Mark & the team there provide excellent customer service! I have been going to Mark for several years & am always impressed with how professional the team is here. They don't try to high pressure or "scare tactics" to worry a customer into spending money that they don't need to, which I truly appreciate. They have been very timely with all of my appointments, and the one time that my car was going to take longer than originally estimated, Mark called me on my cell phone to let me know well in advance-outstanding example of building trust through his friendly & helpful communication.
M Miller, We think this review is excellent! Thank you for noticing all the little things that we do to try to make your experience a pleasant one. We have never believed in using high pressure sales tactics. We actually believe in educating about your vehicle's needs today and prepare you for upcoming items so you're not surprised when we ask about them later. Again, it all goes to having a relationship with our customers built on tryst. Mark snd the team are here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
Response from Quality Tune Up Car Care Center