SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

2

Sierra Way, Milpitas location. I had to take my RAV 4 back the next day, after an oil change, to have the oily hand prints cleaned off the drivers side door, door handle, hood, and inside the vehicle. The manager (no name on shirt) wiped off the marks and said "sorry". I'm not sure how many cars their mechanics "dirty up" a day changing fluids but I doubt mine was the only one. In my mind, at this particular location, management seems lax and rather ambivalent..

Hello Kevin. We apologize for the inconvenience and understand your disappointment. Our team strives to provide excellent service and avoid such oversights. We appreciate your feedback and will address this issue with our staff to ensure it doesn't happen again. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Price reasonable. Staff knowledge . Done in timely manner. I will return real soon I have several cars. Thanks Mike....

June, Thank you for your wonderful review! We're delighted that you found our prices reasonable and appreciated our knowledgeable staff. It's also fantastic to hear that we completed the job in a timely manner. We're thrilled to have you as a loyal customer and can't wait to see you and your cars again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great service and very detailed explanation. Our road trip was in good hands. Marc was friendly and courteous. Service was quick and throughout. Prices are very fair and no hassle or hidden fees. Will definitely come again.

Thank you, Victor, for trusting us with your road trip! We're delighted to hear that you had a fantastic experience with Marc and that our service exceeded your expectations. Your recommendation means the world to us, and we look forward to serving you again in the future!

Response from Quality Tune Up Car Care Center
5

Reliable, fast, and knowledgable!

Thank you, Trista! We're thrilled to hear that you had a positive experience with us! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thanks for helping me fixing my tow hook for free! People there are professional and kind. Had a great experience visiting!

Pei Li, Thank you for choosing us! We appreciate your positive feedback about your experience. We're delighted to hear that our team provided you with professional and kind service. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for the 5-star rating, John! We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all our customers, and your feedback is invaluable. If you need any further assistance, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Had a great walk-in service experience for a smog test.

Thank you, Edward, for the outstanding review! It's fantastic to hear that you had a great experience with our walk-in service for a smog test. We strive to provide efficient and top-notch service to all of our customers. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Excellent service, again.

Irishbandido, Thank you for the kind words! We're thrilled to hear that you had an excellent experience with us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Had some maintenance work done and a smog check. Once again, great service from Mike and the team. The dealer wanted thousands for the work that Quality did for hundreds. I'm definitely a satisfied customer.

Paul. Thanks for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a great experience with our team. We understand how important it is to provide quality service at a fair price, and we're glad we could exceed your expectations. If there's anything else we can do for you, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you, Leonard, for the 5-star rating. We are thrilled you had a great experience with us! We appreciate your business and look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.