SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

2543 reviews
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Let our happy customersDo the talking

5

I’ve been coming here for years. Mark and his crew has always done quality work on all my vehicles, for fair and honest price.

Denise, Thank you so much for your loyalty and kind words! We truly appreciate your continued trust in us to take care of your vehicles. It's always a pleasure working with you, and we're glad to hear that you've been satisfied with the quality of our work and pricing. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you again for choosing us! The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I've been taking my vehicles to Quality Car Center on Blossom Hill Road for a few years now. They always get my smog done in a timely manner. Honest, reputable business that I'll continue to frequent.

Thank you for trusting Quality Car Center with your vehicles, Mace! We're thrilled to hear about your positive experiences with our smog services. We'll always strive to provide efficient and reliable service. See you next time!

Response from Quality Tune Up Car Care Center
5

Good Quality Service.

Veronica, Thank you for your feedback! We are glad to hear that you found our service to be of good quality. If there is anything else we can do to improve your experience, please don't hesitate to let us know. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

I went there based on the awesome reviews that they have here. But I am very disappointed with their service. I had my engine light on for my Hyundai Tucson so I went there for diagnosis. After diagnosis they mentioned that there is an issue with fuel pump assembly and it will cost around $1700 (part 1300 + labor and taxes 400) to replace it. I checked online and found out that Autozone is selling the part for around $600 (which is less then half of the price that they mentioned) so I declined the repair. After few days, I went to Hyundai service center for getting some of the recalls fixed on the car. And they mentioned that engine light was on because of the recall and has nothing to do with fuel pump assembly. I am happy that I saved the $1700 by not accepting the repairs but at the same time wasted $158 for wrong diagnosis.

Anupam, We apologize for the inconvenience you experienced with our service. Thank you for bringing this to our attention. We will review our diagnostic process to ensure accurate assessments in the future. Your feedback is valuable to us, and we appreciate your understanding. We will be reaching out to you to amicably resolve this issue. We look forward to speaking with you. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Absolutely AMAZING experience!! Marc is great and cost effective. He is thorough and now has 2 returning customers!!! Thank you so much!!!

Thank you Elizabeth for your fantastic review! We're thrilled to hear that you had an amazing experience with Marc. It's great to have you as a loyal customer, and we look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Excellent work!

Thank you Louie for the 5-star review! We're thrilled to hear that you found our work excellent. We're here if you need us again!

Response from Quality Tune Up Car Care Center
5

There’s a reason why my neighbors referred me to Quality Tune-Up & Car Care Center…honesty and trust are two big reasons! Suki and his team are knowledgeable, quick and efficient…as well as kind. If I could give them more than 5 ⭐️’s, I would!

Shawnda, Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with us at Quality Tune-Up & Car Care Center. It means a lot to us that you trust us with all your vehicles and appreciate our honesty and efficiency. Suki and the team will be delighted to know that their hard work is recognized. We truly value your support and look forward to serving you again in the future. Thank you for choosing us! Thanks, The Quality Tine Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Gary, Thank you for sharing your rating. We appreciate your support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

This shop is a five star rate in my opinion. The courtesy and professionalizm of the manager and the mechanic are great. They explain everything why the service is needed. I had to replace my shock for my Odyssey van because it shaking really bad and now that safety worries while driving is gone. Thank you to Quality Shop, I will definitely be a repeat customer again and again.

Thank you, Joter, for your fantastic review! It's great to hear that you had a five-star experience with us. Our team values professionalism and customer satisfaction, so it's wonderful to know that we met your expectations. We're glad we could resolve the issue with your Odyssey van and provide a safe driving experience. We appreciate your loyalty and look forward to serving you again in the future!

Response from Quality Tune Up Car Care Center
4

I needed a smog check in order to register my car. I happened to be in the Santana Row area and spotted Quality Tune-Up Car Care Center. They got me in quickly and completed to smog check quickly as well. The staff were very busy but made sure the check took place without rushing.

Thank you, Robert George, for your positive review! We're glad to hear that you had a smooth smog check experience at our Winchester location. Your satisfaction is our top priority, even during busier times. We appreciate your support and look forward to serving you again! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
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Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.