Silicon Valley Auto Repair

In previous times coming here, I was given misleading information about my car, and the problems it was having. For example: I was told I needed a new timing belt- well my car doesn't have a timing belt. I have a chain on my car and a serpentine belt. Anyway- tommy is the new manager at this location. He's from the Fremont location. He's honest, friendly and accurate about the wait time for your vehicle. I love coming here for basic oil changes. They are cheap and quick. Can't beat the price. Now that they have a new in shop manager I may trust bringing my car here for other issues and not the dealership.

I've been going to QT-U for years now - overall its been a good experience. But I suggest they train their Friendlies to ESTIMATE THE WAIT TIMES BETTER. One Service Friendly told me my car would be finished in an hour, when he knew it would take much longer (over 2 hours) due to the number of cars ahead of me and number of Service Friendlies available. With an honest estimate I could have planned my morning in ways other than zombie-ing out in their nice waiting area. Also with bigger repair jobs, get a second estimate.

Some places will fail you and do the test twice. No way that here -- an excellent auto repair place. Got my automobile smogged in a few minutes and was into my day with no problem after that. It does help with this place to have an appointment or to get there early in the day. Remember McKee Road as well is a busy street and traffic there is occasionally a hassle. Really good smog your car location. Great!

I have been coming to this place for the last two years just because of the owner Sukhi. He used to have a place off of McKee but moved to this location. I trust this guy hands down with my cars. When I first met him I drove a 2007 Subaru Sti and he did all the upkeep and maintenance on that car. Then he moved to this location and by that time I ended up with a 2003 Svt Cobra and this guy was a major help to me. I am very partial to allowing mechanics to work on my cars because I have been wronged before. For example, my cars cruise control stopped working and I called him and setup an appointment so he could take a look at my car. Luckily he was free the next morning so I go in and he takes about 30 minutes checking the fuses and wiring and he realizes that the cruise control level had slipped off the brake which wasn't allowing my car to activate cruise control. This guy didn't even charge me for it since he didn't have to replace anything or change any parts. I mean oh can't beat that. Then my dad's car needed brakes and the MB dealer wanted 600 for just the front two. I came here and he only charged me half of that. The brakes have been fine now for over two months with no problems. Sukhi is a great guy I don't know why there are so many negative reviews. I even had the guy check out a used car I was looking at a used car and he inspected it and told me everything that was wrong. It only needed a plugs and a air filter. He has honestly never done my wrong so I will continue to bring my services to him.

This place is great! I definitely recommend this place to anyone! Great customer service and good prices. I needed an oil change for $25 or less. I called a few different places but they were all out of my price range. Finally I googled cheap oil changes and I found a $23.95 coupon for Quality Tune-Up. I called to ask if I needed to bring in the coupon or just show my phone. Rich picked up the phone and was super nice...he told me to just come on in, printing not necessary. It's like I could feel his good energy through the phone, which made me want to go even more. Once there he greeted me with a huge smile and took care of my car. Since the shop is right across from Santana Row, I went over to browse and Rich said he would give me a call once everything was finished. About 30 minutes later I received a call and walked out paying exactly $25 :) Thank you Quality Tune-Up Shops!

This place is great! I definitely recommend this place to anyone! Great customer service and good prices. I needed an oil change for $25 or less. I called a few different places but they were all out of my price range. Finally I googled cheap oil changes and I found a $23.95 coupon for Quality Tune-Up. I called to ask if I needed to bring in the coupon or just show my phone. Rich picked up the phone and was super nice...he told me to just come on in, printing not necessary. It's like I could feel his good energy through the phone, which made me want to go even more. Once there he greeted me with a huge smile and took care of my car. Since the shop is right across from Santana Row, I went over to browse and Rich said he would give me a call once everything was finished. About 30 minutes later I received a call and walked out paying exactly $25 :) Thank you Quality Tune-Up Shops!

These guys have never done me wrong! Prices are comparable to other good shops. It's just hard to find a trustworthy mechanic these days and let me tell you these guys are extremely trustworthy. 100% recommend them

I have been going to this car repair shop for 15+ years. I have all of my work done here. Years ago, I brought in my car for manufacture recommended service for a belt replacement. The gentlemen let me know that I was fine and the car did not need this service. It was recommended by the manufacture, but it did not need to be done. I had the car for many years after that and never had a problem with the belt (and saved $900). Whenever I have work done, but there is still an issue or I have a question later, I pull right in and they take care of it right there and make any corrections without a charge. I went in last week and asked them to do three little things for me. They spent 30 minutes on the car and did not charge me. I drive in for my oil changes and they take me right away and charge less than $30. I go next door and have lunch and I can see from Kentucky Fried Chicken when my car is done and is coming out of the bay. Very convenient. I also have many times dropped my car off in the morning and they drive me to work. Again, I have never had any issue with this shop and recommend then to all of my friends.

I'm sitting here in the office at Quality tune up and having a wonderful and insightful conversation with Mark the owner. I brought my 2010 Insight in for a simple oil change and discovered I was in more dire need than I thought. Now most people would assume this is a case of a mechanic trying to take advantage of a poor ill informed customer on order to milk a few dollars out of them. This couldn't be further from the truth. Mark brought in both my air filter and cabin filter to show the necessity of this replacement. Furthermore in the fashion of the old school tune up shops he was at my door before I exited my vehicle and told me I would be served immediately. I couldn't be more pleased with the service at Quality Tune Up. I will most definitely be returning.

They get a 5 star for blasting trance music. And of course great customer service and professional work.