the work they performed on my Ford Ranger. Great mechanics/technicians!

Thank you for the 5-star review, Anthony! We're thrilled to hear that you were 100% satisfied with the work performed on your Ford Ranger. Our mechanics/technicians are truly exceptional and always strive to provide top-notch service. If you have any more vehicle needs in the future, don't hesitate to come back to our shop. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Prompt and friendly service. Inspected my fluids and filters after oil change. Changed my filters and van runs better. Been coming here for 2 years now and will continue to do so.

Thank you for choosing us, Mr. B! We're thrilled to hear about your positive experience. Our team is dedicated to providing prompt and friendly service, making sure your vehicle runs its best. We appreciate your continued trust in us and look forward to serving you for years to come. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Fast and concise. I got what I needed and went on my day. Perfect.

Thank you, Charmaine! We're so happy to hear that our service met your expectations and made your day a little easier. We appreciate your feedback! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

The tech did not know how to take apart my air condition high pressure port. We (I helped) damaged the line trying to remove the recharge port. The shop wanted $700 to replace and recharge my system. The part at AutoZone was $100 and took me 1 hour to replace. When I took the old service line out any tried to remove the port it came apart in a different location than where they told me it needed to come apart. I will not be going back to that location for any work on my vehicles.

Daniel, Thank you for your feedback. We understand your frustration regarding the air conditioning service. However, the damage to your line existed prior to your visit. We want to assure you that we use OEM equivalent replacement parts, which come with a 12-month, 12,000-mile warranty, rather than parts from retailers like AutoZone. It will always be cheaper to purchase lower quality parts and install yourself than to pay someone to do it professionally. We appreciate your input as it helps us improve our services. If you have any further concerns, please don’t hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

The tech did not know how to take apart my air condition high pressure port. We (I helped) damaged the line trying to remove the recharge port. The shop wanted $700 to replace and recharge my system. The part at AutoZone was $100 and took me 1 hour to replace. When I took the old service line out any tried to remove the port it came apart in a different location than where they told me it needed to come apart. I will not be going back to that location for any work on my vehicles. Update: The response from the owner is wrong. The tech that was working on my ac line did NOT know what he was doing. He tried taking apart the high pressure port at the wrong location. Don’t trust this shop of mechanics.

Daniel, Thank you for your feedback. We understand your frustration regarding the air conditioning service. However, the damage to your line existed prior to your visit. We want to assure you that we use OEM equivalent replacement parts, which come with a 12-month, 12,000-mile warranty, rather than parts from retailers like AutoZone. It will always be cheaper to purchase lower quality parts and install yourself than to pay someone to do it professionally. We appreciate your input as it helps us improve our services. If you have any further concerns, please don’t hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thanks so much for the 5-star rating, Melissa! We're thrilled to know that you had a great experience with us. We strive to provide top-notch service to all our customers, and it's always rewarding to hear when we hit the mark. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I’ve been going there since way back , always know that I can take it there in the morning it will be done that day at a reasonably price and done right

Thank you, Joseph! It's fantastic to hear that we've maintained our high standard of service and efficiency over the years. We strive to provide a reasonably priced and reliable experience for all our customers. Customer satisfaction is our top priority, and feedback like yours reassures us that we're on the right track. We look forward to serving you for many more years to come!

Response from Quality Tune Up Car Care Center
5

Excellent service! Highly recommended to my family members and friends. 5 stars!

Thank you, Phuong for your kind words! We appreciate your recommendation and are thrilled to know you had an excellent experience with us! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

(Translated by Google) Very good service (Original) Muy buen servicio

Thank you, Jorge, for your excellent review! We're thrilled to hear that you had a great experience with our service. Our team works hard to provide top-notch customer service, so it's always rewarding to receive such positive feedback. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you, Geraldine, for the great 5-star rating! We appreciate your business and look forward to serving you again soon. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.