Terrible experience multiple times, took my car to get a thermostat replaced, was a faulty thermostat took it back and kept overheating and they found no problems. Got my driveshaft replaced as well, it didn’t even last a year and led to it disconnecting in the freeway and blowing my transmission. They left my intake manifold not fully reassembled and left my intake completely disconnected. Left tools in my engine bay and didn’t take any accountability. Poor service and even more poor work. If you want your car to last don’t take it here. Cheap work= Cheap results
Nick, We’re sorry to hear you left feeling disappointed. While we understand your frustration, many of the claims in your review do not align with our service records or the level of care we strive to provide every customer. It’s worth noting that you returned to our shop multiple times, which suggests there was trust in our work. We always welcome customers back to address concerns when given the opportunity. Our technicians follow strict procedures, and we stand behind the quality of our repairs. We appreciate all feedback, but it's important for future customers to know we hold ourselves to high standards and always aim to resolve issues through honest and respectful communication. Thanks, The Quality Tune Up Car Care Team
Response from Quality Tune Up Car Care Center